This preface provides an overview of the Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for MS-DOS, references related publications, and explains how to obtain other documentation and technical assistance, if necessary.
These topics are covered in this section:
•Obtaining Technical Assistance
This publication is for the person responsible for installing, maintaining, and configuring a Cisco Aironet Wireless LAN Adapter (also referred to as an adapter or client adapter) on a computer using the MS-DOS operating system. The installer should be familiar with MS-DOS, computing devices and with network terms and concepts.
This publication describes the adapters, explains how to install the adapters and the associated drivers and software, and offers troubleshooting information.
Please read Chapters 2 and 3 before attempting to install or use the hardware and software described in this guide.
This guide is arranged as follows:
"Overview," provides you with a general introduction to the wireless LAN adapters, describes direct sequence radio technology, and the various adapter configurations you can use when operating the adapter in your infrastructure.
"Installing the Hardware,"describes the physical installation of the adapter and the standard antenna.
"Installing the Software," describes the installation and configuration of the various network drivers.
"Utilities," provides detailed procedures for using the utilities to perform link tests, site surveys, configuration, diagnostics, as well as loading new firmware versions.
"Error Messages and Trouble Shooting," provides detailed descriptions of the LED messages and error codes, as well as general procedures for correcting common problems.
"Technical Specifications," provides radio and physical specifications.
"Channels, Power Levels, Antenna Gains," provides channel identifiers and channel center frequencies for various area regulatory agencies.
"Declarations of Conformity and Regulatory Information," provides conformity information about the adapter.
This publication uses the following conventions to convey instructions and information:
•Commands and keywords are boldface.
•Variables are in italics.
•Notes, cautions, and warnings use the following conventions and symbols:
Note Means reader take note. Notes contain helpful suggestions or references to materials not contained in this manual.
Means reader be careful. In this situation, you might do something that could result in equipment damage or loss of data.
For more information about Cisco Aironet Wireless LAN Adapters and related products, refer to these publications:
•Quick Start Guide for Cisco Aironet Wireless LAN Client Adapters
•Release Notes for Cisco Aironet Wireless LAN Client Adapters
•Quick Start Guide: Cisco Aironet Access Points
•Cisco Aironet Access Point Hardware Installation Guide
•Cisco Aironet Access Point Software Configuration Guide
•Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Linux
•User's Guide and Technical Reference Manual Aironet Wireless LAN Adapter PC4500 and PC4800
The following sections provide sources for obtaining documentation from Cisco Systems.
World Wide Web
You can access the most current Cisco documentation on the World Wide Web at the following sites:
Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly and might be more current than printed documentation. The CD-ROM package is available as a single unit or as an annual subscription.
Cisco documentation is available in the following ways:
•Registered Cisco Direct Customers can order Cisco Product documentation from the Networking Products MarketPlace:
•Registered Cisco.com users can order the Documentation CD-ROM through the online Subscription Store:
•Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco corporate headquarters (California, USA) at 408-526-7208 or, in North America, by calling 800-553-NETS(6387).
If you are reading Cisco product documentation on the World Wide Web, you can submit technical comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco.
You can e-mail your comments to email@example.com.
To submit your comments by mail, use the response card behind the front cover of your document, or write to the following address:
Attn Document Resource Connection
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-9883
We appreciate your comments.
Obtaining Technical Assistance
Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools. For Cisco.com registered users, additional troubleshooting tools are available from the TAC website.
Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information and resources at anytime, from anywhere in the world. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.
Cisco.com provides a broad range of features and services to help customers and partners streamline business processes and improve productivity. Through Cisco.com, you can find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online technical support, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.
Customers and partners can self-register on Cisco.com to obtain additional personalized information and services. Registered users can order products, check on the status of an order, access technical support, and view benefits specific to their relationships with Cisco.
To access Cisco.com, go to the following website:
Technical Assistance Center
The Cisco TAC website is available to all customers who need technical assistance with a Cisco product or technology that is under warranty or covered by a maintenance contract.
Contacting TAC by Using the Cisco TAC Website
If you have a priority level 3 (P3) or priority level 4 (P4) problem, contact TAC by going to the TAC website:
P3 and P4 level problems are defined as follows:
•P3—Your network performance is degraded. Network functionality is noticeably impaired, but most business operations continue.
•P4—You need information or assistance on Cisco product capabilities, product installation, or basic product configuration.
In each of the above cases, use the Cisco TAC website to quickly find answers to your questions.
To register for Cisco.com, go to the following website:
If you cannot resolve your technical issue by using the TAC online resources, Cisco.com registered users can open a case online by using the TAC Case Open tool at the following website:
Contacting TAC by Telephone
If you have a priority level 1(P1) or priority level 2 (P2) problem, contact TAC by telephone and immediately open a case. To obtain a directory of toll-free numbers for your country, go to the following website:
P1 and P2 level problems are defined as follows:
•P1—Your production network is down, causing a critical impact to business operations if service is not restored quickly. No workaround is available.
•P2—Your production network is severely degraded, affecting significant aspects of your business operations. No workaround is available.