Cisco Packaged Contact Center Enterprise 11.0(3)

Gegevensbladen

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• Cisco Contact Center Enterprise 12.6 Data Sheet 25-Aug-2021
• Cisco Packaged Contact Center Enterprise 11.5 Data Sheet 04-Mar-2019
• Cisco Contact Center Enterprise 11.6 Product Line Data sheet 25-Aug-2017
• Cisco Packaged Contact Center Enterprise 11.0 Data Sheet 11-Sep-2015

Meldingen voor End-of-Life en End-of-Sale

English

• End-of-Sale and End-of-Life Announcement for the Cisco FLEX Subscription v12.0 for Unified Contact Center Enterprise, Packaged Contact Center Enterprise, Customer Voice Protocol, and Hosted Collaboration Solution for Contact Center 04-Jun-2021
• End-of-Sale and End-of-Life Announcement for the Cisco FLEX Subscription 11.x for Unified Contact Center Enterprise, Packaged Contact Center Enterprise, Customer Voice Protocol, and Hosted Collaboration Solution for Contact Center 04-Jun-2021
• End-of-Sale and End-of-Life Announcement for the Cisco Unified Contact Center Enterprise, Cisco Packaged Contact Center Enterprise, Cisco Unified Intelligent Contact Management Enterprise, and Cisco HCS for Contact Center 11.6 12-Mar-2020
• End-of-Sale and End-of-Life Announcement for the Cisco Country-specific Unified Contact Center Enterprise, Packaged Contact Center Enterprise, and Cisco Voice Portal Offers 27-Jan-2020
• End-of-Sale and End-of-Life Announcement for the Cisco Unified Contact Center Enterprise, Cisco Packaged Contact Center Enterprise, and Cisco Unified Intelligent Contact Management Enterprise 10.5 05-Jan-2018
• End-of-Sale and End-of-Life Announcement for the Cisco Unified Contact Center Enterprise, Cisco Packaged Contact Center Enterprise, and Cisco Unified Intelligent Contact Management Enterprise 11.0 01-Aug-2018
• End-of-Sale and End-of-Life Announcement for the Cisco Unified Contact Center Enterprise, Cisco Packaged Contact Center Enterprise, and Cisco Unified Intelligent Contact Management Enterprise 10.0 31-May-2016
• End-of-Sale and End-of-Life Announcement for the Cisco Unified Contact Center Enterprise, Cisco Packaged Contact Center Enterprise, Cisco Unified Intelligent Contact Management Enterprise, and Hosted Editions 9.0 29-Sep-2014
• End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Software Subscription (UCSS) 16-Jul-2014

French - Canadian

• Annonce d’arrêt de commercialisation et de fin de vie de Cisco Unified Contact Center Enterprise, Cisco Packaged Contact Center Enterprise, Cisco Unified Intelligent Contact Management Enterprise, and Cisco HCS for Contact Center 11.6 20-Mar-2020
• Annonce d’arrêt de commercialisation et de fin de vie de Cisco Country-specific Unified Contact Center Enterprise, Packaged Contact Center Enterprise, and Cisco Voice Portal Offers 27-Jan-2020
• Annonce d’arrêt de commercialisation et de fin de vie de Cisco Unified Contact Center Enterprise, Cisco Packaged Contact Center Enterprise, and Cisco Unified Intelligent Contact Management Enterprise 10.5 05-Jan-2018
• Annonce d’arrêt de commercialisation et de fin de vie de Cisco Unified Contact Center Enterprise, Cisco Packaged Contact Center Enterprise, and Cisco Unified Intelligent Contact Management Enterprise 11.0 01-Aug-2018
• Annonce d’arrêt de commercialisation et de fin de vie de Cisco Unified Contact Center Enterprise, Cisco Packaged Contact Center Enterprise et Cisco Unified Intelligent Contact Management Enterprise 10.0 31-May-2016

Meldingen uit het veld

• Field Notice: FN - 64075 - CTI Server Agent Real Time Statistics Missing on Supervisor Desktop, Inconsistent Agent_Team OpenRequests from Client 27-Jan-2016

Security Advisories, antwoorden en kennisgevingen

• Cisco Finesse Open Redirect Vulnerability 25-May-2021
• Cisco Finesse Cross-Site Scripting Vulnerabilities 25-May-2021
• Multiple Vulnerabilities in Cisco Packaged Contact Center Enterprise 05-Sep-2018

Releaseopmerkingen

Cisco Packaged Contact Center Enterprise 11.0(3)

• Release Notes for Packaged Contact Center Enterprise, Release 11.0(3) 09-Feb-2018

Licentie-informatie

Cisco Packaged Contact Center Enterprise 11.0(3)

• Open Source Used In Cisco Unified Contact Center Enterprise 11.0(3) 11-Feb-2018 (PDF - 5 MB)

Configuratievoorbeelden en TechNotes

• Configuratie en probleemoplossing van CVP slimme licentie op PCCE 12.5 06-May-2021
• Configureer de identiteitsprovider voor Cisco Identity Services om de SSO in te schakelen 24-Apr-2020
• Contactcenter met Okta Identity Provider 07-Nov-2017
• FTP-server op PCCE configureren 22-Apr-2020
• Gadget en gebruikersinterface van derden in PCCE integreren 22-Apr-2020
• PCCE uitgaande optie configureren - Ringback uitschakelen bij overdracht naar Agent voor SIP 30-May-2017
• Pane voor uitvoering van PCCE-opdracht begrijpen 22-Apr-2020

Configuratiehandleidingen

• Port Utilization Guide for Cisco Unified Contact Center Solutions, Release 12.0(1) 12-Dec-2018

TechNotes voor probleemoplossing

• ADFS/IDs-probleemoplossing en gemeenschappelijke problemen 19-Sep-2016
• Lokale autorisatie van PCCE configureren 21-Apr-2020
• Packaged Contact Center Enterprise (PCCE) 11.5 implementatiefaciliteiten op scherm van VM-hosts 25-May-2017
• Probleemoplossing PCCE 12.0 SPOG-fouten bij bestandsoverdracht 27-May-2020
• Probleemoplossing bij CVP op SPOG dat uit sync blijkt 27-May-2020
• Probleemoplossing certificaat uitwisseling tussen CVP 12.5 en PCCE 12.0 21-Apr-2020
• Probleemoplossing met PCCE - Hoe u FQD van vinnen en CUIC kunt herstellen in Categoriepagina 20-Jan-2021
• Problemen oplossen PCCE kan niet worden aangesloten op SideA of SideB VMware ESXi host 08-May-2019
• Voer CA-ondertekende certificaten in een CCE-oplossing in 30-Aug-2021
• WISSELEN VAN zelfondertekende certificaten IN EEN PCCE-OPLOSSING 21-Apr-2020