End-of-Sale and End-of-Life Announcement for the Cisco TelePresence MCU MSE 8510
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EOL11234 - Amended
Cisco announces the end-of-sale and end-of-life dates for the Cisco TelePresence MCU MSE 8510. The last day to order the affected product(s) is May 2, 2017. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available under the terms and conditions of customers' service contract.
Table 1. End-of-Life Milestones and Dates for the Cisco TelePresence MCU MSE 8510
| Milestone | Definition | Date |
| End-of-Life Announcement Date | The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public. | November 1, 2016 |
| End-of-Sale Date | The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date. | May 2, 2017 |
| Last Ship Date: | The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time. | July 31, 2017 |
| End of SW Maintenance Releases Date: | The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software. | May 2, 2018 |
| End of Vulnerability/Security Support: APP SW | The last date that Cisco Engineering may release bug fixes for Vulnerability or Security issues. After this date, bug fixes for Vulnerability or Security issues identified in may be provided through later supported software releases. | June 2, 2019 |
| End of Routine Failure Analysis Date: | The last-possible date a routine failure analysis may be performed to determine the cause of hardware product failure or defect. | May 2, 2018 |
| End of New Service Attachment Date: | For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract. | May 2, 2018 |
| End of Service Contract Renewal Date: | The last date to extend or renew a service contract for the product. | July 28, 2021 |
| End of Service Contract Renewal Date: | The last date to extend or renew a service contract for the product. | July 29, 2019 |
| Last Date of Support: | The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete. | May 31, 2020 |
| Last Date of Support: | The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete. | May 31, 2022 |
Table 2. Product Part Numbers Affected by This Announcement
| End-of-Sale Product Part Number | Product Description | Replacement Product Part Number | Replacement Product Description | Additional Information |
| CTI-8510-CNP-K9= | China-only promo with MSE 8510 and 40 port licenses | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CTI-8510-MED2-K9 | MCU MSE 8510 - (Media2) MCU blade up to 80 MCU (Media) Ports | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CTI-8510-MED2-K9= | MCU MSE 8510 - (Media2) MCU blade up to 80 MCU (Media) Ports | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CTI-ATP-8510-K9= | ATP Demo- MSE-8510 Media2 MCU blade - Stand Alone | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| CTI-ATP-8510MED2K9 | ATP Demo-MSE-8510 Media2 blade-Up To 20 HD Video, Voice Ports | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| L-8420-2PL | Ordr L-8000-CHLIC-PAK for E-dlvry L-8420-PL 2SD or 1 720pMCU | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| L-8510-1PL | MSE-8510-PL 1 Media2 Port Lic - 1 720pHD Video,1 Voice Port | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| L-8510-BPC | Backplane Cluster Key For MSE 8510 | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| L-8510-CCD | Order L-8000-BLADE-PAKforMSE 8510 Blade Conf.Director Option | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| L-8510-VFO | MSE-8510 Video Firewall Option | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| L-8510-WCO | WCO-8510 Web Conferencing Option For The MSE8510 | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| L-ATP-8420-2PL | Electronic Delivery-ATP Demo-Medblde L-2SD/1720pHDMCU,1VPrts | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| LIC-8420-2PL | Media blade Lic - 2 SD or 1 720p HD MCU Port, 1 Voice Port | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| LIC-8510-BPC | Backplane Cluster Key For MSE 8510 | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| LIC-8510-CCD | Conference Director Option For MSE 8510 Blade | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| LIC-8510-MED2-K9 | License Key For MSE 8510 Software Image, Used During DF | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| LIC-8510-VFO | MSE-8510 Video Firewall Option | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| LIC-8510-WCO | WCO-8510 Web Conferencing Option For The MSE8510 | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| LIC-ATP-8420-2PL | ATP Demo-Media blade Lic-2 SD or 1 720p HD MCU,1 Voice Ports | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
| SW-8510-MED2-K9 | Software Image For MSE 8510 Media Blade, Latest Version | See the Product Migration Options section below for detailed information on replacing this product. | - | - |
Product Migration Options
There is no direct replacement for the Cisco TelePresence MCU MSE 8510. However, customers are encouraged to migrate to the Cisco Meeting Server, which is Cisco's next-generation solution for on-premises video, audio, and web conferencing. An overview of migrating to Meeting Server, including benefits and license migration, can be found at http://www.cisco.com/c/dam/en/us/products/collateral/conferencing/meeting-server/at-a-glance-c45-737497.pdf. More detailed product information can be found at: http://www.cisco.com/c/en/us/products/collateral/conferencing/meeting-server/datasheet-c78-737519.html.
Customers may be able to use the Cisco Technology Migration Program (TMP) where applicable to trade-in eligible products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, customers should work with their Cisco Partner or Cisco account team. Cisco Partners can find additional TMP information on Partner Central at http://www.cisco.com/web/partners/incentives_and_promotions/tmp.html.
Customers may be able to continue to purchase the Cisco TelePresence MCU MSE 8510 through the Cisco Certified Refurbished Equipment program. Refurbished units may be available in limited supply for sale in certain countries on a first-come, first-served basis until the Last Date of Support has been reached. For information about the Cisco Certified Refurbished Equipment program, go to: http://www.cisco.com/go/eos.
Service prices for Cisco products are subject to change after the product End-of-Sale date.
The Cisco Takeback and Recycle program helps businesses properly dispose of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: http://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.
For More Information
For more information about the Cisco End-of-Life Policy, go to: http://www.cisco.com/en/US/products/products_end-of-life_policy.html.
For more information about the Cisco Product Warranties, go to: http://www.cisco.com/en/US/products/prod_warranties_listing.html.
To subscribe to receive end-of-life/end-of-sale information, go to: http://www.cisco.com/cisco/support/notifications.html.
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Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.
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