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Cisco Unified IP Phones 9900 Series

Cisco Unified IP Phone 9951 Data Sheet

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Product Overview

The Cisco Unified IP Phone 9951 is an executive class collaboration endpoint that provides voice, video, applications and accessories. Highlights include Gigabit Ethernet, Wideband Audio, Color Display along with a new industrial design and user interface designed for simplicity and high usability. Accessories, sold separately, include a standard definition USB camera, Jawbone ICON for Cisco Bluetooth headset, color Key Expansion Module plus support for Bluetooth, USB devices. Application support includes XML capabilities.

Features and Benefits

Newly developed industrial design and user experience designed for use with its VGA display

H.264 video support for 2-way standard definition calling with USB support for the Cisco Unified IP Camera

Gigabit Ethernet network connectivity and switch port available for a downstream PC

Embedded Bluetooth radio and 2 USB ports for headsets and the camera

Firmware support for XML applications

Table 1. Features and Benefits

Feature

Benefits

Hardware

Ergonomic Design

Highly usable and intuitive arrangement of lines, features and calls. Transfer, Conference and Hold appear on hard keys to reduce the number of presented softkeys to a maximum of 4 per call state.

Customization

This model can be ordered as Arctic White or Charcoal Gray. Handsets are available internationally as slimline (5oz, 140g) or standard (6oz, 170g) and can be mixed and matched between users within the same work environment to enable a feeling of customization and ownership among the users.

Display

VGA presentation for calling, video calling and applications. 5-inch (10 cm) graphical TFT color display, 24-bit color depth, 640 x 480 effective pixel resolution, with backlight. Display also supports localization requiring double-byte Unicode encoding for fonts.

Ethernet

Internal 2-port Cisco Ethernet switch allows for a direct connection to a 10/100/1000 BASE-T Ethernet network through an RJ-45 interface with single LAN connectivity for both the phone and a colocated PC. System administrator can designate separate VLANs (802.1Q) for the PC and phone, providing improved security and reliability of voice and data traffic.

Bluetooth

Mobility for headset users within 30 feet of their desktop to enable the freedom to go to the printer, a colleague’s desk or nearby private location while on a call. The 9951 supports the Hands-free and Headset Bluetooth profiles.

USB

2 USB ports accelerate the usability of call handling and applications by enabling accessories such as the Cisco Unified IP Camera, wired and wireless headsets.

External Audio Ports

General Purpose Audio In and Audio Out ports enable a relaxed speakerphone experience over external speakers and microphone.

5 Lines Expanding to 77 with 2 Key Expansion Modules

The convenience of many speed dials or programmable features, or the necessity of following the activity of many lines. Up to 200 calls supported per device.

Buttons

5 feature buttons with state indicating LEDs

5 call session buttons with state indicating LEDs

Applications, Directories, Voicemail

Conference, Transfer, Hold

Volume Up/Down

Back-lit Mute, Speakerphone, Headset

Back, End Call, 5-Way Navigation Pad

Arabic keypad (only available through unique SKUs. See table 5 for more details)

Accessories

Key Expansion Module

Available separately, enables advanced use of lines, speed dials and features.

Cisco Unified IP Camera

Available separately, enables 2-way video calling between phones or to a media conference unit.

Headset Support

Integrated design & advanced, updateable firmware for Jawbone ICON for Cisco Bluetooth headset which also works with all major mobile phone models. Also supports standard Bluetooth and USB headsets supported via the hands-free and headset Bluetooth profiles. Wideband analog headset support also provided via a dedicated RJ9 headset port on the rear of the phone.

Firmware

New User Experience

Advanced organization of lines, speed dials and programmable features separate from call appearances. Great for those who make few calls per day, better for those who handle dozens of calls per hour.

SIP Signaling

SIP interoperation with the call control and partner applications enables a rich unified communications solution.

Application Support

XML applications provided by Cisco’s application development partners or customers’ own development staff.

Unified Communications Manager Support

Cisco Unified Communications Manager version 7.1(3a)SU1 or later.

- Some features require more recent version of UC Manager and Dev Pack support. Please check the release notes for more information.

Survivable Remote Site Telephony (SRST) version 4.3 or later.

CME 8.6 or later

Licensing

Phone licensing is dependent on the call control platform and its policies. For the Cisco Unified Communications Manager, the 9951 requires 4 Device License Units (DLUs) or an Enhanced IP User Connect License for UCM release 7.1(5) or later. There are no special licence plus phone bundles for Tier II distributors. The 9951 is not support on non-Cisco third party call control systems.

Product Specifications

Table 2. Product Specifications

Protocols

SIP for signaling

H.264 for video

Connectivity

10/100/1000 wired Ethernet network port plus switched PC port

Options

Arctic White or Charcoal Gray color

Slimline (5oz, 140g) or Standard (6oz, 170g) handset

Language Support

Arabic, Bulgarian, Catalan, Chinese (People’s Republic of China), Chinese (Hong Kong), Chinese (Taiwan), Croatian, Czech, Danish, Dutch, English - plus localized prompts for the UK, Estonian, French, Finnish, German, Greek, Hebrew, Hungarian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese (Portugal), Portuguese (Brazil), Romanian, Russian, Spanish (Spain), Slovak, Swedish, Serbian (Republic of Serbia), Serbian (Republic of Montenegro), Slovenian, Thai, Turkish

Physical Dimensions (HxWxD)

9.2” (23.4 cm) x 10.33” (26.25 cm) x 1.56” (3.97 cm)

In slab mode with the footstand removed

Power

IEEE Power over Ethernet 802.3af and 802.3at supported, class 4. The 9951 is compatible with both class 3 and class 4 IEEE PoE switch blades and supports both Cisco Discovery Protocol (CDP) and Link Layer Discovery Protocol - Power over Ethernet (LLDP-PoE)

Temperature Range

Operational Temperature

32 to 104°F (0 ~ 40°C)

Relative Humidity

10 to 95% (noncondensing)

Storage Temperature

14 to 140°F (-10 to 60°C)

Quantity Shipped per Pallate

320 units

SKU

Description

Weight: Hardware lb(kg)

Weight: Single Carton
lb (kg)

Weight: Master Pack of 8 Cartons
lb (kg)

CP-9951-C-K9=

Cisco Unified IP Endpoint 9951, Charcoal, Standard Handset

3.43(1.558)

4.34(1.970)

36.46(16.540)

CP-9951-CL-K9=

Cisco Unified IP Endpoint 9951, Charcoal, Slimline Handset

3.37(1.527)

4.30(1.951)

36.13(16.389)

CP-9951-W-K9=

Cisco Unified IP Endpoint 9951, Arctic White, Standard Handset

3.57(1.620)

4.57(2.074)

38.29(17.370)

CP-9951-WL-K9=

Cisco Unified IP Endpoint 9951, Arctic White, Slimline Handset

3.50(1.589)

4.50(2.040)

37.70(17.100)

CP-9951-C-A-K9=

Cisco UC Phone 9951, Charcoal, Arabic keypad, Std HS

3.43(1.558)

4.34(1.970)

36.46(16.540)

CP-9951-W-A-K9=

Cisco UC Phone 9951, White, Arabic keypad, Std HS

3.57(1.620)

4.57(2.074)

38.29(17.370)

CP-9951-C-A-C-K9=

Cisco UC Phone 9951, Charcoal, Arabic keypad, Std HS, Camera

-

-

-

CP-9951-W-A-C-K9=

Cisco UC Phone 9951, White, Arabic keypad, Std HS, Camera

-

-

-

CP-89/9900-HS-C=

Spare Handset for 8900 or 9900 Series, Charcoal, Standard

0.39(0.177)

-

-

CP-89/9900-HS-CL=

Spare Handset for 8900 or 9900 Series, Charcoal, Slimline

0.32(0.146)

-

-

CP-89/9900-HS-W=

Spare Handset for 8900 or 9900 Series, Arctic White, Standard

0.41(0.187)

-

-

CP-89/9900-HS-WL=

Spare Handset for 8900 or 9900 Series, Arctic White, Slimline

0.34(0.156)

-

-

Table 3. Calling Features

Feature

Specifications

Calling Feature Support

+ Dialing
Abbreviated dialing
Adjustable ringing and volume levels
Adjustable display brightness
Agent Greeting/Whisper Coaching
Application Launch Pad
Auto-answer
Auto-detection of headset
Barge
Callback
Call forward
Call forward notification
Call history lists
Call park
Call pickup
Call timer
Call waiting
Caller ID
Corporate directory
Conference
Direct transfer
Extension mobility service
Fast-dial service
Forced access codes/Client matter codes
Group call pickup
Hold
Intercom
Immediate divert
Join
Last-number redial
Malicious-caller ID
Message-waiting indicator
Meet-me conference
Music on hold
Mute
Network profiles (automatic)
On- and off-network distinctive ringing
OPickUp
Personal directory
Predialing before sending
Privacy
Redial
Ring tone per line appearance
Service URL
Shared line
Time and date display
Transfer
Visual Voice Mail
Voice Mail

Audio Codec Support

G.711a, G.711u, G.729a, G.729ab, G.722, iSAC and iLBC audio compression codecs.

Configuration Options

Dynamic Host Configuration Protocol (DHCP) client or static configuration
Support for online firmware upgrades using Trivial File Transfer Protocol (TFTP)
Domain Name System (DNS)
HTTP Firmware Management

Network Features

Cisco Discovery Protocol (CDP)
Link Layer Discovery Protocol Power over Ethernet (LLDP-PoE)
Transparent secure roaming
Provisioning of network parameters through DHCP
Switch Auto-Negotiation
VPN Client

Security Features

Certificates
Image authentication
Device authentication
File authentication
Signaling authentication
Media encryption using Secure Real-Time Protocol (SRTP)
Signaling encryption using Transport Layer Security (TLS) Protocol
Certificate authority proxy function (CAPF)
Secure profiles
Encrypted configuration files

Provisioning and Manufacturing

Cisco Unified Communications Manager Express Version Negotiation
Web server for configuration and statistics
QoS reporting: jitter, delay, dropped packets, and latency on a per-call basis
Real Time Control Protocol (RTCP) support and monitoring
Syslog

Table 4. Video Features and Benefits

Feature

Specifications

Video Standards

H.264/AVC

Frame Rates

30 fps(maximum) using H.264/AVC for video

Frame or Picture Formats

SQCIF (128 x 96 pixels)

QCIF (176 x 144 pixels)

QVGA (320 x 240 pixels)

SIF (352 x 240 pixels)

CIF (352 x 288 pixels)

VGA (640 x 480 pixels)

Ordering Information

Help customers understand all the components or parts they need to purchase in order to install and use the product. This section also provides a direct link to the Cisco Ordering Tool and lists part numbers for customer convenience.

To place an order, visit the Cisco Ordering Home Page. To download software, visit the Cisco Software Center.

Table 5. Ordering Information

Product Name

Part Number

Cisco Unified IP Phone 9951, Charcoal, Standard Handset, Spare

CP-9951-C-K9=

Cisco Unified IP Phone 9951, Charcoal, Slimline Handset, Spare

CP-9951-CL-K9=

Cisco Unified IP Phone 9951, White, Standard Handset, Spare

CP-9951-W-K9=

Cisco Unified IP Phone 9951, White, Slimline Handset, Spare

CP-9951-WL-K9=

Cisco UC Phone 9951, Charcoal, Arabic keypad, Std HS

CP-9951-C-A-K9=

Cisco UC Phone 9951, White, Arabic keypad, Std HS

CP-9951-W-A-K9=

Cisco UC Phone 9951, Charcoal, Arabic keypad, Std HS, Camera

CP-9951-C-A-C-K9=

Cisco UC Phone 9951, White, Arabic keypad, Std HS, Camera

CP-9951-W-A-C-K9=

Cisco Unified IP Phone 9951, Charcoal, Standard Handset Configurable with Camera and Jawbone ICON for Cisco Headset. (Offered in United States only)

CP-9951-CHSUS-K9:

Cisco Unified IP Phone 9951, Charcoal, Slimline Handset Configurable with Camera and Jawbone ICON for Cisco Headset. (Offered in United States only)

CP-9951-CLHSUS-K9:

Table 6. Spare Parts

Spare Handset for 8900 or 9900 Series, White, Slimline

CP-89/9900-HS-WL=

Spare Handset for 8900 or 9900 Series, White, Standard

CP-89/9900-HS-W=

Spare Handset for 8900 or 9900 Series, Charcoal, Slimline

CP-89/9900-HS-CL=

Spare Handset for 8900 or 9900 Series, Charcoal, Standard

CP-89/9900-HS-C=

Spare Handset Cord, White

CP-HS-CORD-W=

Spare Handset Cord, Charcoal

CP-HS-CORD-C=

Spare footstand for 8900 or 9900 Series, White

CP-89/9900-FS-W=

Spare footstand for 8900 or 9900 Series, Charcoal

CP-89/9900-FS-C=

Table 7. Accessories

Accessories include the camera, Jawbone ICON for Cisco Bluetooth headset, Key Expansion Modules and Locking Wall Mount Kits. The Cisco Unified Video Camera is offered at no additional hardware price when ordered with the configurable phone SKUs or with phone and camera bundles listed in Table 5.

For more information about accessories, go to:

Cisco Unified Video Camera for the 9900 Series IP Phone

Jawbone ICON for Cisco Bluetooth Headset

Cisco Unified IP Color Key Expansion Module

Cisco Unified Video Camera for the 9900 Series IP Phone, Charcoal

CP-CAM-C=

Cisco Unified Video Camera for the 9900 Series IP Phone, White

CP-CAM-W=

Jawbone ICON for Cisco Bluetooth Headset, Charcoal, Australia Power Cube, Spare

CP-ICON-HS-C-AU=

Jawbone ICON for Cisco Bluetooth Headset, Arctic White, Australia Power Cube, Spare

CP-ICON-HS-W-AU=

Jawbone ICON for Cisco Bluetooth Headset, Charcoal, Europe Power Cube, Spare

CP-ICON-HS-C-CE=

Jawbone ICON for Cisco Bluetooth Headset, Arctic White, Europe Power Cube, Spare

CP-ICON-HS-W-CE=

Jawbone ICON for Cisco Bluetooth Headset, Charcoal, North America Power Cube, Spare

CP-ICON-HS-C-NA=

Jawbone ICON for Cisco Bluetooth Headset, Arctic White, North America Power Cube, Spare

CP-ICON-HS-W-NA=

Jawbone ICON for Cisco Bluetooth Headset, Charcoal, United Kingdom Cube, Spare

CP-ICON-HS-C-UK=

Jawbone ICON for Cisco Bluetooth Headset, Arctic White, United Kingdom Cube, Spare

CP-ICON-HS-W-UK=

Cisco Unified IP Color Key Expansion Module, Charcoal

CP-CKEM-C=

Cisco Unified IP Color Key Expansion Module, White

CP-CKEM-W=

Locking Wallmount Kit for 8900 or 9900 Series, Charcoal

CP-89/9900-LWMK-C=

Locking Wallmount Kit for 8900 or 9900 Series, Arctic White

CP-89/9900-LWMK-W=

Locking Wallmount Kit for 8900 or 9900 Series and KEM, Charcoal

CP-89/9900-LK-K-C=

Locking Wallmount Kit for 8900 or 9900 Series and KEM, Arctic White

CP-89/9900-LK-K-W=

Table 8. Local Power Options: Cube and Regional Cords

The power cube is new for the 8900 and 9900 Series IP Phones, but the cords are the same cords as used with the 7900 series. Power Cube 4 supports up to 44W and is internationally rated for different power grids worldwide.

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