Permalinks in Cisco Unified Intelligence Center are permanent hyperlinks that are generated by default for a dashboard when you create one. These hyperlinks enable casual users of contact center information access without the need to log in or navigate within Intelligence Center. Permalinks may also be used to embed contact center reports in other dashboards.
Unified Intelligence Center supports the following types of permalinks for reports:
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For Live Data reports, you will only have the Html permalink. Html permalink for Live Data reports always require authentication. |
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Dashboard permalinks are available only in Html format. |
The permalink to a dashboard is created when you create the dashboard. To retrieve the permalink for a dashboard, follow these steps:
Permalinks in Cisco Unified Intelligence Center are permanent hyperlinks that are generated when you create a view for the report.
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For Live Data reports, you will only have the Html permalink. Html permalink for Live Data reports always require authentication. |
Step 1 | Click the Reports drawer in the left pane. | ||||
Step 2 | Navigate to a particular report. | ||||
Step 3 | Right-click the report, and select Edit Views. | ||||
Step 4 | Select a view, and click Links. | ||||
Step 5 |
Select the Enable Unauthenticated Access check box if you want the permalink to be accessible without authentication. (To force permalink users to log in, do not select the check box.)
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Step 6 | Copy the hyperlink that you want and paste it in the desired browser. |