Design Guide for Cisco Unified Contact Center Enterprise
Design Guide for Cisco Unified Contact Center Enterprise presents a
solution-level perspective on designing your contact center enterprise
solution. With a main focus on the Unified Contact Center Enterprise Reference
Designs, this guide combines design information from Unified CCE, Unified CVP,
Unified Intelligence Center, and several other products.
Release Notes for Unified Contact Center Enterprise
describes the system requirements, new features, changed information,
documentation updates, and open caveats for Cisco VVB. Users should read the
latest release notes before initially installing or upgrading their Cisco VVB
explains how to install and upgrade Cisco VVB. It is prepared for partners and
service providers who will be deploying Cisco VVB, who are familiar with Cisco
contact center applications, and are experienced regarding the deployment and
management of virtual machines.
Guide for Cisco Virtualized Voice Browser
outlays the guidelines for migrating Cisco IOS Based Voice Browser to Cisco
Virtualized Voice Browser (Cisco VVB) in a Contact Center deployment. Review
all the installation instructions carefully before you install Cisco VVB.