following address in a web browser to verify that the browser can connect to
IM and Presence Service node:
Where imp_server_address is the hostname, FQDN, or IP address of the IM and Presence Service node.
If you specified
an invalid IP address or FQDN for your
IM and Presence Service node, repeat the
plug-in installation procedure, specifying the correct
IM and Presence Service node address.
experience other connection problems, you may need to do the following:
Add the web
address of the
IM and Presence Service node to the list of
trusted web addresses in the browser on the
client computer. In Microsoft Explorer, select Internet
and add the following entry to the list of
trusted web addresses:
HTTPS web address of your domain to the security zone of the
IM and Presence Service node. In Microsoft
and add the following entry
to the list of web addresses for the security zone:
If an error
message appears informing the users that they do not have permission to use
this feature, you must enable the users for
Microsoft Lync in
IM and Presence Service node. See
Remote Call Control Setup.
If an error
message appears regarding an un-trusted security certificate issue or similar
Continue. Most browsers allow you to download a
website security certificate and mark it as trusted.