Table Of Contents

A - B - C - D - E - F - G - H - I - J - L - M - N - O - P - Q - R - S - T - U - V -

index

A

adding

Cisco Catalyst 6000 FXS ports 5-10

Cisco Catalyst 6000 FXS ports to Cisco CallManager 5-15

Cisco VG200 gateways and ports 5-1

Cisco VG200 gateways to Cisco CallManager 5-7

CTI port/user combination 4-5

CTI ports 3-1

phone/user combination 4-5

phone/user combination to Cisco CallManager 4-9

phones 3-1

phones users 4-5

phones using TAPS 6-1

users 4-1

users to Cisco CallManager 4-4

applications server

problems with TAPS 7-9

attendant DN 5-4

auto-registration 6-1

auto signal adjustment

from IP network 5-11

into IP network 5-11

B

BAT

accessing online help 1-3

browser requirements 1-2

default location of log files 7-1

error messages 7-3

installing 2-1

log files 7-1

online help 1-3

overview 1-1

services stopped during installation 2-1

specifications 1-1

starting 1-3

stopping 1-4

troubleshooting 7-1, 7-3

uninstalling 2-3

using 1-2

version 1-3

viewing log files 7-2

BAT.xls

phone and user combinations 4-6

BAT.xlt

creating Cisco Catalyst 6000 FXS ports 5-14

creating CSV file for phone/user combination 4-6

creating users file in Microsoft Excel 4-2

browser requirements 1-2

button template 3-4

C

call forward

creating gateway directory number template 5-20

call forward settings

creating phone template 3-6

calling search space

creating Cisco VG200 template 5-3

creating gateway directory number template 5-20

creating phone template 3-4

CallManager

adding phones 3-12

call pickup group

creating gateway directory number template 5-20

call restart timer 5-12

call waiting

creating phone template 3-5

Cisco CallManager

adding Cisco VG200 gateways 5-7

adding phone/user combination 4-9

adding phones to 3-12

adding users to 4-4

Cisco Catalyst 6000 FXS ports 5-15

default password 4-1

Cisco Catalyst 6000 FXS ports

adding or updating ports 5-10

adding to Cisco CallManager 5-15

creating CSV file 5-13

deleting 5-18

updating 5-16

Cisco VG200

adding gateways 5-1

adding ports 5-1

creating a template 5-2

creating CSV file 5-5

deleting gateways 5-8

updating endpoint identifiers 5-5

combinations

phones users 4-5

configureTAPS 6-9

configuring TAPS 6-6, 6-9

creating

Cisco VG200 template 5-2

CSV file for Cisco Catalyst 6000 FXS ports 5-13

CSV file for Cisco VG200 5-5

CSV file for phones 3-8

CSV file for users 4-2

CSV text file for users 4-4

template for Cisco Catalyst 6000 FXS ports 5-11

template for gateway directory number 5-19

template for phone 3-2

CSV

creating for Cisco Catalyst 6000 FXS ports 5-13

creating for Cisco VG200 gateways 5-5

creating for CTI ports 3-8

creating for phone/user combination 4-6

creating for phones 3-8

creating for users 4-2

creating phone file in Microsoft Excel 3-8

creating text-based file for phone/user combination 4-8

required location for saving files 4-4

string format for phones 3-9

string format for users 4-3

string formats for phone/user combinations 4-7

text file 3-11

text file for phones 3-11

text file for users 4-4

users files 4-2

CTI ports

adding 3-1

adding CTI port/user combination 4-5

associating new port to existing user 3-8

creating CSV file for 3-8

D

deleting

Cisco Catalyst 6000 FXS ports 5-18

Cisco VG200 gateway 5-8

phones 3-17

device pool

creating Cisco VG200 template 5-3

creating phone template 3-4

directory number

creating gateway template 5-19

securing from TAPS 6-9

directory number settings 3-5

directory URL 3-4

disable ring on this line 3-7

downloading

phone configuration using TAPS 6-8

dummy MAC address 3-9

generating list of phones using a 3-13

E

endpoint identifiers

updating 5-5

error messages

BAT 7-3

TAPS 7-6

expected digits 5-4

creating Cisco Catalyst 6000 FXS ports template 5-11

external phone number mask 3-7

creating gateway directory number template 5-20

F

files

CSV must be saved to this location 4-4

G

gateway

adding Cisco VG200 to Cisco CallManager 5-7

creating a template for Cisco VG200 5-2

creating directory number template 5-19

deleting Cisco Catalyst 6000 FXS ports 5-18

updating Cisco Catalyst 6000 FXS ports 5-16

gateways

adding Cisco VG200 5-1

deleting Cisco VG200 5-8

H

halting

TAPS 6-10

help 1-3

hookflash timer 5-12

I

information URL 3-4

install

TAPS 6-3

installing

BAT 2-1

TAPS 6-3

TAPS prerequisites 6-3

J

Java

TAPS exceptions 7-6

java

TAPS exceptions 7-6

L

line

adding to existing phone template 3-7

updating 3-16

load information 3-4

location

creating Cisco VG200 template 5-4

creating phone template 3-4

log files 7-1

BAT 7-1

explanation of file naming convention 7-2

viewing 7-2

logon

change for TAPS 6-6

M

messages 3-4

MGCP member information 5-3

module in slot 5-3

N

num digits 5-4

creating Cisco Catalyst 6000 FXS ports template 5-11

O

offhook validation timer 5-12

onhook validation timer 5-12

online help 1-3

overview

BAT 1-1

TAPS 6-1

P

partition 3-5

password

default Cisco CallManager 4-1

phone

adding lines to existing template 3-7

adding phone/user combination to Cisco CallManager 4-9

adding template for phone/user combinations 4-5

adding to Cisco CallManager 3-12

creating a template 3-2

creating CSV file 3-8

deleting 3-17

entering settings for 3-3

generate a list of, using dummy MAC addresses 3-13

string format in CSV file 3-9

updating 3-15

using dummy MAC address 3-9

phones

adding to Cisco CallManager 3-12

CSV 3-8

CSV text file 3-11

replacing using TAPS 6-1

TAPS 6-1

updating 3-15

pickup settings 3-6

creating gateway directory number template 5-20

port

direction 5-11

level 5-11

type 5-3

port direction 5-4

ports

adding Cisco Catalyst 6000 FXS 5-10, 5-15

adding Cisco VG200 5-1

adding Cisco VG200 to Cisco CallManager 5-7

adding CTI 3-1

creating Cisco Catalyst 6000 FXS template 5-11

deleting Cisco Catalyst 6000 FXS 5-18

updating Cisco Catalyst 6000 FXS 5-16

prefix DN

creating Cisco Catalyst 6000 FXS ports template 5-11

creating Cisco VG200 template 5-4

Q

query

updating lines 3-16

updating phones 3-15

R

repository manager 6-4

S

secureTAPS 6-9

securing directory numbers from TAPS 6-9

services 3-4

settings 3-3

SMDI port number 5-12

specifications 1-1

starting

BAT 1-3

TAPS 6-7

stopping

TAPS 6-10

stopping BAT 1-4

string formats

phone/user combinations 4-7

phones 3-9

user 4-3

T

TAPS

auto-registration must be enabled 6-1

change logon 6-6

configuring 6-6, 6-9

configuring phones 6-1

error messages 7-6

halting 6-10

installing 6-3

instructions for end-users 6-8

java exceptions 7-6

Java TAPS exceptions 7-6

launching TAPS 6-5

overview 6-1

problems on the applications server 7-9

replacing phones 6-1

securing directory numbers 6-9

starting 6-7

stopping 6-10

troubleshooting 7-6

uninstalling 6-5

taps.aef 6-4

template

creating Cisco Catalyst 6000 FXS ports 5-11

creating Cisco VG200 5-2

creating gateway directory number 5-19

creating phone 3-2

troubleshooting

already bound exception 7-7

BAT 7-1, 7-3

class not found 7-8

couldn't create user object. Check if DC Directory is running 7-6

data files (CSV) format do not match phone template/sample file 7-4

errors occur when using the dummy MAC address option 7-4

failure details show on log file 7-3

load information cannot be set for CTI ports 7-5

preprocess exception 7-10

provider exception 7-10

route partition for the call pickup group must be a member of the calling search space for that line 7-5

security exception 7-6

stop BAT does not work 7-3

TAPS 7-6

the call pickup group entered does not exist 7-4

the location entered does not exist 7-5

the manager entered does not exist 7-6

the page cannot be displayed 7-3

the User ID already exists 7-5

the workflow does not start properly 7-9

when the Cisco IP IVR/IP AA server starts, the JTAPI subsystem shows partial service or out of service 7-9

troubleshooting TAPS 7-6

U

uninstalling

BAT 2-3

TAPS 6-5

updating

Cisco Catalyst 6000 FXS ports 5-10, 5-16

endpoint identifiers 5-5

lines 3-16

phone configuration using TAPS 6-8

phones 3-15

uploading file to Cisco IP IVR/IP AA server 6-4

users

adding 4-1

adding phone/user combination 4-5

adding phone/user combination to Cisco CallManager 4-9

adding to Cisco CallManager 4-4

creating CSV file 4-2

creating text-based CSV file 4-4

string format in CSV file 4-3

TAPS 6-1

using

BAT 1-2

V

version 1-3

VIC in subunit 5-3

Viewing log files 7-2