Deployment and Installation Guide for Cisco Jabber Softphone for VDI—Unicon eLux Release 12.6

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Book Title

Deployment and Installation Guide for Cisco Jabber Softphone for VDI—Unicon eLux Release 12.6

Chapter Title

Requirements

Results

Updated:
November 27, 2019

Chapter: Requirements

Requirements

Requirements


Important

Each of the components listed in the following table must meet the requirements. Use of unsupported components can result in a nonfunctional deployment.

Only the components, versions, and minimum hardware requirements listed in the table are supported.

Component

Requirements

Unicon eLux thin clients—Hardware

The minimum hardware requirements for thin clients are:

  • 1.6-GHz dual-core processor

  • 2-GB RAM

The following client hardware was tested with eLux RP 5.7.0:

  • HP T620 Dual Core / Quad Core

  • HP T630 Dual Core / Quad Core

  • HP T730

  • Cisco VXC 6215

  • Dell Wyse Z50D

Hosted virtual desktop OS (server-side)

  • Microsoft Windows 7 32 bit

  • Microsoft Windows 7 64 bit

  • Microsoft Windows 8 32 bit

  • Microsoft Windows 8 64 bit

  • Microsoft Windows 8.1 32 bit

  • Microsoft Windows 8.1 64 bit

  • Microsoft Windows 10 32 bit

  • Microsoft Windows 10 64 bit

Connection broker for the hosted virtual desktop

1

  • Citrix Virtual Apps and Desktops (formerly XenApp and XenDesktop) versions 6.x, 7.x–7 1811, and 7.15 LTSR—Published desktops only

  • VMware Horizon 6.0 (with View)—Published desktops only

  • VMware Horizon 6 versions 6.x–7.7—Published desktops only

Published Application is not supported with Cisco Jabber Softphone for VDI for Unicon eLux.

Citrix Workspace app or

VMware Horizon Client

2

(Installed on the thin client)

Unicon eLux 5.7 (eLuxRP-5.7.2000_AllPackages-1)

Unicon eLux contains the required Citrix and VMware versions.

The eLux package is available from Unicon eLux. For assistance locating the download, contact eLux support.

Cisco Unified Communications client on the hosted virtual desktop: Cisco Jabber for Windows.

Cisco Jabber for Windows 12.5 running on the hosted virtual desktop (HVD).

Cisco Jabber Softphone for VDI is compatible with all future 12.6(x) Cisco Jabber for Windows versions.

For complete information about virtual environment compatibility, see the Cisco Jabber documentation for your release.

Cisco Unified Communications Manager

  • Recommended CUCM Release 11.5(1)SU3 or later

  • Minimum CUCM Release 10.5

Cisco AnyConnect (Optional)

vpnsystem V4.5-1

Accessories

For a complete listing of supported audio and video accessories, see Unified Communications Endpoint and Client Accessories, at http://www.cisco.com/c/en/us/products/unified-communications/uc_endpoints_accessories.html.

Important 

Ensure that all Jabra devices are running the latest firmware. You can use Jabra Direct to update the firmware. For more information visit: http://www.jabra.com.

1

A connection broker is software that creates connections to hosted virtual desktops. A connection broker performs a number of tasks including the following:

  • Validating the username and providing a connection for the user.

  • Allowing the user to connect to a specific virtual desktop.

2

The Citrix Workspace app or VMware Horizon Client provides a user interface for the corresponding connection broker.

Considerations for Thin Clients

Unicon eLux thin clients must meet all system requirements. For more information, see Release Notes for Cisco Jabber Softphone for VDI—Unicon eLux for your release.

Unicon Scout Enterprise is the recommended deployment tool to deploy Cisco Jabber Softphone for VDI to Unicon eLux-based thin clients.


Important

Cisco does not support any management administrative method to deploy Cisco Jabber Softphone for VDI to Unicon eLux-based thin clients. Support for adding and enabling add-ons is provided by Unicon, using Unicon Scout Enterprise or other methods supported by Unicon.

Port Requirements

The following table lists the ports and port ranges used by Cisco Jabber Softphone for VDI.

Table 1. Port Usage

Port

Description

69 and Ephemeral

UDP Outbound traffic for TFTP

Note 

An ephemeral port is a short-lived transport protocol port for IP communications. IP software can allocate ephemeral ports automatically from a predefined range. The following protocols can use an ephemeral port assignment for the client end of a communication, to a well-known port on a server.

  • Stream Control Transmission Protocol (SCTP)

  • Transmission Control Protocol (TCP)

  • User Datagram Protocol (UDP)

A well-known port is a port reserved by the Internet Corporation for Assigned Names and Numbers (ICANN) for assignment for specific applications.

5060

TCP (default) or UDP Outbound traffic for Session Initiation Protocol (SIP) call signaling

5061

TCP Outbound traffic for Secure SIP call signaling

6970

TCP Outbound traffic for HTTP

16384–32767

UDP Inbound and outbound traffic for RTP (audio and video streams)

You can configure the Cisco Unified Communications Manager to reduce this port range. Change the Start/Stop Media Port setting in the SIP Profile, which is associated with the CSF device.

Supported Codecs

Table 2. Supported Audio and Video Codecs

Audio Codec

Video Codec

G.722

H.264/AVC

G.722.1 (24 and 32k)

G.722.1 is supported on Cisco Unified Communications Manager 8.6.1 or later.

G.711 A-law

G.711 u-law

G.729a

Opus

Opus is supported on Cisco Unified Communications Manager 11.0 or later.

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