See the publications that are specific to your language and firmware release. Navigate from the following Uniform Resource Locator (URL):

https://www.cisco.com/c/en/us/support/collaboration-endpoints/ip-dect-6800-series-multiplatform-firmware/tsd-products-support-series-home.html

You can register a handset when a base station is in the Handset Extension by Username (HEBU) mode. In a dualcell or a multicell system, you can register up to 20 handsets simultaneously with a base station in this mode.

You can't enable the promiscuous mode and the HEBU mode in the base station simultaneously. The first mode that is enabled is available.

When you power on a handset, you receive the Login screen to enter the username and password. If you enter the correct username and password, the handset registers to the base station. If you fail to enter the correct username and password in the three attempts or a timeout occurs, the handset deregisters from the base station. You can restart the handset and enter the correct username and password, or contact your administrator.

You can enable the HEBU mode in the Management web page or in the configuration file (.xml).

You can configure the HEBU username and password in the Terminal web page or in the configuration file (.xml).

Where to Find More Information

Cisco IP DECT 6800 Series Administration Guide

Cisco IP DECT 6800 Series User Guide

XML Reference Guide for Cisco IP DECT 6800 Series

You can share a SIP line between multiple handsets and perform internal dialing (Intercom) with the handsets. You set up a call group for a registered SIP extension and associate handsets to the call groups.

You can enable the Intercom feature to the handsets in the group. The Intercom menu in the handset provides the list of handsets in the group to make new calls, calls within the group, transfer calls to the handsets within the group, and three-way conference calls.

You can create up to 32 local call groups for 210 Multi-Cell Base Station and 10 local call groups for 110 Single-Cell Base Station. You create the local call groups with the base station's Local Call Groups web page or in the configuration file (.xml). You can associate the extension to the call groups and enable the intercom feature for the handsets in the Terminal web page or in the configuration file (.xml).

This feature is available for 110 Single-Cell Base Station and 210 Multi-Cell Base Station.

Where to Find More Information

Cisco IP DECT 6800 Series Administration Guide

Cisco IP DECT 6800 Series User Guide

XML Reference Guide for Cisco IP DECT 6800 Series

You can add a caller identification (ID) in the base station to match the incoming number with the contact list. If the caller ID matches with the contact, the contact name, number, or other descriptive text displays on the handset screen. This information is also saved in the Recents list.

A caller ID contains a series of digit sequences, which are separated by the | character. The caller ID string can be up to 64 characters. A maximum of three substitutions are allowed for each caller ID sequence.

You can add or edit caller ID in the base station's Dial Plans web page or in the configuration file (.xml). You can add up to ten caller IDs. After you add or edit the caller ID, you can set the caller ID index for the handsets that are registered with the base station.

Where to Find More Information

Cisco IP DECT 6800 Series Administration Guide

XML Reference Guide for Cisco IP DECT 6800 Series

You can reset the language or display texts, such as, softkeys labels, menu entries, and dialog texts for a handset with the base station. Use the Language and Text elements in the language file (.xml) to define these settings. Configure this file for each handset in the base station’s Firmware Update web page to update the handsets.

The update status or error messages are available in the Syslog or the Extensions web pages.

The handset displays the language pack version on the Status screen after the successful update. The new texts display on the various screens in the handset.

You can disable the custom language with the handset keys or remove the custom language with the base station's Firmware Update web page. When you disable or remove the custom language, the handset uses the default language.

If the base station detects an error in the language file, the updates will not be made to the handset. In this situation, the handset will keep using the current language.

Where to Find More Information

Cisco IP DECT 6800 Series Administration Guide

Cisco IP DECT 6800 Series User Guide

XML Reference Guide for Cisco IP DECT 6800 Series

When you make an emergency call, the call location information should be sent to the Public Safety Answering Point (PSAP). The base station uses the HTTP Enabled Location Delivery (HELD) server that you define to get the location information from the Location Information Server. You can define the primary HELD server, secondary HELD server, and the HELD server company account ID in the base station to get the location information. The base station can also get the information when the handset reboots, restarts due to IP address change, or a timeout occurs. The handset has a retry timeout of 120 seconds to receive the valid location information from the server.

You can define the HELD server in the Management web page or configuration file (.xml) in the base station.

Where to Find More Information

Cisco IP DECT 6800 Series Administration Guide

XML Reference Guide for Cisco IP DECT 6800 Series

This feature has no user impact.

Where to Find More Information

Cisco IP DECT 6800 Series Administration Guide

XML Reference Guide for Cisco IP DECT 6800 Series

You can upload the problem report from a base station to the Problem Report Tool (PRT) server. The report is compressed to a tar.gz file before it uploads to the server. The status of the report upload is available on the Syslog web page.

Your handset can request the base station to upload the report to the server. An action URL with the base station IP address can also upload the report to the server.

You can configure the PRT server in a base station with the Management web page or in a configuration file (.xml). In a multicell system, you must configure the PRT server for each base station in the system. If you define an invalid server, the report doesn't generate and it saves a message in the system logs.

For more information to configure the server, see Configure the Problem Report Tool Server in Cisco IP DECT 6800 Series Administration Guide. For more information about the XML parameters, see XML Reference Guide for Cisco IP DECT 6800 Series.