Webex Workforce Optimization
피드백-
문서 카테고리
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데이터 시트 및 제품 정보
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릴리스 및 호환성
- 2021 Release Notes: Cisco Webex WFO for Deployments with New WFM (PDF - 100 KB)
- 2021 Release Notes: Cisco Webex WFO for Deployments with New WFM (PDF - 334 KB)
- Cisco Webex WFO Release Notes for Cloud Deployments (PDF - 168 KB)
릴리스 정보
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설계
- Cisco Webex WFO Cloud Design Guide (PDF - 2 MB)
설계 가이드
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설치 및 업그레이드
- Cisco Webex WFO Install-Design Guide with New WFM (PDF - 2 MB)
- Cisco Webex WFO Installation Guide for Hybrid Cloud Deployments (PDF - 2 MB)
- Cisco Webex WFO Installation Guide for Cloud Deployments (PDF - 1 MB)
설치 및 업그레이드 가이드
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유지 관리 및 운영
- Webex WFO User Guide with New WFM (PDF - 7 MB)
- Cisco Webex WFO-WFM API Reference Guide (PDF - 2 MB)
- Webex WFO Unified CCE Integration Guide with New WFM (PDF - 1 MB)
- Webex WFO Unified CCX Integration Guide with New WFM (PDF - 1 MB)
- Webex WFO and Webex Contact Center Integration Guide with New WFM (PDF - 1 MB)
- Webex WFO Integration Guide for Cisco Webex Contact Center (PDF - 1 MB)
- Cisco Webex WFO Data Import Export Reference Guide (PDF - 1 MB)
- Cisco Webex WFO API Reference Guide (PDF - 2 MB)
- Cisco Webex WFO User Guide (PDF - 10 MB)
- Cisco Webex WFO Getting Started Guide (PDF - 531 KB)
최종 사용자 가이드
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