Cisco Unified Wireless IP Phone 7920 Administration Guide for Cisco Unified CallManager Releases 4.2 and 5.0 (SCCP)
Index

Table Of Contents

Numerics - A - B - C - D - E - F - G - H - I - L - M - N - O - P - Q - R - S - T - U - V - W - X -

Index

Numerics

802.11b configuration menu 10

802.11b standard 3

A

active Cisco Unified CallManager server 4

active mode 19

adding

users to Cisco Unified CallManager 15

administrator password, changing 6, 11

AP

associating 10

Cisco Aironet Access Point 9

Cisco IOS version for wireless voice 22

description 9

troubleshooting 3

AP settings, identifying 12

associated AP MAC address 6, 9

associated AP SSID 6

audience, for this document 15

authentication

AKM 23

EAP 23

open 23

selecting type 12, 15

shared key 23

wireless network setting 12

auto-registration

using 4

using with TAPS 4

auxiliary VLAN, description 13

B

barge 4

BAT (Bulk Administration Tool) 5

battery

charging complete message 13

charging times with desktop charger 16

charging times with power supply 13

description 10

figure, installing in phone 12

installing and removing 10

power level indicator bar 13

types available 10

battery caution 8

charging 9

damaged 8

disposal 9

replacement re 9

temperature 9

battery safety notices 8

battery warning

disposal 8

explosion 8

Busy Lamp Field speed dial 4

C

caller ID 6

call forward 5

call hold 7

call park 5

call pickup 5

call statistics 8

call waiting 6

cautions

for battery pack 8

for charging battery pack 9

for damaged battery 8

for disposing of battery pack 9

for exposing battery pack to high temperatures 9

for replacing battery pack 9

for replacing power supply 9

translations 9

CCKM

description 6

CDP

description 6

setting 27

time to live 27, 29, 30

transmit interval 27, 30, 31

CDP settings

hidden options 30

Cisco 7920 Configuration Utility, See configuration utility

Cisco Centralized Key Management, See CCKM

Cisco Discovery Protocol, See CDP

Cisco IOS version, supporting wireless voice LAN 22

Cisco Unified CallManager

active server 4

adding phone to database of 3

configuring DHCP settings 21

interacting with 19

network setting 4

restricting phone settings access 2

standby server 4

verifying settings 8

Cisco Unified CallManager Administration

adding telephony features using 3

Cisco Unified IP Phone

configuration requirements 8

configuring user services 12

installation overview 8

installation requirements 8

using LDAP directories 14

Cisco Unified Wireless IP Phone

web page 1

Cisco Unified Wireless IP Phone 7920

specifications 1

Cisco Unified Wireless IP Phone 7920, See Wireless IP Phone 7920

conference 6

configuration

checklist for 9

phones in Cisco Unified CallManager 8

configuration, viewing current network settings 5

configuration file

creating new 10

overview 20

SEPxxxxxxxxxxxx.cnf.xml 20

XMLDefault.cnf.xml 20

configuration utility

administrator password 11

application windows overview 7

basic settings, troubleshooting 31

changing to another phone 17

connection status bar 8

current phone settings window 7

export function 37

export settings 17

file access, troubleshooting 33

import function 36

import settings 17

installing 1

log history window 37

log in 11

log out 12

network connection 38

network settings, troubleshooting 34

parameter settings 18

password, default 11

phone preference window tabs 18

phone profile window, using 16

restore to factory defaults 13

security errors, troubleshooting 35

settings wizard, using 14

starting the configuration utility 4

system requirements 2

TCP connection, troubleshooting 32

troubleshooting 31

troubleshooting tips 31

uninstalling 4

uploading firmware 12

username, default 11

using 4

windows UI, troubleshooting 32

configuration utility menu

Connection 10

Edit 9

File 9

View 10

configuration values hidden 24

configuring

AP tasks 23

changing to another phone 17

LDAP directories 14

network features on phone 6

overview 8

personal directories 15

phone settings26to ??

softkey templates 11

startup network settings without DHCP 19

system parameters18to ??

user features 15

current configuration

viewing 1

D

data rate menu 28

data VLAN 13

desktop charger

description 15

figure 15

using 16

device information web page 2, 3

DHCP

configuring static settings 6

description 7

displaying settings 4

enable, network setting 3, 4, 3

enabling 5

gateway 21

interacting with 21

IP address 21

modifying settings 4

network setting 3

network settings without DHCP 19

priority for TFTP server 21

scope settings 21

subnet mask 21

troubleshooting 12

directory numbers, assigning manually 6

direct-sequence spread spectrum (DSSS) 3

displaying, network statistics 2

disposal warning 8

DNS server

network setting 3

settings for TFTP server 21

troubleshooting 13

verifying settings 8

documentation

additional 17

for users 4

localized versions 1

troubleshooting 35

dynamic host configuration protocol, See DHCP

E

EAP

authentication description 15

description 6

prompt mode, switching on and off 18

wireless network setting 12

EAP-FAST

description 6

EAP username

length 17

setting 17

editing configuration values, guidelines 8

encryption

WEP key 25, 20

erase configuration, procedure 26

error

file access 33

file format 33

network 34

password invalid 35

security 35

TCP connection 32

TFTP 34

username unknown 35

windows UI operations 32

explosive gas warning 7

export

settings 37

task button 17

F

factory defaults, restoring 13

features

configuring with Cisco Unified CallManager, overview 5

informing users about 7

file

access error 33

configuration utility, installed 3

creating new configuration 10

format error 33

firmware

checksum error 34

uploading 4

uploading with configuration 27

uploading with configuration utility 12

verifying version 4

G

greeting message 26

group call pickup 7

H

hardware

verifying version of phone 7

hardware requirements, configuration utility 2

hidden options

accessing 24

CDP menu 30

data rate 28

power save mode 27

trace route 28

transmit power 29

hostname, network setting 3

I

import

settings 36

task button 17

installation

access point configuration 22

AP configuration tasks 23

checklist for 13

network requirements 1

preparing 3

wireless network configuration 22

installation warning 7

installing

configuration utility 1

requirements, overview 8

Internet Protocol (IP) 7

IP, description 7

IP address 7

network setting 3

troubleshooting 7

L

LDAP directories, using with Cisco Unified IP Phone 14

LEAP

description 7

local configuration, erasing 26

loud ring tone, downloading 17

loudxxx.raw 17

M

MAC address

determining 3, 5

viewing on phone 5

maximum length

for EAP password 24

for EAP user name 24

meet-me conference 8

menu

data rate 28

transmit power 29

message waiting 8

music-on-hold 8

N

native VLAN 13

network

error 34

security23to 25

network configuration menu

displaying 2

displaying 802.11b menu 10

editing options 8

hidden options 24

unlocking options 24

network configuration web page 4

networkconfiguration web page 2

network connectivity, verifying 6

network features, configuring overview 6

networking protocol

CCKM 6

CDP 6

DHCP 7

IP 7

RTP 7

SCCP 8

supported 6

TCP 8

TFTP 8

TKIP 8

UDP 8

WEP 9

WiFi (802.11) 8

WPA 9

network outages, identifying 12

network requirements, for installation 1

network security23to 25

AKM authentication 23

authentication type 23

EAP authentication 23

open 23

shared key 23

network settings

accessing on phone 2

CallManager 4

configuring 1

DHCP enable 3, 4, 3

DHCP server 3

displaying values 3

hostname 3

IP address 3

primary DNS server 3

primary gateway 3

primary TFTP server 3

secondary DNS server 3

startup configuration without DHCP 19

subnet mask 3

viewing current configuration 5

network statistics 6

network statistics, viewing 2

network statistics web page 2

network type 6, 10

O

open authentication, description 14

P

password

changing administrator 11

EAP 24

invalid error 35

phone lock 31

phone lock, resetting to default 31, 32

personal directories, configuring 15

phone audio, troubleshooting 14

phone lock password 31

phone menu

hidden options 24

phone mode

active 19

standby 19

phone operation for users 2

phone preference window 36

figure 16

tabs 18

phone profile window

change phone 17

task buttons 16

phone profile window, using 16

phone resets, resolving problems 11

phone roaming, troubleshooting 16

phones

configuration checklist (table) 9

installation checklist (table) 13

installing 13

phone settings26to ??

access restrictions 2

CDP 27

CDP time to live 27, 29, 30

CDP transmit interval 27, 30, 31

greeting message 26

ring list filename 26

ring tone 26

ring tone name 26

welcome message 26

wireless network configuration 1

phone web page

about 1

accessing 2

call statistics 8

device information 2, 3

network configuration 4

network configuration web page 2

network statistics 2, 6

wireless information 9

plug-socket warning 7

powering on phone 17

power outage warning 7

power save mode 27

power supply

connecting 13

figure 13

figure, connected 14

power supply replacement caution 9

power supply warning 7

presence enabled directories 9

primary DNS server 7

primary DNS server , network setting 3

primary gateway 7

network setting 3

primary TFTP server 7

network setting 3

private line automated ringdown 9

provides 10

Q

QBSS, description 11

QoS Basis Service Set, See QBSS

Quality of Service (QoS) 13

R

RADIUS server authentication, description 15, 16

real-time transport protocol, See RTP

received signal strength indicator, See RSSI

redial 9

registering

resolving problems with Cisco Unified CallManager 5

resetting

phones 13

phone to factory default settings 13

resolving startup problems2to 10

resolving voice quality problems11to 17

RF network

data rate 21

SSID 21

transmit power 21

WPA-Pre-shared key 21

RF network settings 21

ringlist.xml 16

ring list filename 26

ring tone

adjusting volume 18

creating custom 16

default in phone 26

downloading loud 17

loud 17

name 26

ring list filename 26

ring volume, adjusting 18

Roaming 12

roaming

description 11

fast and secure with CCKM 12

layer 3 12

Layer 3 with WLSM 12

mid-call 12

pre-call 11

resolving problems 11

RSSI, description 10

RTP description 7

S

SCCP description 8

secondary DNS server, network setting 3

security

EAPauthentication 15

open authentication 14

RADIUS server authentication 15, 16

shared key authentication 14

static WEP encryption 17

TKIP encryption 17

WLAN overview 4

WPA authentication 16

WPA-Pre-shared key authentication 15

security error 35

SEPxxxxxxxxxxxx.cnf.xml configuration file 20

services

configuring for users 12

subscribing to 13

Service Set Identifier, See SSID

service set identifier, See SSID

settings wizard, using 14

shared key authentication, description 14

shared lines 10

short circuit protection warning 7

site survey

performing 8

verification steps 8

site survey utility

accessing with phone menu 9

display values 10

skinny client control protocol, See SCCP

softkey templates, configuring 11

software requirements, configuration utility 2

specifications

operating environment 1

physical 1

SRST 5

SSID

associating to an AP 10

configuring 14

description 12

wireless network setting 12

standby Cisco Unified CallManager server 4

standby mode 19

startup

configuration utility 4

failure 2

resolving problems with 2

startup process

contacting Cisco Unified CallManager 29

DHCP disabled 21

steps and description 26

static settings

IP address 7

primary DNS server 7

primary gateway 7

primary TFTP server 7

subnet mask 7

statistics

call 7

network 6

statistics, network 2

status information 1

streaming statistics 7

subnet mask 7

network setting 3

Survivable Remote Site Telephony (SRST) router 4

symptom

LCD screen does not display 2

phone does not associate with AP 3

phone does not register 5

phone does not start 2

phone has audio problems 14

phone has roaming problems 16

phone resets 11

system log server 23

system parameters18to ??

DNS server 21

IP address 20

primary gateway 20

setting 18

subnet mask 20

TFTP server 20

T

TAPS (Tool for Auto-Registered Phones Support) 4

task button

export 17

import 17

task buttons 16

TCP

description 8

error with IP address 33

telephony features

barge 4

busy lamp field speed dial 4

caller ID 6

call forward 5

call hold 7

call park 5

call pickup 5

call waiting 6

conference 6

configuration references 4

descriptions 4

group call pickup 7

meet-me conference 8

message waiting 8

music-on-hold 8

presence enabled directories 9

private line automated ringdown 9

redial 9

shared lines 10

supported 4

transfer 10

voice messaging system 10

Temporal Key Integrity Protocol, See TKIP

TFTP

default port 33

description 8

error 34

phone setting 3

troubleshooting 6

TFTP server

assigning to phone 9

options 9

TKIP

description 8

encryption description 17

Trace 28

trace route

option on phone 24

performing 28

transfer 10

transmission control protocol, See TCP

transmit power menu 29

trivial file transfer protocol, See TFTP

troubleshooting

accessing hidden options 24

AP settings 3, 12

Cisco Unified CallManager settings 8

configuration utility 31

DHCP 12

DNS 13

DNS settings 8

general information 20

IP addressing and routing 7

logging information 23

more information 35

network connectivity 6

network outages 12

phones resetting 13

services on Cisco Unified CallManager 9

TFTP settings 6

VLAN configuration 13

Wireless IP Phone 7920 1

U

UDP description 8

uploading firmware 4, 27

user datagram protocol, See UDP

users

accessing voice messages 6

adding to Cisco Unified CallManager 15

documentation for 4

international, supporting 1

required information 1

wireless IP phone information 2

V

verifying

Cisco Unified CallManager settings 8

firmware version 4

hardware version 7

network settings 6

VLAN

assigning separate SSIDs 13

auxiliary, for voice traffic 13

native, for data traffic 13

separate voice for QoS 13

verifying 13

voice messaging system 10

voice quality 8

voice quality, resolving problems 11

voice VLAN 13

W

warnings

definition 7

for battery disposal 8

for battery explosion 8

for disposal 8

for explosive gas 7

for installation 7

for plug socket 7

for power supply 7

for pwer outages 7

for short circuit protection 7

translations 9

WDS, wireless domain server 13

welcome message 26

WEP

description 9

WEP encryption, description 17

WEP key 25

configuring 20, 21

setting up encryption 20

WiFi (802.11)

description 8

WiFi (802.11b) 3

Wired Equivalent Privacy, See WEP

Wired Equivalent Privacy key, See WEP key

wireless domain server (WDS) 13

wireless IP phone, See Wireless IP Phone 7920

Wireless IP Phone 7920

adding manually to Cisco Unified CallManager 6

adding to Cisco Unified CallManager 3

adding using auto-registration 4

adding using auto-registration with TAPS 4

adding using BAT 5

battery 10

configuration file 20

feature overview 3

figure 2

keys 2

overview 1

phone modes, active and standby 18

powering on 17

registering 3

registering with Cisco Unified CallManager 4, 5

supported networking protocols 6

troubleshooting 1

troubleshooting tips 20

wireless local area network, See WLAN

wireless network

optimal voice environment 11

wireless network information 9

wireless network settings

activating 22

associated AP MAC address 6, 9

associated AP SSID 6

authentication 12

authentication type 15

configuring 1

displaying configuration values 12, 6

EAP 12

network type 6, 10

SSID 12

WPA-Pre-shared key 12

Wireless Protected Access, See WPA

Wireless standard, See WiFi (802.11)

WLAN

components 5

configuring network settings 1

optimal voice environment 11

roaming 11

security 4

security mechanisms 14

voice quality 13

WLSM, Wireless LAN Services Module 12

WPA

description 9

encryption with TKIP, description 17

WPA authentication, description 16

WPA-Pre-shared key

wireless network setting 12

WPA-Pre-shared key authentication, description 15

X

XMLDefault.cnf.xml configuration file 20