This document provides
installation instructions for Unified CCE 12.5(1) ES55. It also contains a list
of Unified CCE issues resolved by this engineering special. Review all
installation information before installing the product. Failure to install this
engineering special as described can result in inconsistent Unified CCE
behavior.
This document contains
these sections:
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In 12.5(1), after the
initial release, CCE transitioned from Oracle to OpenJDK for the Java runtime
environment. Newer installs and upgrades with 12.5(1a) base installer run with
OpenJDK JRE while the older installs and upgrades with 12.5(1) base run with
Oracle JRE. This engineering special enables 12.5(1) systems to transition to
OpenJDK and is a mandatory prerequisite for receiving further maintenance
patches on CCE.
Although 12.5(1a) installer
lays down OpenJDK JRE for CCE applications, prior engineering specials than
ES55 that contain Java deliverable files as a fix, may not work as expected.
ES55 bundles all those Java file related fixes and can be installed directly.
If you are evaluating the fixes delivered in one or more of the following ES',
install ES55 as an alternative - ES4, ES5, ES7, ES12, ES21, ES22, ES25, ES30,
ES33, ES39, ES43, ES50, and ES51.
In addition to enabling CCE
Java applications to employ OpenJDK, the following functionality that was
delivered in ES30 and ES50 respectively, are also included in this engineering
special:
· Support for
Edge Chromium browser (Microsoft Edge v79 and later) that was delivered as part
of ES30.
· Support for
higher number of configured Agents for HCS 24000 Agents deployment that was
delivered as part of ES50
This section lists the
Unified CCE components on which you can and cannot install this engineering
special.
oStep 1:
In <ICM HOME>\tomcat\conf\server.xml make sure the entry
for <Connector> entry for APJ protocol is as below
<Connector port="8009" protocol="AJP/1.3"
redirectPort="8443" address="127.0.0.1"
maxPostSize="5242880" secretRequired="false"
allowedRequestAttributesPattern=".*" />
If the highlighted entry is missing, then add the entry in server.xml
oStep 2:
§
Download the 32-bit
tomcat installer zip from http://archive.apache.org/dist/tomcat/tomcat-9/
. Download the same version that is displayed when version.bat was run.
§
Unzip the installer to a
temp folder
§
Copy
tomcat-util-scan.jar from the <temp>\apache-tomcat-9.0.xx\lib
location to <ICM HOME>\tomcat\lib
§
Using the ICM/CCE
Service Control, start Apache Tomcat 9 service.
Just like any other Java upgrade on CCE
servers, certificates may have to be re-imported if one is upgrading from a
previous CCE version, that relied on Oracle JRE. Please refer to the
Installation and Upgrade guide for more details.
Note: Remove patches in the reverse order
of their installation. For example, if you installed patches 3, then 5, then 10
for a product, you must uninstall patches 10, 5, and 3, in that order, to
remove the patches from that product.
Certificates may have to be re-imported if
one is downgrading to a previous CCE version, that relied on Oracle JRE. Please
refer to the Installation and Upgrade guide for more details.
This section provides a list
of significant Unified CCE defects resolved by this engineering special. It
contains these subsections:
Note: You can view more information on
and track individual Unified CCE defects using the Cisco Bug Search tool,
located at: https://bst.cloudapps.cisco.com/bugsearch/search?null.
This section lists caveats specifically
resolved by Unified CCE 12.5(1) ES55.
Caveats in this section are
ordered by UNIFIED CCE component, severity, and then identifier.
|
Identifier |
Severity |
Component |
Headline |
|
CSCvx52770 |
2 |
tools |
Certmon
does not handle the JAVA_HOME change when in FIPS mode |
Caveats are ordered by
severity then defect number.
Defect Number: CSCvx52770
Component: tools
Severity: 2
Headline: Certmon does not handle the
JAVA_HOME change when in FIPS mode
Symptom: VM reboots
Conditions: 1. After installing the Unified CCE 12.5(1) ES33 and Enable
FIPS. 2. Install any new java update.
Workaround: Make sure data (-Djava.ext.dirs) in the the registry value
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Apache Software Foundation\Procrun
2.0\Tomcat9\Parameters\Java\Options\ matches the JAVA_HOME.
-Djava.ext.dirs=C:\icm\ssl\bin;C:\Program Files (x86)\Java\jre1.8.0_221\lib\ext
Further Problem Description:
|
|
Identifier |
Severity |
Component |
Headline |
|
ES4 |
CSCvm45006 |
6 |
pg.cucm.jtapi |
Add support for agent with two phones with same ACD extension |
|
ES5 |
CSCvt61292 |
3 |
aw.tools |
ECC CTI variable size check enforcement to be relaxed and a warning be displayed if size is exceeded |
|
ES7 |
CSCvs85018 |
2 |
dbconfig |
Finesse gadget is not loading in CCEAMDIN in PCCE labonly mode |
|
ES7 |
CSCvs64183 |
3 |
dbconfig |
PCCE registration of SSO clients fail in SPOG |
|
ES7 |
CSCvs77949 |
3 |
dbconfig |
Agents with TraceON enabled for 12k is 400 in Doc vs 100 in System Capacity (pcce webadmin) |
|
ES7 |
CSCvs96235 |
3 |
dbconfig |
PCCE exeeded configuration limit should not trigger Service Busy state |
|
ES7 |
CSCvt09634 |
3 |
dbconfig |
PCCE 4K/12K day 1 validations are not exercised for both Main Site and Remote Sites |
|
ES7 |
CSCvu00949 |
3 |
dbconfig |
SPOG: Cloud Connect Integration page not working in Lab Only mode |
|
ES7 |
CSCvt07963 |
5 |
dbconfig |
[VPAT Observation] Keyboard visual focus is not visible on some elements |
|
ES7 |
CSCvs48546 |
3 |
template |
SSO supervisor : cceadmin fails to load due to bundle mismatch |
|
ES7 |
CSCvs56462 |
3 |
template |
Miscellaneous page fails to load with InternalServerError when there are no NetworkVRU's in system |
|
ES7 |
CSCvt05248 |
3 |
template |
In 4k, While deleting a peripheral set, the validation errors are not getting listed in UI |
|
ES7 |
CSCvs77189 |
2 |
web.config.ui |
Cannot Switch to HCS 4K Deployment if Total Dialed Numbers on All CVP Route Clients Exceeds 4000 |
|
ES7 |
CSCvt01048 |
3 |
web.config.ui |
CVP shows OUT_OF_SYNC every 10 mins after CloudConnectInventoryScanner |
|
ES12 |
CSCvs21511 |
3 |
dbconfig |
PCCE 12K: HDS fails to register to SSO mode |
|
ES12 |
CSCvs49920 |
3 |
dbconfig |
Not able to switch PrincipalAW when DF Service is down on the existing PrincipalAW |
|
ES12 |
CSCvs79502 |
3 |
dbconfig |
PCCE4k: Able to add Machines to inventory with Same MachineName |
|
ES12 |
CSCvt65662 |
3 |
dbconfig |
NullPointerException during PCCE 4K/12K fresh install when Rogger is simplexed in the CSV |
|
ES12 |
CSCvs64057 |
2 |
template |
Reason Codes doesn't show in Teams gadget for the first time |
|
ES21 |
CSCvt74130 |
2 |
dbconfig |
PCCE2K
Upgrade Wizard error |
|
ES21 |
CSCvv12160 |
3 |
dbconfig |
External
HDS save fails from Inventory after component update |
|
ES21 |
CSCvv21519 |
3 |
dbconfig |
CUIC
user group membership revoked for bulk user during PCCE sync |
|
ES21 |
CSCvu91063 |
6 |
dbconfig |
PCCE
12.5 4K/12K Deployment Type - Peripheral Gateway API does not work |
|
ES21 |
CSCvv04451 |
3 |
template |
Finesse
gadget does not load in cceadmin Device Configuration |
|
ES21 |
CSCvu25506 |
2 |
web.config.api |
Agent
create/update with default SkillGroup failing with 500 error |
|
ES21 |
CSCvv07804 |
2 |
web.config.ui |
CCE
Administration Unable to Update IDS Subscriber Name |
|
ES21 |
CSCvv43901 |
2 |
web.config.ui |
SPOG
does not allow resetting SIGDigits back to 0 |
|
ES22 |
CSCvv43532 |
2 |
web.setup |
Evaluation
of icm for Apache Struts Aug20 vulnerabilities |
|
ES25 |
CSCvu54806 |
2 |
dbconfig |
Not
able to update credentials of Remote Site CUCM PUB |
|
ES25 |
CSCvu85367 |
2 |
dbconfig |
Symmetric
Key exception observed intermittently |
|
ES25 |
CSCvu20611 |
3 |
smart-license |
Correct
CCE Server License tag |
|
ES25 |
CSCvv74905 |
3 |
smart-license |
ICM
12.5(1) setting "Next_Available_Number" to 5000 for
"Smart_License_Entitlements" table. |
|
ES33 |
CSCvw90939 |
6 |
security |
Multiple Vulnerabilities in openssl |
|
ES33 |
CSCvv51017 |
1 |
dbconfig |
Unable to Set the deploymentType to PCCE2k |
|
ES33 |
CSCvw45522 |
3 |
dbconfig |
Business Hours does not load departments if departments are more than 25 |
|
ES33 |
CSCvv53307 |
2 |
ova |
PCCE not correctly validate CPU speed |
|
ES33 |
CSCvu91011 |
2 |
web.config.ui |
CCEadmin uses the first Finesse cluster credentials for Subscriber of the second cluster |
|
ES39 |
CSCvw82858 |
2 |
web.config.api |
Outbound
Import API throws 503 service unavailable leading Tomcat to crash |
|
ES43 |
CSCvw77880 |
2 |
web.setup |
Evaluation
of UCCE for Apache Struts Dec 20 critical vulnerability- CVE-2020-17530 |
|
ES51 |
CSCvw53423 |
2 |
dbconfig |
Issue
in Fresh Install of PCCE Simplex Lab mode |
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