Installation and Deployment

Deployment and Installation Workflow


Important

The Cisco Jabber for Windows version must match your Cisco Jabber Softphone for VDI version. The Cisco JVDI Agent and Cisco JVDI Client versions must be the same.

You must install both Cisco JVDI Agent and Cisco JVDI Client; otherwise, the softphone fails to register.

We recommend that you read the Release Notes for Cisco Jabber Softphone for VDI—Unicon eLux for your release. Review the requirements to confirm that all required hardware and software meet them. Failure to meet all requirements can result in a nonfunctional deployment.

Procedure

Step 1

Follow the instructions to deploy Cisco Jabber for Windows, up to the installation of the Jabber client.

See On-Premises Deployment for Cisco Jabber for your release.

For hybrid deployments, see Cloud and Hybrid Deployments for Cisco Jabber for your release.

Jabber deployment guides are available from: https://www.cisco.com/c/en/us/support/unified-communications/jabber-windows/products-installation-guides-list.html.

Step 2

Create and set up the hosted virtual desktops in the data center.

Ensure that the hosted virtual desktops (HVD) are ready for you to install Cisco Jabber Softphone for VDI.

Step 3

Set up and configure the thin clients. Documentation for Unicon eLux thin clients is available from the individual hardware vendors. Documentation for Unicon eLux is available from www.unicon-software.com/udocs.

Step 4

Configure the network. See Port Requirements.

Step 5

Install the Cisco Jabber Softphone for VDI components on the thin clients and the hosted virtual desktop. See Install the Components Workflow.

Use the Elias tool to create an image that contains Cisco JVDI Client. Deploy the image to the thin clients. For more information about how to create an image or how to update the thin client, see the Elias documentation available from the Unicon website.

After you install Cisco JVDI Agent and other required software on the HVD, you can clone the HVD.

Set up the Hosted Virtual Desktops Workflow

Procedure

Step 1

Log in to the Microsoft Windows HVD as the new user, with administration rights.
Step 2

Join the HVD to the corporate domain.

You must have domain administration rights.
Step 3

Set up Citrix or VMware access to the HVDs.

Important 
Configure VMware to use PCoIP.
Step 4

Install Cisco JVDI Agent on the HVD.

Step 5

Install Cisco Jabber on the HVD.

See the installation guide for your release: http://www.cisco.com/c/en/us/support/unified-communications/jabber-windows/products-installation-guides-list.html
Step 6

Clone the HVD image.

For best practices for cloning Microsoft Windows HVD images, consult the documentation for your Citrix or VMware product.

Install the Components Workflow


Important

The Cisco Jabber for Windows version must match your Cisco Jabber Softphone for VDI version. The Cisco JVDI Agent and Cisco JVDI Client versions must be the same.

Procedure

Step 1

Download the Cisco JVDI Client
Step 2

Download the Cisco JVDI Agent
Step 3

(Optional) Download Cisco AnyConnect

Perform this step only if users require VPN connectivity.
Step 4

Have all users log out of the hosted virtual desktops.
Step 5

On the thin client, install the Cisco JVDI Client. If users require VPN connectivity, deploy Cisco AnyConnect at the same time.

Step 6

On the HVD, uninstall any previously installed version of Cisco VXME Agent or Cisco JVDI Agent.

Step 7

On the HVD, uninstall any previously installed Cisco Unified Communications clients such as Cisco Jabber.

Step 8

On the HVD, install Cisco JVDI Agent.

Double-click the MSI file and follow the installation wizard steps.
Step 9

On the HVD, install Cisco Jabber for Windows.

Double-click CiscoJabberSetup.msi and follow the installation wizard steps. For detailed information about how to install Jabber for Windows, see On-Premises Deployment for Cisco Jabber for your release.

For hybrid deployments, see Cloud and Hybrid Deployments for Cisco Jabber for your release.

Jabber deployment guides are available from: https://www.cisco.com/c/en/us/support/unified-communications/jabber-windows/products-installation-guides-list.html.

Download the Cisco JVDI Client

Procedure

Step 1

Visit the following URL:

http://www.cisco.com/cisco/software/navigator.html
Step 2

Go to Products > Unified Communications > Unified Communications Applications > Messaging > Cisco Jabber Softphone for VDI for Unicon eLux.

Step 3

From the list, choose the file for your release.
Step 4

Click Download or Add to cart and follow the prompts.

Download the Cisco JVDI Agent

Install Cisco JVDI Agent on the hosted virtual desktops (HVD), before you install Cisco Jabber for Windows.

Procedure

Step 1

Visit the following URL:

http://www.cisco.com/cisco/software/navigator.html
Step 2

Go to Products > Unified Communications > Unified Communications Applications > Messaging > Cisco Jabber Softphone for VDI for Unicon eLux.

Step 3

From the list, choose the file for your release.
Step 4

Click Download or Add to cart and follow the prompts.

Download Cisco AnyConnect

The supported vpnsystem package is available from Unicon.

Procedure

Step 1

Visit the Unicon web site: http://www.myelux.com.

Step 2

Locate and download the package.