VM Expressway Activation Process

VM Expressway Activation Process

After you install the Cisco Expressway VM, you can use this procedure to activate your Cisco Expressway software. Ifyou're using the service setup wizard, you can ignore this topic. The wizard guides you through completing this configuration.

Procedure

Step 1

You will have received your Product Authorization Keys (PAKs) via email. The Expressway software can be downloaded from https://software.cisco.com/download/navigator.html.

Step 2

After the VM software is installed, retrieve the 8 character serial number from the Option keys page (Maintenance > Option keys) or from the bottom right-hand corner of the web interface.

Figure 1. Retrieve Serial Number
Step 3

Register your software and feature PAKs at the customer licensing portal to retrieve Option keys:

  1. Go to www.cisco.com/go/license and sign in.

  2. If necessary, click Continue to Product License Registration.

  3. Follow the onscreen instructions to register your software PAK (with a part number prefix of LIC-SW-EXP or LIC-SW-VMVCS) using the product serial number obtained in the previous step.

  4. Continue to register any applicable feature PAK.

You will shortly receive an email containing option keys.
Step 4

Enter your Option keys on the Option keys page (Maintenance > Option keys) on the Expressway web interface.

Step 5

Restart the Expressway (Maintenance > Restart options).

Only one restart is required after the option keys have been entered.