This topic provides the system-level information required to install contact center components in Cisco Unified Communications System Release 6.0(1).
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Planning Your System Installation
•Preparing for Your System Installation
Planning Your System Installation
This topic provides an overview of the primary components typically deployed in a contact center environment and the installation processes for contact center components. It also describes the types of installations and various installation strategies.
This topic contains the following sections:
•Cisco Unified Communications System Overview 
•Scope of this Installation Documentation
•System Installation Strategies
•Interoperability and Compatibility Portals
When you have reviewed preinstallation planning, installation approach, and dependencies, go to Preparing for Your System Installation .
For information about the installation order and process for contact center components, see Performing Your System Installation .
Preparing for Your System Installation
This topic provides information that you should review before the actual installation process such as the general installation approach, release set software and firmware versions of the contact center components being installed, and dependencies impacting system installation.
This topic contains the following sections:
•System Installation Dependencies
When your installation plans are in place and you are ready to install components, go to Performing Your System Installation .