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Cisco Unity Express 8.6 Installation and Upgrade Guide

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The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.

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Book Title

Cisco Unity Express 8.6 Installation and Upgrade Guide

Chapter Title

Appendix B: Restoring Files

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Updated:
October 19, 2013

Chapter: Appendix B: Restoring Files


Appendix B: Restoring Files

Last Updated: October 5, 2011

After the backup files are created, you can restore them when needed. Restoring is done in offline mode. Active calls, IMAP, and VoiceView sessions are terminated, and no new calls are accepted (auto attendant calls are permitted). You should consider doing the restore when telephone subscribers are least likely to be on the telephone.

Use the show backup server command to locate the backup ID of the file to restore.

For more detailed information about restoring files, see Cisco Unity Express Voice-Mail and Auto-Attendant CLI Administrator Guide for 3.0 and Later Versions and the GUI online help.

SUMMARY STEPS

1. show backup server

2. offline

3. restore id backupid category {all | configuration | data}

4. reload

5. show backup history

DETAILED STEPS

 
Command or Action
Purpose

Step 1 

show backup server

Example:

se-10-0-0-0# show backup server

Lists the data and configuration backup files. Look at the backup ID field for the revision number of the file that you want to restore.

Step 2 

offline

Example:

se-10-0-0-0# offline

Enters offline mode. All active voice-mail calls are terminated.

Step 3 

restore id backupid category {all | configuration | historicaldata | data}

Example:

se-10-0-0-0(offline)# restore id 22 category all

se-10-0-0-0(offline)# restore id 8 category configuration

se-10-0-0-0(offline)# restore id 3 category data

Specifies the backup ID backupid value and the file type to be restored.

Step 4 

reload

Example:

se-10-0-0-0(offline)# reload

Resets the Cisco Unity Express module so that the restored values take effect.

Step 5 

show backup history

Example:

se-10-0-0-0# show backup history

Displays the backup and restore procedures and the success or failure of those attempts.

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