Unified CCX Upgrade and Roll Back
For Upgrade and Rollback instructions, see Cisco Unified Contact Center Express Installation and Upgrade Guide available here:
You can use the Install/Upgrade option to upgrade the Unified CCX software and install Unified CCX COP patch files.
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For more information regarding the supported versions of Unified CCX and Unified CM, see Cisco Unified Contact Center Express (Unified CCX) Compatibility Matrix. |
![]() Caution |
When you upgrade from an earlier version of Unified CCX to the latest version the system restarts as part of the upgrade process. Therefore, you may want to perform the upgrade during maintenance window to avoid service interruptions. |
For Upgrade and Rollback instructions, see Cisco Unified Contact Center Express Installation and Upgrade Guide available here:
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The Unified CCX. menu option is not applicable for |
You can upload a text file that contains a customized logon message that appears in Cisco Unified Communications Operating System Administration, Disaster Recovery System, and the command-line interface.
To upload a customized logon message, follow this procedure:
Step 1 |
From the Cisco Unified Communications Operating System Administration window, navigate to . |
Step 2 |
To choose the text file that you want to upload, click Browse. |
Step 3 |
Click Upload File. You cannot upload a file that is larger than 10kB. |
Step 4 |
To revert to the default log-on message, click Delete. |