The Cisco Hosted Collaboration Solution (HCS) enables service providers to offer managed and hosted Unified Communications (UC) and collaboration services to multiple autonomous business customers by hosting UC applications. Using this solution, service providers can manage and deploy new highly reliable and scalable collaboration services to small- or medium-sized businesses and enterprises. This capability allows a service provider to offer differentiated services.
The following sections detail the various deployment models, bandwidth requirements and limitations if any for HCS.
The HCS deployment of Unified CCX is combination of HCS-Unified CM deployment and HCS-Unified CCX deployment. Thus, the bandwidth and security considerations are a combination of both these types of deployments. These are as per the values tabulated in the Bandwidth, Latency, and QoS Considerations section of this guide, see Bandwidth, Latency, and QoS Considerations. Thus for example, the total bandwidth that need to be provisioned is sum of bandwidth that need to be provisioned for Unified CM/IP Telephony and Unified CCX.