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Cisco Unified CallManager Assistant User Guide for Cisco CallManager 5.0

Bias-Free Language

The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.

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Book Title

Cisco Unified CallManager Assistant User Guide for Cisco CallManager 5.0

  • PDF - Complete Book (1.02 MB)

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Updated:
November 2, 2007

Book Table of Contents

  • Index
  • Preface
  • Introduction to Cisco Unified CallManager Assistant
  • Getting Started with the Cisco Unified CallManager Assistant Console
  • How to Use the Assistant Console to Handle Calls
  • Assistants - How to Use Cisco Unified CallManager Assistant on Your Phone
  • For Managers - How to Use Your Phone with Cisco Unified CallManager Assistant in Shared-line Mode
  • For Managers - How to Use Your Phone with Cisco Unified CallManager Assistant in Proxy-line Mode
  • How to Configure Manager Features

Notes

The Cisco Unified CallManager Assistant (Manager Assistant) provides call-routing and other call-management features to help managers and assistants handle phone calls more effectively.

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