Bug Severity Levels
Known defects, or bugs, have a severity level that indicates the priority of the defect. These release notes include the following bug types:
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All severity level 1 or 2 bugs
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Significant severity level 3 bugs
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All customer-found bugs except severity level 6 enhancement requests
Severity Level |
Description |
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1 Catastrophic |
Reasonably common circumstances cause the entire system to fail, or a major subsystem to stop working, or disrupts other devices on the network. No workarounds exist. |
2 Severe |
Important functions are unusable and workarounds don’t exist. Other functions and the rest of the network is operating normally. |
3 Moderate |
Failures occur in unusual circumstances, or minor features don’t work at all, or failures have low-impact workarounds. This severity is the highest level for documentation bugs. |
4 Minor |
Failures occur under unusual circumstances, but operation essentially recovers without intervention. Users don’t need to install any workarounds and performance impact is tolerable. |
5 Cosmetic |
Defects don’t cause any detrimental effect on system functionality. |
6 Enhancement |
Requests for new functionality or feature improvements. |