Chat is down due to temporary outages
If a component fails, the Chat and Email Control gadget displays the following error message:
Chat is down due to temporary outages.
What to do?
If the chat window is not dimmed, you can continue with the active chat sessions. If the chat window is dimmed, or you are ready to end a chat session, click End to close the chat session.
If the error is displayed when you are performing an action on the Chat and Email Control gadget, retry after some time to check whether the system has recovered.