Table Of Contents

Understanding Additional Configuration Options

Understanding Additional Configuration Options

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Your system administrator can configure your phone to use specific softkey templates along with special services and features, if appropriate. The table below provides an overview of some configuration options that you might want to discuss with your phone system administrator based on your calling needs or work environment.

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Note You can locate User Guides and other documents listed in this table from the following URL: http://www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon/index.htm

If you...	Then...	For more information...
Need to handle more calls on your phone line	Ask your system administrator to configure your line to support more calls.	Talk to your system administrator or phone support team.
Need more than one phone line	Ask your system administrator to configure one or more additional directory numbers for you.	Talk to your system administrator or phone support team.
Need different softkeys, such as Mute or iDivert to display when phone is ringing or in use.	Ask your system administrator to configure a new softkey template and assign it to your phone.	Talk to your system administrator or phone support team.
Need more speed dial numbers	First make sure that you are using all of your currently available speed dial numbers. If you need additional speed dial numbers, try using Abbreviated Dialing or subscribing to the Fast Dial service.	See the: •"Speed Dialing" section on page 47 •"User settings include your password, PIN, and language (locale) settings." section on page 67
Want to use one directory number for several phones	Request a shared line. This allows you to use one number for your desk phone and Cisco Unified Wireless IP Phone, for example.	See the "Using a Shared Line" section on page 38.
Share phones or office space with co-workers	Consider using: •Call Park to store and retrieve calls without using the transfer feature. •Call Pickup to answer calls ringing on another phone. •A shared line to view or join co-workers' calls. •Cisco Extension Mobility to apply your phone number and user profile to a shared phone	Ask your system administrator about these features and see the: •"Storing and Retrieving Parked Calls" section on page 40 •"Using a Shared Line" section on page 38 •"Using Cisco Extension Mobility" section on page 42.
Answer calls frequently or handle calls on someone's behalf	Ask your system administrator to set up the AutoAnswer feature for your phone.	See the "Answering a Call" section on page 29.
Want to temporarily apply your phone number and settings to a shared Cisco Unified IP Phone	Ask your system administrator about the Cisco Extension Mobility service.	See the "Using Cisco Extension Mobility" section on page 42.

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