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These release notes describe new features and changes for Release 11.0(1) of Packaged Contact Center Enterprise and its solution components.
For Release 11.0, we are introducing release note compilations for each of the contact center solutions. The compilations contain all of the release notes for one solution type and the components that you can use with that contact center. Follow these links to find the release note compilations:
Release Notes for Cisco Packaged Contact Center Enterprise Solution Release 11.0(1) at http://www.cisco.com/c/en/us/support/customer-collaboration/packaged-contact-center-enterprise/products-release-notes-list.html
Release Notes for Cisco Unified Contact Center Enterprise Solution Release 11.0(1) at http://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-enterprise/products-release-notes-list.html
Release Notes for Cisco Unified Contact Center Express Solution Release 11.0(1) at http://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-express/products-release-notes-list.html
Release Notes for Cisco Hosted Collaboration Solution for Contact Center Release 11.0(1) at http://www.cisco.com/c/en/us/support/unified-communications/hosted-collaboration-solution-contact-center/products-release-notes-list.html.
Addressing security issues in Cisco products is the responsibility of the Cisco Product Security Incident Response Team (PSIRT). The Cisco PSIRT is a dedicated, global team that manages the receipt, investigation, and public reporting of security vulnerability information that relates to Cisco products and networks.
For information on existing security issues, see Cisco Security Advisories, Responses, and Alerts at http://tools.cisco.com/security/center/publicationListing.x