Cisco CallManager Serviceability Administration Guide, Release 3.2 - Simple Network Management Protocol Configuration [Cisco Unified Communications Manager (CallManager)]

Table Of Contents

Simple Network Management Protocol Configuration

Setting the SNMP Agent Community Name

Setting the SNMP Trap Receiver

Starting the Cisco CallManager SNMP Extension Agent

Stopping the Cisco CallManager SNMP Extension Agent

Understanding Cisco Real-Time Information Server Data Collector

Starting the Cisco RIS Data Collector

Stopping Cisco RIS Data Collector

Updating the CISCO-CCM-MIB Information

Updating the CISCO-CDP-MIB Information

Simple Network Management Protocol Configuration

This chapter briefly describes Cisco CallManager using the Simple Network Management Protocol (SNMP) interface.

This chapter contains the following topics:

•Setting the SNMP Agent Community Name

•Setting the SNMP Trap Receiver

•Starting the Cisco CallManager SNMP Extension Agent

•Stopping the Cisco CallManager SNMP Extension Agent

•Understanding Cisco Real-Time Information Server Data Collector

•Updating the CISCO-CCM-MIB Information

•Updating the CISCO-CDP-MIB Information

Related Topics

•"Real-Time Monitoring Configuration"

•"Microsoft Performance"

Setting the SNMP Agent Community Name

This section describes how to set the SNMP agent community name.

Caution The Windows 2000 SNMP agent provides security through the use of community names and authentication traps. All SNMP implementations universally accept the default name "public." Change the community name to limit access to the Cisco CallManager system.

Note Refer to the Microsoft Windows 2000 online help for SNMP configuration details.

Procedure

Step 1 Choose Start > Settings > Control Panel.

Step 2 Double-click Administrative Tools.

Step 3 Double-click Services.

Step 4 Right-click SNMP Service.

Step 5 Choose Properties.

Step 6 Click the Security tab.

Step 7 In Accepted community names field, click the Add button.

Step 8 In the Community name field, enter the name.

Step 9 Click the Add button.

Step 10 Choose the Accept SNMP packets from these hosts option to allow only specific NMS hosts to query the SNMP extension agent.

Step 11 Click the Add button.

Step 12 Enter the IP address for the hosts that are allowed to query the SNMP extension agent.

Step 13 Click the Add button.

Related Topics

•Setting the SNMP Trap Receiver

•Starting the Cisco CallManager SNMP Extension Agent

•Stopping the Cisco CallManager SNMP Extension Agent

Setting the SNMP Trap Receiver

This section describes how to set the SNMP trap receiver.

Note Refer to the Microsoft Windows 2000 online help for SNMP configuration details.

Procedure

Step 1 Choose Start > Settings > Control Panel.

Step 2 Double-click Administrative Tools.

Step 3 Double-click Services.

Step 4 Right-click SNMP Service.

Step 5 Choose Properties.

Step 6 Click the Traps tab.

Step 7 In the Community name field, enter the community name to which this computer will send trap messages.

Step 8 Click the Add to list button.

Step 9 In the Trap destinations field, click the Add button.

Step 10 In the Trap destinations field, enter the IP address or hostname of the trap destination.

Step 11 Click the Add button.

Repeat Steps 9 through 11 for each trap destination required.

Step 12 Click the OK button.

Related Topics

•Setting the SNMP Agent Community Name

•Starting the Cisco CallManager SNMP Extension Agent

•Stopping the Cisco CallManager SNMP Extension Agent

Starting the Cisco CallManager SNMP Extension Agent

This section describes how to start the Cisco CallManager SNMP extension agent.

Procedure

Step 1 Choose Start > Settings > Control Panel.

Step 2 Double-click Administrative Tools.

Step 3 Double-click Services.

Step 4 Right-click SNMP Service.

Step 5 From the toolbar, choose Start Service.

The SNMP Service starts, and the Cisco CallManager SNMP extension agent loads.

Related Topics

•Setting the SNMP Agent Community Name

•Setting the SNMP Trap Receiver

•Stopping the Cisco CallManager SNMP Extension Agent

Stopping the Cisco CallManager SNMP Extension Agent

This section describes how to stop the Cisco CallManager SNMP extension agent.

Caution Stopping the SNMP service results in loss of data; the network management system no longer monitors the Cisco CallManager network. Do not stop the service except in an emergency.

Procedure

Step 1 Choose Start > Settings > Control Panel.

Step 2 Double-click Administrative Tools.

Step 3 Double-click Services.

Step 4 Right-click SNMP Service.

Step 5 From the toolbar, choose Stop Service.

The SNMP Service stops, and the Cisco CallManager SNMP extension agent no longer functions.

Related Topics

•Setting the SNMP Agent Community Name

•Setting the SNMP Trap Receiver

•Starting the Cisco CallManager SNMP Extension Agent

Understanding Cisco Real-Time Information Server Data Collector

Cisco Real-Time Information Server (RIS) data collector runs on Microsoft Windows 2000 and has responsibility for sending the configured information from the Cisco CallManager database into the RIS database. Cisco CallManager sends all the dynamic information to the RIS database through the alarm interface.

Starting the Cisco RIS Data Collector

This section describes how to start the Cisco RIS data collector.

Note The Cisco RIS data collector service should start automatically when the system boots. Start the Cisco RIS data collector service only if it does not start automatically.

Procedure

Step 1 Choose Start > Settings > Control Panel.

Step 2 Double-click Administrative Tools.

Step 3 Double-click Services.

Step 4 Choose Cisco RIS DC Service.

Step 5 From the toolbar, choose Start Service.

The Cisco RIS data collector service starts, and the Cisco CallManager SNMP extension agent is enabled.

Related Topics

•Understanding Cisco Real-Time Information Server Data Collector

•Stopping Cisco RIS Data Collector

Stopping Cisco RIS Data Collector

This section describes how to stop the Cisco RIS data collector.

Caution Stopping the Cisco RIS data collector service results in loss of data; the Cisco SNMP extension agent no longer gets updates from the Cisco CallManager network. Do not stop the service except in an emergency.

Procedure

Step 1 Choose Start > Settings > Control Panel.

Step 2 Double-click Administrative Tools.

Step 3 Double-click Services.

Step 4 Choose Cisco RIS DC Service.

Step 5 From the toolbar, choose Stop Service.

The SNMP RIS data collector service stops, and the Cisco CallManager SNMP extension agent no longer functions.

Related Topics

•Understanding Cisco Real-Time Information Server Data Collector

•Stopping Cisco RIS Data Collector

Updating the CISCO-CCM-MIB Information

The CISCO-CCM-MIB contains both dynamic and configured (static) information related to a Cisco CallManager system. At startup, the Cisco RIS data collector service updates the RIS database with all the configured information from the Cisco CallManager database. It also updates the RIS static data when configuration data changes are made in the Cisco CallManager database. When the status of a device changes, Cisco CallManager sends all the dynamic information to the RIS database through the alarm interface.

Updating the CISCO-CDP-MIB Information

The Cisco RIS data collector interacts with the CDP driver, fetching and buffering CDP-related information.

	Cisco CallManager Serviceability Administration Guide, Release 3.2
	Simple Network Management Protocol Configuration
Cisco CallManager Serviceability Administration Guide, Release 3.2 Index Preface Introduction Alarm Configuration Alarm Definitions Alarm Information Trace Configuration Trace Collection Configuration Trace Analysis Configuration Q.931 Translator Control Center Real-Time Monitoring Configuration CDR Analysis and Reporting CAR System Configuration CAR Report Configuration CAR User Reports Configuration CAR System Reports Configuration CAR Device Reports Configuration CDR Search Configuration Microsoft Performance Bulk Trace Analysis Overview of CiscoWorks2000 Path Analysis Configuration System Log Management Configuration Cisco Discovery Protocol Support Configuration Cisco Secure Telnet Configuration Show Command Line Interface Simple Network Management Protocol Configuration Understanding CAR Reports	Download this chapter Simple Network Management Protocol Configuration Download the complete book A PDF Version of Entire Book (PDF - 4 MB) Feedback Table Of Contents Simple Network Management Protocol Configuration Setting the SNMP Agent Community Name Setting the SNMP Trap Receiver Starting the Cisco CallManager SNMP Extension Agent Stopping the Cisco CallManager SNMP Extension Agent Understanding Cisco Real-Time Information Server Data Collector Starting the Cisco RIS Data Collector Stopping Cisco RIS Data Collector Updating the CISCO-CCM-MIB Information Updating the CISCO-CDP-MIB Information Simple Network Management Protocol Configuration This chapter briefly describes Cisco CallManager using the Simple Network Management Protocol (SNMP) interface. This chapter contains the following topics: •Setting the SNMP Agent Community Name •Setting the SNMP Trap Receiver •Starting the Cisco CallManager SNMP Extension Agent •Stopping the Cisco CallManager SNMP Extension Agent •Understanding Cisco Real-Time Information Server Data Collector •Updating the CISCO-CCM-MIB Information •Updating the CISCO-CDP-MIB Information Related Topics •"Real-Time Monitoring Configuration" •"Microsoft Performance" Setting the SNMP Agent Community Name This section describes how to set the SNMP agent community name. Caution The Windows 2000 SNMP agent provides security through the use of community names and authentication traps. All SNMP implementations universally accept the default name "public." Change the community name to limit access to the Cisco CallManager system. Note Refer to the Microsoft Windows 2000 online help for SNMP configuration details. Procedure Step 1 Choose Start > Settings > Control Panel. Step 2 Double-click Administrative Tools. Step 3 Double-click Services. Step 4 Right-click SNMP Service. Step 5 Choose Properties. Step 6 Click the Security tab. Step 7 In Accepted community names field, click the Add button. Step 8 In the Community name field, enter the name. Step 9 Click the Add button. Step 10 Choose the Accept SNMP packets from these hosts option to allow only specific NMS hosts to query the SNMP extension agent. Step 11 Click the Add button. Step 12 Enter the IP address for the hosts that are allowed to query the SNMP extension agent. Step 13 Click the Add button. Related Topics •Setting the SNMP Trap Receiver •Starting the Cisco CallManager SNMP Extension Agent •Stopping the Cisco CallManager SNMP Extension Agent Setting the SNMP Trap Receiver This section describes how to set the SNMP trap receiver. Note Refer to the Microsoft Windows 2000 online help for SNMP configuration details. Procedure Step 1 Choose Start > Settings > Control Panel. Step 2 Double-click Administrative Tools. Step 3 Double-click Services. Step 4 Right-click SNMP Service. Step 5 Choose Properties. Step 6 Click the Traps tab. Step 7 In the Community name field, enter the community name to which this computer will send trap messages. Step 8 Click the Add to list button. Step 9 In the Trap destinations field, click the Add button. Step 10 In the Trap destinations field, enter the IP address or hostname of the trap destination. Step 11 Click the Add button. Repeat Steps 9 through 11 for each trap destination required. Step 12 Click the OK button. Related Topics •Setting the SNMP Agent Community Name •Starting the Cisco CallManager SNMP Extension Agent •Stopping the Cisco CallManager SNMP Extension Agent Starting the Cisco CallManager SNMP Extension Agent This section describes how to start the Cisco CallManager SNMP extension agent. Procedure Step 1 Choose Start > Settings > Control Panel. Step 2 Double-click Administrative Tools. Step 3 Double-click Services. Step 4 Right-click SNMP Service. Step 5 From the toolbar, choose Start Service. The SNMP Service starts, and the Cisco CallManager SNMP extension agent loads. Related Topics •Setting the SNMP Agent Community Name •Setting the SNMP Trap Receiver •Stopping the Cisco CallManager SNMP Extension Agent Stopping the Cisco CallManager SNMP Extension Agent This section describes how to stop the Cisco CallManager SNMP extension agent. Caution Stopping the SNMP service results in loss of data; the network management system no longer monitors the Cisco CallManager network. Do not stop the service except in an emergency. Procedure Step 1 Choose Start > Settings > Control Panel. Step 2 Double-click Administrative Tools. Step 3 Double-click Services. Step 4 Right-click SNMP Service. Step 5 From the toolbar, choose Stop Service. The SNMP Service stops, and the Cisco CallManager SNMP extension agent no longer functions. Related Topics •Setting the SNMP Agent Community Name •Setting the SNMP Trap Receiver •Starting the Cisco CallManager SNMP Extension Agent Understanding Cisco Real-Time Information Server Data Collector Cisco Real-Time Information Server (RIS) data collector runs on Microsoft Windows 2000 and has responsibility for sending the configured information from the Cisco CallManager database into the RIS database. Cisco CallManager sends all the dynamic information to the RIS database through the alarm interface. Starting the Cisco RIS Data Collector This section describes how to start the Cisco RIS data collector. Note The Cisco RIS data collector service should start automatically when the system boots. Start the Cisco RIS data collector service only if it does not start automatically. Procedure Step 1 Choose Start > Settings > Control Panel. Step 2 Double-click Administrative Tools. Step 3 Double-click Services. Step 4 Choose Cisco RIS DC Service. Step 5 From the toolbar, choose Start Service. The Cisco RIS data collector service starts, and the Cisco CallManager SNMP extension agent is enabled. Related Topics •Understanding Cisco Real-Time Information Server Data Collector •Stopping Cisco RIS Data Collector Stopping Cisco RIS Data Collector This section describes how to stop the Cisco RIS data collector. Caution Stopping the Cisco RIS data collector service results in loss of data; the Cisco SNMP extension agent no longer gets updates from the Cisco CallManager network. Do not stop the service except in an emergency. Procedure Step 1 Choose Start > Settings > Control Panel. Step 2 Double-click Administrative Tools. Step 3 Double-click Services. Step 4 Choose Cisco RIS DC Service. Step 5 From the toolbar, choose Stop Service. The SNMP RIS data collector service stops, and the Cisco CallManager SNMP extension agent no longer functions. Related Topics •Understanding Cisco Real-Time Information Server Data Collector •Stopping Cisco RIS Data Collector Updating the CISCO-CCM-MIB Information The CISCO-CCM-MIB contains both dynamic and configured (static) information related to a Cisco CallManager system. At startup, the Cisco RIS data collector service updates the RIS database with all the configured information from the Cisco CallManager database. It also updates the RIS static data when configuration data changes are made in the Cisco CallManager database. When the status of a device changes, Cisco CallManager sends all the dynamic information to the RIS database through the alarm interface. Updating the CISCO-CDP-MIB Information The Cisco RIS data collector interacts with the CDP driver, fetching and buffering CDP-related information.
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