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适用于联络中心的思科托管式协作解决方案
思科联络中心托管协作解决方案版本 10.0(1)
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发布日期
07-MAY-2014
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最新安全公告
06-May-2020
Security Advisory: Cisco Hosted Collaboration Mediation Fulfillment XML External Expansion Vulnerability
03-May-2020
Security Advisory: Cisco Hosted Collaboration Mediation Fulfillment Cross-Site Request Forgery Vulnerability
03-Oct-2018
Security Advisory: Cisco Hosted Collaboration Mediation Fulfillment Cross-Site Request Forgery Vulnerability
10-Mar-2017
Security Advisory: Apache Struts2 Jakarta Multipart Parser File Upload Code Execution Vulnerability Affecting Cisco Products
30-Jan-2017
Security Advisory: Multiple Vulnerabilities in OpenSSL Affecting Cisco Products: January and February 2017
23-Nov-2016
Security Advisory: Multiple Vulnerabilities in Network Time Protocol Daemon Affecting Cisco Products: November 2016
26-Oct-2016
Security Advisory: Cisco Hosted Collaboration Mediation Fulfillment Cross-Site Request Forgery Vulnerability
27-Sep-2016
Security Advisory: Multiple Vulnerabilities in OpenSSL Affecting Cisco Products: September 2016
31-Aug-2016
Security Advisory: Cisco Hosted Collaboration Mediation Fulfillment Directory Traversal File System Vulnerability
31-Aug-2016
Security Advisory: Cisco Hosted Collaboration Mediation Fulfillment Authenticated Directory Traversal Vulnerability
文档分类
产品手册和产品信息
参考
安全公告
安装和升级
版本和兼容性
维护和运行
资料
产品手册和产品信息
产品手册
Cisco Contact Center Enterprise 12.6 Data Sheet
09-Mar-2022
Cisco Contact Center Enterprise 11.6 Product Line Data sheet
25-Aug-2017
Cisco Hosted Collaboration Solution for Contact Center 11.5 Data Sheet
22-Aug-2019
Cisco Hosted Collaboration Solution for Contact Center 11.0 Data sheet
04-Jan-2016
Cisco Hosted Collaboration Solution for Contact Center 10.6 Data Sheet
25-Jun-2015
Cisco Hosted Collaboration Solution for Contact Center 10.0
11-Sep-2014
Cisco Hosted Collaboration Solution for Contact Center 9.2.1 Data Sheet
28-Jun-2013
Cisco Collaboration Flex Plan Contact Center Data Sheet
14-May-2021
Cisco Hosted Collaboration Solution for Contact Center Data Sheet
05-May-2022
生命周期终止和销售终止通知
English
End-of-Sale and End-of-Life Announcement for the Perpetual Licensing for Cisco Unified Contact Center Enterprise, Packaged Contact Center Enterprise, Customer Voice Protocol, and HCS for Contact Center - Replaced by Flex Contact Center
31-Jan-2022
End-of-Sale and End-of-Life Announcement for the Cisco FLEX Subscription v12.0 for Unified Contact Center Enterprise, Packaged Contact Center Enterprise, Customer Voice Protocol, and Hosted Collaboration Solution for Contact Center
04-Jun-2021
End-of-Sale and End-of-Life Announcement for the Cisco FLEX Subscription 11.x for Unified Contact Center Enterprise, Packaged Contact Center Enterprise, Customer Voice Protocol, and Hosted Collaboration Solution for Contact Center
04-Jun-2021
End-of-Sale and End-of-Life Announcement for the Cisco Unified Contact Center Enterprise, Cisco Packaged Contact Center Enterprise, Cisco Unified Intelligent Contact Management Enterprise, and Cisco HCS for Contact Center 12.0
25-Jan-2021
End-of-Sale and End-of-Life Announcement for the Cisco Unified Contact Center Enterprise, Cisco Packaged Contact Center Enterprise, Cisco Unified Intelligent Contact Management Enterprise, and Cisco HCS for Contact Center 11.6
12-Mar-2020
Cisco announces a change in product part numbers for the Cisco Subscription HCS for Contact Center
04-Oct-2019
End-of-Sale and End-of-Life Announcement for the Cisco ICMH and HCS Legacy Products
06-Dec-2017
End-of-Sale and End-of-Life Announcement for the Cisco Unified Intelligent Contact Management Hosted and Unified Contact Center Hosted
27-Jul-2015
French - Canadian
Annonce d’arrêt de commercialisation et de fin de vie de Perpetual Licensing for Cisco Unified Contact Center Enterprise, Packaged Contact Center Enterprise, Customer Voice Protocol, and HCS for Contact Center - Replaced by Flex Contact Center
31-Jan-2022
Annonce d’arrêt de commercialisation et de fin de vie de Cisco FLEX Subscription 11.x for Unified Contact Center Enterprise, Packaged Contact Center Enterprise, Customer Voice Protocol, and Hosted Collaboration Solution for Contact Center
25-Jan-2021
Annonce d’arrêt de commercialisation et de fin de vie de Cisco Unified Contact Center Enterprise, Cisco Packaged Contact Center Enterprise, Cisco Unified Intelligent Contact Management Enterprise, and Cisco HCS for Contact Center 11.6
20-Mar-2020
Annonce de modification des numéros de référence du Cisco Subscription HCS for Contact Center
04-Oct-2019
Annonce d’arrêt de commercialisation et de fin de vie de Cisco ICMH and HCS Legacy Products
06-Dec-2017
Annonce d’arrêt de commercialisation et de fin de vie Cisco Unified Intelligent Contact Management Hosted et Unified Contact Center Hosted
27-Jul-2015
安全公告
问题信息通告(Field Notice)
Field Notice: FN - 64075 - CTI Server Agent Real Time Statistics Missing on Supervisor Desktop, Inconsistent Agent_Team OpenRequests from Client
27-Jan-2016
安全公告、响应和通知
Cisco Hosted Collaboration Mediation Fulfillment XML External Expansion Vulnerability
06-May-2020
Cisco Hosted Collaboration Mediation Fulfillment Cross-Site Request Forgery Vulnerability
03-May-2020
Cisco Hosted Collaboration Mediation Fulfillment Cross-Site Request Forgery Vulnerability
03-Oct-2018
Apache Struts2 Jakarta Multipart Parser File Upload Code Execution Vulnerability Affecting Cisco Products
10-Mar-2017
Multiple Vulnerabilities in OpenSSL Affecting Cisco Products: January and February 2017
30-Jan-2017
Multiple Vulnerabilities in Network Time Protocol Daemon Affecting Cisco Products: November 2016
23-Nov-2016
Cisco Hosted Collaboration Mediation Fulfillment Cross-Site Request Forgery Vulnerability
26-Oct-2016
Multiple Vulnerabilities in OpenSSL Affecting Cisco Products: September 2016
27-Sep-2016
Cisco Hosted Collaboration Mediation Fulfillment Directory Traversal File System Vulnerability
31-Aug-2016
Cisco Hosted Collaboration Mediation Fulfillment Authenticated Directory Traversal Vulnerability
31-Aug-2016
Multiple Vulnerabilities in Network Time Protocol Daemon Affecting Cisco Products: June 2016
03-Jun-2016
Multiple Vulnerabilities in OpenSSL Affecting Cisco Products: May 2016
04-May-2016
Multiple Vulnerabilities in OpenSSL Affecting Cisco Products: March 2016
02-Mar-2016
Vulnerability in GNU glibc Affecting Cisco Products: February 2016
18-Feb-2016
Multiple Vulnerabilities in OpenSSL (December 2015) Affecting Cisco Products
04-Dec-2015
Multiple Vulnerabilities in OpenSSL (June 2015) Affecting Cisco Products
12-Jun-2015
Multiple Vulnerabilities in OpenSSL (January 2015) Affecting Cisco Products
10-Mar-2015
GNU glibc gethostbyname Function Buffer Overflow Vulnerability
28-Jan-2015
版本和兼容性
版本说明
思科联络中心托管协作解决方案版本 10.0(1)
Release Notes for Cisco Hosted Collaboration Solution for Contact Center Release 10.0(1)
08-May-2014
参考
许可信息
思科联络中心托管协作解决方案版本 10.0(1)
Open Source Used In Cisco Unified CCDM Release 10.0(1)
09-May-2014
(PDF - 1 MB)
技术参考
思科联络中心托管协作解决方案版本 10.0(1)
Security Guide for Cisco Unified Contact Center Domain Manager
07-May-2014
(PDF - 953 KB)
Web Services Reference for Cisco Unified Contact Center Domain Manager
07-May-2014
(PDF - 3 MB)
安装和升级
安装和升级指南
思科联络中心托管协作解决方案版本 10.0(1)
Installation and Configuration Guide for Cisco Unified Contact Center Domain Manager
07-May-2014
(PDF - 926 KB)
Installing and Configuring Cisco HCS for Contact Center 10.0(1)
09-May-2014
维护和运行
最终用户指南
思科联络中心托管协作解决方案版本 10.0(1)
Documentation Guide for Cisco Hosted Collaboration Solution for Contact Center 10.0(1)
13-May-2014
User Guide for Cisco Unified Contact Center Domain Manager
07-May-2014
(PDF - 1 MB)
维护和操作指南
思科联络中心托管协作解决方案版本 10.0(1)
Administration Guide for Cisco Unified Contact Center Domain Manager
07-May-2014
(PDF - 1 MB)
资料
白皮书
Cisco Customer Virtual Assistant White Paper
22-Mar-2020
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