Managed Services Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 11.0(1)

Contents

% - A - B - C - D - E - F - G - H - I - L - M - N - O - P - R - S - T - U - V -

Index

%

%IOwait 1

A

alarms
alert-level severity 1
critical-level severity 1
debug-level severity 1
emergency-level severity 1
error-level severity 1
informational-level severity 1
notice-level severity 1
overview 1
pre-configured callmanager 1
pre-configured system 1
removed in Cisco Unified CM Release 8.0(1) 1
warning-level severity 1
alert notification
configuring parameters for counter (table) 1
alerts as syslog messages and traps 1

B

backup and restore 1

C

CDRs and CMRs 1
Cisco Analog Access
perfmon object and counters 1
Cisco Annunciator Device
perfmon object and counters 1
Cisco CallManager
perfmon object and counters 1
Cisco CallManager External Call Control
perfmon object and counters 1
Cisco CallManager SAF
perfmon object and counters 1
Cisco CallManager System Performance
perfmon object and counters 1
Cisco CTIManager
perfmon object and counters 1
Cisco Dual-Mode Mobility
perfmon object and counters 1
Cisco Extension Mobility
perfmon object and counters 1
Cisco Gatekeeper
perfmon object and counters 1
Cisco H.323
perfmon object and counters 1
Cisco Hunt Lists
perfmon object and counters 1
Cisco HW Conference Bridge Device
perfmon object and counters 1
Cisco IME Server 1
Cisco IP Manager Assistant
perfmon object and counters 1
Cisco Lines
perfmon object and counters 1
Cisco Locations
perfmon object and counters 1
Cisco Media Streaming Application
perfmon object and counters 1
Cisco MGCP BRI Device
perfmon object and counters 1
Cisco MGCP FXO Device
perfmon object and counters 1
Cisco MGCP FXS Device
perfmon object and counters 1
Cisco MGCP Gateways
perfmon object and counters 1
Cisco MGCP Gateways 1
Cisco MGCP PRI Device
perfmon object and counters 1
Cisco MGCP T1CAS Device
perfmon object and counters 1
Cisco MOH Device
perfmon object and counters 1 2
Cisco MTP Device
perfmon object and counters 1
Cisco Phones
perfmon object and counters 1
Cisco Presence Feature
perfmon object and counters 1
Cisco QSIG Feature
perfmon object and counters 1
Cisco security agent support 1
Cisco Signaling Performance
perfmon object and counters 1
Cisco SIP
perfmon object and counters 1 2 3
Cisco SIP Normalization
perfmon object and counters 1
Cisco SIP Stack
perfmon object and counters 1
Cisco SW Conf Bridge Device
perfmon object and counters 1
Cisco TFTP Server
perfmon object and counters 1
Cisco Tomcat Connector
perfmon object and counters 1
Cisco Transcode Device
perfmon object and counters 1
Cisco Unified CM Group Table 1
Cisco Unified Reporting 1
Cisco Video Conference Bridge
perfmon object and counters 1
Cisco WebDialer
perfmon object and counters 1
Cisco WSM Connector
perfmon object and counters 1
CISCO-CCM-MIB
alarms 1
Cisco Unified CM alarm enable 1
gateway alarm enable 1
malicious call alarm enable 1
phone failed config objects 1
phone status update config objects 1
all scalar objects 1
Cisco Unified CM alarms to enable 1
Cisco Unified CM managed services and snmp traps 1
compliance statements 1
cti device directory number table 1
cti device table 1
dynamic table objects 1
enhanced phone extension table with combination index 1
gateway table 1
gateway trunk table 1
h323 device table 1
media device table 1
mib conformance statements 1
notification types 1
notifications and alarms 1
quality report alarm configuration information 1
sip device table 1
static object tables 1
traps to monitor 1
voice mail device table 1
voice mail directory number table 1
CISCO-CCM_MIB
Cisco Unified CM group mapping table 1
Cisco Unified CM product type table 1
Cisco Unified CM region pair table 1
Cisco Unified CM region table 1
Cisco Unified CM table 1
Cisco Unified CM time zone table 1
definitions 1
device pool table 1
objects 1
phone failed table 1
phone status update table 1
phone table 1
textual conventions 1
CiscoLog
overview 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
CLI 1
clock synchronization 1
code yellow 1
community strings 1
counters
alert notification parameters (table) 1
cpu usage 1
critical service 1
critical services
IM and Presence 1
CTI
Cisco CTIManager
perfmon object and counters 1

D

Database Change Notification Client
perfmon object and counters 1
Database Change Notification Server
perfmon object and counters 1
Database Change Notification Subscription
perfmon object and counters 1
Database Local DSN
perfmon object and counters 1
database replication 1
Database Replication
Database Replication Does Not Occur When Connectivity Is Restored on Lost Node 1
Database Tables Out of Sync Do Not Trigger Alert 1
Replication Fails Between the Publisher and the Subscriber 1
Resetting Database Replication When Reverting to an Older Product Release 1
Database Replication Does Not Occur When Connectivity Is Restored on Lost Node 1
DB User Host Information Counters
perfmon object and counters 1
disk name mapping 1
disk usage 1

E

Enterprise Replication DBSpace Monitors
perfmon object and counters 1
Enterprise Replication Perfmon Counters
perfmon object and counters 1

F

format 1

G

general install/upgrade 1

H

hardware migration 1
HEADER field 1
historical information download 1
HOST field 1

I

IM and Presence
critical services 1
server status 1
IME
cisco unified CM server alerts 1
cisco unified CM server objects 1
IME server alerts 1
IME server objects 1
performance monitoring 1
IME Client
cisco unified CM server objects 1
IME Client Instance
cisco unified CM server objects 1
IME Configuration Manager
IME server objects 1
IME Server
IME server objects 1
IME Server System Performance
IME server objects 1
informs
overview 1
IP
perfmon object and counters 1

L

locked-down system 1
log file and syslog outputs 1

M

Memory
perfmon object and counters 1
MESSAGE field 1
message format 1
message length 1
mibs
cisco-ccm-mib 1
MSGNAME field 1
multipart messages 1

N

native hardware OOB management 1
Network Interface
perfmon object and counters 1
Number of Replicates
perfmon object and counters 1

O

object and counters
Database Change Notification Client 1
onboard agents 1
overview
alarms 1
CAR 1
CDRs amd CMRs 1
Cisco Unified CM 1
Cisco Unified Reporting 1
Cisco Unified Serviceability 1 2 3 4
CiscoLog messages 1
informs 1
managed services 1
MIBs 1
RTMT 1 2
SNMP 1
support deployment models 1
trace collection 1
traps 1

P

Partition
perfmon object and counters 1
perfmon
object and counters
Cisco Analog Access 1
Cisco Annunciator Device 1
Cisco CallManager 1
Cisco CallManager System Performance 1
Cisco CTIManager 1
Cisco Dual-Mode Mobility 1
Cisco Extension Mobility 1
Cisco Gatekeeper 1
Cisco H.323 1
Cisco Hunt Lists 1
Cisco HW Conference Bridge Device 1
Cisco IP Manager Assistant 1
Cisco Lines 1
Cisco Locations 1
Cisco Media Streaming Application 1
Cisco MGCP FXO Device 1
Cisco MGCP FXS Device 1
Cisco MGCP Gateways 1
Cisco MGCP PRI Device 1
Cisco MGCP T1CAS Device 1
Cisco MobilityManager 1
Cisco MOH Device 1
Cisco MTP Device 1
Cisco Phones 1
Cisco Presence Feature 1
Cisco QSIG Feature 1
Cisco Signaling Performance 1
Cisco SIP 1 2 3
Cisco SIP Normalization 1
Cisco SIP Stack 1
Cisco SIP Station 1
Cisco SW Conf Bridge Device 1
Cisco TFTP Server 1
Cisco Tomcat Connector 1
Cisco Transcode Device 1
Cisco Video Conference Bridge 1
Cisco WebDialer 1
Cisco WSM Connector 1
Database Change Notification Server 1
Database Change Notification Subscription 1
Database Local DSN 1
DB User Host Information 1
Enterprise Replication 1
Enterprise Replication DBSpace Monitors 1
IP 1
Memory 1
Network Interface 1
Partition 1
Process 1
Processor 1
System 1
TCP 1
Thread 1
Tomcat JVM 1
Tomcat Web Application 1
perfmon counters 1
performance monitoring
cisco unified CM server objects
IME Client 1
IME Client Instance 1
IME server objects
IME Configuration Manager 1 2 3
Number of Replicates 1
object and counters
Cisco Analog Access 1
Cisco Annunciator Device 1
Cisco CallManager 1
Cisco CallManager External Call Control 1
Cisco CallManager SAF 1
Cisco CallManager System Performance 1
Cisco CTIManager 1
Cisco Dual-Mode Mobility 1
Cisco Extension Mobility 1
Cisco Feature Control Policy 1
Cisco Gatekeeper 1
Cisco H.323 1
Cisco Hunt Lists 1
Cisco HW Conference Bridge Device 1
Cisco IP Manager Assistant 1
Cisco Lines 1
Cisco Locations 1
Cisco Media Streaming Application 1
Cisco MGCP BRI Device 1
Cisco MGCP FXO Device 1
Cisco MGCP FXS Device 1
Cisco MGCP Gateways 1
Cisco MGCP PRI Device 1
Cisco MGCP T1CAS Device 1
Cisco Mobility Manager 1
Cisco MOH Device 1
Cisco MTP Device 1
Cisco Phones 1
Cisco Presence Feature 1
Cisco QSIG Feature 1
Cisco Signaling Performance 1
Cisco SIP 1 2 3
Cisco SIP Normalization 1
Cisco SIP Stack 1
Cisco SIP Station 1
Cisco SW Conf Bridge Device 1
Cisco TFTP Server 1
Cisco Tomcat Connector 1
Cisco Transcode Device 1
Cisco Video Conference Bridge 1
Cisco WebDialer 1
Cisco WSM Connector 1
Database Change Notification Server 1
Database Change Notification Subscription 1
Database Local DSN 1
DB User Host Information 1
Enterprise Replication 1
Enterprise Replication DBSpace Monitors 1
IP 1
Memory 1
Network Interface 1
Number of Replicates 1
Partition 1
Process 1
Processor 1
System 1
Thread 1
Tomcat JVM 1
Tomcat Web Application 1
phone registration status 1
Process
perfmon object and counters 1
Processor
perfmon object and counters 1

R

Replication Fails Between the Publisher and the Subscriber 1
Resetting Database Replication When Reverting to an Older Product Release 1
RIS data collector perfmonlog 1
role-based access control 1
RTMT
callmanager perfmon objects and counters 1
system perfmon objects and counters 1
RTMT reports 1

S

security patching and updating 1
SEQNUM field 1
server status
IM and Presence 1
serviceability reports 1
SEVERITY field 1
snmp
snmp/r MIBs 1
troubleshooting 1
SNMP
basics 1
community strings 1
informs
overview 1
SNMPv1 1
trace configuration 1
traps
overview 1
troubleshooting tips for developers 1
users 1
standard syslog server implementations 1
summary 1
summary of CLI commands and GUI selections 1
syslog messages 1
System
perfmon object and counters 1
system health
critical processes to monitor 1 2
miscellaneous information 1 2 3 4 5 6 7 8 9
platform monitoring 1 2
platform security 1 2 3 4 5
recovery, migration, and backup/restore 1 2 3
related documentation 1
RTMT monitoring 1
RTMTmonitoring 1 2 3 4 5 6 7 8 9 10 11 12
software configuration management 1 2
software configuration management’detecting version and packages 1
supported interfaces 1

T

TAGS field 1
TCP 1
perfmon object and counters 1
Thread
perfmon object and counters 1
TIMESTAMP field 1
Tomcat JVM
perfmon object and counters 1
Tomcat Web Application
perfmon object and counters 1
trace
collection 1
recommendations for SNMP 1
trace and log central 1
trace collection 1
trace tools 1
traps
overview 1
troubleshooting
database tables out of sync do not trigger alert 1
for SNMP developers 1
troubleshooting trace 1

U

users (SNMP) 1

V

virtual memory 1