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This chapter describes the utility functions that are available on the operating system: pinging another system and setting up remote support.
Use the Ping Utility window to ping another server in the network.
From the Remote Access Configuration window, you can set up a remote account that Cisco support personnel can use to access the system for a specified time.
To set up remote support, follow this procedure:
Step 1 | From the Cisco Unified Communications Operating System Administration window, navigate to The . Remote Access Configuration window appears. | ||||||||||
Step 2 | Enter an account
name for the remote account in the
Account
Name field.
The account name must comprise at least six-characters that are all lowercase, alphabetic characters.
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Step 3 | Enter the
account duration, in days, in the
Account
Duration field.
The default account duration specifies 30 days. | ||||||||||
Step 4 | Click
Save.
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Step 5 | To access the system by using the generated pass phrase, contact your Cisco personnel. | ||||||||||
Step 6 | To delete the remote access support account, click Delete. |