Important Considerations Before Installation
Customer Collaboration Platform is installed as an appliance using the Cisco Unified Operating System (Unified OS). The operating system and the Customer Collaboration Platform application are installed together. The installation process is similar to that of the other Unified OS products such as Cisco Unified Communications Manager and Cisco Unified Intelligence Center.
Customer Collaboration Platform operates on the VMware Virtual Machine (VM) on hardware that is running a VMware Host Server. Customer Collaboration Platform currently supports installation of only a single node (as opposed to a High Availability setup with two nodes).
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Customer Collaboration Platform does not support the changing of hostname or IP address on any server once they have been set. By default, access to Customer Collaboration Platform administration user interface is restricted. The administrator can provide access by adding the client's IP address to the allowed list, and deny access by removing the client's IP address from the allowed list. For more information, see Control Customer Collaboration Platform Application Access. This section provides the CLI commands to manage the IP addresses in the allowed list. |