The speed dial feature enables you to set up a personal phone book on the Assistant Console. You can place calls and perform other call-handling tasks using speed dial numbers.
To open the speed dial menu and view a list of available commands, right-click on the Speed Dials panel or choose from the menu bar.
If some speed dial commands are dimmed, try selecting a speed dial listing before opening the menu.
Use the speed dial menu to create and modify speed dial groups, place a call, specify a transfer target, and add conference participants to a call.
To access speed dial numbers quickly, consider organizing entries into speed dial groups. For example, you can create a personal group for yourself and a group for each of your managers.
When you add new speed dial listings, the listings appear in the order that you created them. To sort all the items in a speed dial list, click on a column header (Name, Telephone Number, or Notes). Lists are sorted alphabetically or numerically, depending on the header you choose. Click the header again to toggle between ascending and descending order.
You can make calls using your speed dial listings in one of these ways:
Drag the speed dial entry to either your line or your manager’s line.
Make a call on your line or your manager’s line by highlighting the line and double-clicking on the speed dial entry.
Drag the speed dial entry to the dial button on your call-control panel and click OK.
Here are some quick ways to use your speed dial listings (without opening the speed dial menu):
To perform a blind transfer to a person in your speed dial list, drag an active call to the person’s speed dial listing.
To add a new speed dial listing, drag and drop a listing from the Directory panel to the Speed Dial panel.
Th sample speed dial group and example speed dial listing are inactive. They are included to demonstrate how speed dial information appears on the console. You can delete the samples at your convenience.