The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
Cisco only supports virtualized deployments of Cisco Prime Collaboration Deployment. Cisco Prime Collaboration Deployment is deployed using an OVA that contains the pre-installed Cisco Prime Collaboration Deployment application. This OVA is obtained with a licensed copy of Cisco Unified Communications Manager Release 10.5(1) software. For information about how to extract and deploy the PCD_VAPP.OVA file, see topics relating to the installation of Cisco Prime Collaboration Deployment in the Cisco Prime Collaboration Deployment Administration Guide.
For more information about the deployment of Cisco Prime Collaboration Deployment in a virtualized environment, see:
Cisco Prime Collaboration Deployment is not compatible with all license feature levels of VMware vSphere ESXi, as some license feature levels do not enable required VMware APIs.
The following are compatible with Cisco Prime Collaboration Deployment:
Cisco UC Virtualization Foundation (appears as "Foundation Edition" in vSphere Client)
The following are not compatible with Cisco Prime Collaboration Deployment:
If you require DNS on a Cisco Prime Collaboration Deployment system, be sure to administer the DNS during Cisco Prime Collaboration Deployment install.
For information about upgrading Cisco Prime Collaboration Deployment, as well as requirements for hardware and software, see the latest release of the Cisco Prime Collaboration Deployment Administration Guide here http://www.cisco.com/c/en/us/support/unified-communications/unified-communications-manager-callmanager/products-user-guide-list.html.
Cisco Prime Collaboration Deployment supplements but does not replace native application install and upgrade functionality. Cisco Prime Collaboration Deployment does not have 100% feature parity with native install and upgrade functionality. When troubleshooting upgrade or install issues on Cisco Unified Communications Manager or Cisco Unified Communications Manager IM and Presence Service nodes, the upgrade (or install) logs will need to be retrieved from node being upgraded. Use normal upgrade and install troubleshooting actions.
Readdress tasks that require gateway and subnet changes may cause the readdress task to fail.
Cisco Prime Collaboration Deployment can lose the communication with Cisco Unified Communications Manager due to network issues, even after the readdress task is completed successfully on the Cisco Unified Communications Manager. Users may need to complete post network change steps outlined in the Changing the IP Address and Hostname for Cisco Unified Communications Manager Guide before proceeding to the next step.
Cisco Unified Communications Manager IM and Presence Service readdress is not available on Cisco Prime Collaboration Deployment. The Readdress feature can only be used to change hostnames and IP Addresses for Cisco Unified Communications Manager servers. In a cluster with both Cisco Unified Communications Manager and IM and Presence Service nodes, the readdress feature can be used to change the Cisco Unified Communications Manager server hostname and IP addresses, but not the IM and Presence Service nodes for that cluster.
Unified CM Releases Supported: 6.1(5), 7.1(3), 7.1(5), 8.0(1-3), 8.5(1), 8.6(1-2), 9.0.(1), 9.1(1), 9.1(2)
Cisco Unified Presence (CUP) Releases Supported: 8.5(4), 8.6(3), 8.6(4), 8.6(5)
Unified CM Releases Supported: 8.6(1-2), 9.0.(1), 9.1(1), 9.1(2), 10.0.1
Cisco Unified Presence (CUP) Releases Supported: 8.6(3), 8.6(4), 8.6(5)
Cisco Unified Presence (CUP) Releases Supported: 8.6(3), 8.6(4), 8.6(5)
Cisco Unified Presence (CUP) Releases Supported: 8.6(3), 8.6(4), 8.6(5)