Cisco Unity Voice Messaging User Guide (With Microsoft Exchange), Release 4.0(5)
Getting Started: Enrolling on Cisco Unity

Table Of Contents

Getting Started: Enrolling on Cisco Unity


Getting Started: Enrolling on Cisco Unity


Your first step in using Cisco Unity is to enroll as a subscriber, which you do by phone. Typically, Cisco Unity is set up so that you hear the first-time enrollment conversation when you call Cisco Unity for the first time. The first-time enrollment conversation is a set of prerecorded instructions that guide you as you do the following tasks:

Record your name.

Record a greeting that outside callers hear when you do not answer your phone.

Change your phone password. (Longer passwords are more secure. See the "Securing and Changing Your Cisco Unity Passwords" chapter for more information.)

Choose whether to be listed in the directory. (When you are listed in the directory, callers who do not know your extension can reach you by finding your name in directory assistance. You must have a recorded name to be listed in the directory.)


Note While the first-time enrollment conversation prompts you to change your initial phone password, it does not let you to change the password that you use to log on to the Cisco PCA website. Your phone and Cisco PCA passwords are not synchronized.


Do the following procedure to enroll as a Cisco Unity subscriber. Typically, your Cisco Unity administrator gives you an ID (usually your desk phone extension) and a temporary phone password.

To Enroll as a Cisco Unity Subscriber


Step 1 Dial the applicable number to call Cisco Unity from your desk phone, from another phone within your organization, or from outside your organization.

Step 2 If you are calling from another phone within your organization or from outside your organization, press * when Cisco Unity answers.

Step 3 Listen carefully, and respond as prompted. You do not need to refer to any Cisco Unity documentation during enrollment. The system will tell you when the enrollment process is complete.

If you hang up before you have completely enrolled, none of your changes are saved and the first-time enrollment conversation plays again the next time you log on to Cisco Unity.


After enrollment, see the "The Tools You Use" chapter to learn about the Cisco Unity tools that you can use to check and send messages, record additional greetings, and set up notification devices.

At any time after enrollment, you can rerecord your name and greeting, or change your phone password and directory listing status.