Current Cisco Unified Communications Manager Device Package Releases

Cisco Unified Communications Manager Device Package Compatibility Matrix - Current

Published: January 30, 2014

Revised: March 6, 2020

Use this section to obtain the latest Cisco Unified Communications Manager (Unified CM) device packs available for:

  • Unified CM 12.5(1)

  • Unified CM 12.0(1)

  • Unified CM 11.5(1)

  • Unified CM 10.5(2)

A device pack introduces new phone types to Unified CM, and it installs the firmware and the configuration files that are needed to enable features on your Cisco device. New features may be turned off by default and they have attributes or settings that you must configure.

Device packages are available from the Cisco Unified Communications Manager software download page. To obtain a device package, click the Unified CM device pack link in the table and a new browser window or tab opens. You will need your Cisco sign-in.

Apply a device package to all your Cisco Unified Communications Manager servers, beginning with the publisher server and the TFTP server.

When you apply a device package to enable new device support, a cluster-wide reboot is not required for Cisco Unified Communications Manager version 11.5(1) or later. Instead, after you add the device pack, do the following in Cisco Unified Communications Manager:

  • Restart the Cisco Tomcat service on all cluster nodes.

  • If you are running 11.5(1)SU4 or lower, 12.0(1) or 12.0(1)SU1, reboot the cluster. If you are running 11.5(1)SU5 or higher, or 12.0(1)SU2 or higher, reboot the Cisco Unified Communications Manager service on the publisher node. However, if you are running the Cisco Call Manager service on the subscriber nodes only, you can skip this task.

For additional information, see Cisco Unified Communications Manager Device Package Installation Guide

(https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/compat/Devpacks_admin/CMDP_BK_CD82F19C_00_cisco-unified-communications-manager-device/Cisco_Unified_Communications_Manager_Device_Package_Installation_and_Administration.html).

For a release that predates the current release, see Cisco Unified Communications Manager Device Package Compatibility Matrix - End of Software Maintenance.

Deprecated Phone Models for Cisco Unified Communications Manager

For Cisco Unified Communications Manager Firmware Release 12.5(1)SR1, no additional phones are deprecated.

For Cisco Unified Communications Manager Firmware Release 12.5, no additional phones are deprecated.

As of Cisco Unified Communications Manager Firmware Release 12.0 and later, the following phones are not supported:

  • Cisco Unified IP Phone 7970G

  • Cisco Unified IP Phone 7971G-GE

  • Cisco Unified Wireless IP Phone 7921G

As of Cisco Unified Communications Manager Firmware Release 11.5 and later, the following phones are not supported:

  • Cisco IP Phone 12 SP+ and related models

  • Cisco IP Phone 30 VIP and related models

  • Cisco Unified IP Phone 7902

  • Cisco Unified IP Phone 7905

  • Cisco Unified IP Phone 7910

  • Cisco Unified IP Phone 7910SW

  • Cisco Unified IP Phone 7912

  • Cisco Unified Wireless IP Phone 7920

  • Cisco Unified IP Conference Station 7935

The above deprecated phones continue to be supported on older releases of Unified Communications Manager. However, when you upgrade to a Unified Communications Manager release that doesn't support the deprecated phones, the phones won't work after the upgrade completes. Deprecated phones are cumulative, and after deprecation, the phones are not supported in future releases.

Cisco Unified Communications Manager 12.5(1)

This section provides details about the compatible device packages for Unified CM 12.5(1) release. Each row in a table provides the device package information for a particular device and firmware release.

Unified CM device packs contain both configuration files and firmware files, except in certain cases as indicated in the table titles.

Cisco Unified SIP Phone 3905

Table 1. Cisco Unified SIP Phone 3905

Device Type

Device Release

Compatible Device Pack

3905

9.4(1)SR3

Native in UCM

9.4(1)SR2

Native in UCM

Cisco Unified IP Phones 6900 Series

Table 2. Cisco Unified IP Phones 6900 Series

Device Type

Device Release

Compatible Device Pack

6901 and 6911

9.3(1)SR2

Native in UCM

9.3(1)SR1

Native in UCM

6921, 6941, 6945, and 6961

9.4(1)SR2

Native in UCM

9.4(1)SR1

Native in UCM

Cisco Unified IP Phone 7800 Series


Note

When upgrading from Firmware Release 10.3(1) to Firmware Release 11.0(1) or later, the K-Factor has been removed from the Call Details Record. This was intentional as Cisco Unified Communications Manager does not support RTP-RxStat messages greater than 256 characters in length.

Table 3. Cisco Unified IP Phone 7800 Series

Device Type

Device Release

Compatible Device Pack

7811, 7821, 7841, and 7861

12.8(1)

cmterm-devicepack12.5.1

August 3, 2020

12.7(1)

cmterm-devicepack12.5.1

Mar. 4, 2020

12.6(1)

cmterm-devicepack12.5.1

Sept. 30, 2019

7832

12.8(1)

cmterm-devicepack12.5.1

August 3, 2020

12.7(1)

cmterm-devicepack12.5.1

Mar. 4, 2020

12.6(1)

cmterm-devicepack12.5.1

Sept. 30, 2019

Cisco Unified IP Phone 7900 Series

Table 4. Cisco Unified IP Phone 7900 Series

Device Type

Device Release

Compatible Device Pack

7945G, 7965G, and 7975G

9.4(2)SR4

cmterm-devicepack12.5.1

August 3, 2020

7911G, 7931G, 7941G, 7941G-GE, 7942G, 7945G, 7961G, 7961G-GE, 7962G, 7965G, and 7975G

9.4(2)SR3

Native to UCM

9.4(2)SR2

Native in UCM

7940G and 7960G

8.1(2)SR2 (SCCP)

Native in UCM

7915G and 7916G

1.0(4)

Native in UCM

7925G, 7925G-EX, and 7926G

1.4(8)SR1

Native in UCM

1.4(8)

Native in UCM

7937G

1.4(5)

Native in UCM

Cisco Unified IP Phone 8800 Series

Table 5. Cisco Unified IP Phone 8800 Series

Device Type

Device Release

Compatible Device Pack

8811, 8841, 8845, 8851, 8851NR, 8861, 8865, and 8865NR

12.8(1)

cmterm-devicepack12.5.1

August 3, 2020

12.7(1)

cmterm-devicepack12.5.1

Mar. 4, 2020

12.6(1)

cmterm-devicepack12.5.1

Sept. 30, 2019

8832

12.8(1)

cmterm-devicepack12.5.1

August 3, 2020

12.7(1)

cmterm-devicepack12.5.1

Mar. 4, 2020

12.6(1)

cmterm-devicepack12.5.1

Sept. 30, 2019

8831 and 8831NR

10.3(1)SR6

cmterm-devicepack12.5.1

August 3, 2020

10.3(1)SR3

Native in UCM

8821 and 8821-EX

11.0(5)SR3

cmterm-devicepack12.5.1

August 3, 2020

11.0(5)SR2

cmterm-devicepack12.5.1

Mar. 4, 2020

11.0(5)SR1

cmterm-devicepack12.5.1

Sept. 30, 2019

Cisco Unified IP Phone 8900 and 9900 Series

Table 6. Cisco Unified IP Phone 8900 and 9900 Series

Device Type

Device Release

Compatible Device Pack

8941 and 8945

9.4(2)SR3

Native in UCM

9.4(2)SR2

Native in UCM

8961, 9951, and 9971

9.4(2)SR2

Native in UCM

9.4(2)

Native in UCM

Cisco Analog Telephone Adapter

Table 7. Cisco Analog Telephone Adapter

Device Type

Device Release

Compatible Device Pack

Cisco VG450 Analog Voice Gateway

Cisco IOS XE 16.10.01a

Native in UCM

ATA 187

9.2(3) SIP

Native in UCM

ATA 190

1.2.2

Native in UCM

1.2.1

Native in UCM

ATA 191

12.0(1)

Native in UCM

Cisco DX Series


Note

After the September 30, 2019 device package, device packages don't contain any CE firmware.

Table 8. Cisco DX Series - Configuration Files Only

Device Type

Device Release

Compatible Device Pack

DX70 and DX80

New xAPIformat files for the CE product line

cmterm-devicepack12.5.1

August 3, 2020

CE9.8(1)

Native in UCM

CE9.7(1)

Native in UCM

DX650

10.2(5)

Native in UCM

10.2(4)

Native in UCM


Note

Cisco Webex DX80 and Cisco Telepresence DX80 are different names for the same product.

Cisco TelePresence IX5000

Table 9. Cisco TelePresence IX5000 - Configuration Files Only

Device Type

Device Release

Compatible Device Pack

Cisco TelePresence IX5000

Software IX 9.0

Native in UCM

Software IX 8.0

Native in UCM

Cisco TelePresence E, EX, C, SX, and MX Series


Note

After the September 30, 2019 device package, device packages don't contain any CE firmware.

Table 10. Cisco TelePresence E, EX, C, SX, and MX Series - Configuration Files Only

Device Type

Device Release

Compatible Device Pack

C Series, EX Series, MX200, and MX300

TC7.3(3)

Native in UCM

TC7.2(0)

Native in UCM

MX200 G2, MX300 G2, MX700, MX800, MX800 Dual, SX10, SX20, and SX80

New xAPIformat files for the CE product line

cmterm-devicepack12.5.1

August 3, 2020

CE9.8(1)

cmterm-devicepack12.5.1

Sept. 30, 2019

CE9.7(1)

cmterm-devicepack12.5.1

May 28, 2019

Cisco Webex Room


Note

After the September 30, 2019 device package, device packages don't contain any CE firmware.

Table 11. Cisco Webex Room - Configuration Files Only

Device Type

Device Release

Compatible Device Pack

All Webex Room devices with CE firmware

New xAPIformat files for the CE product line

cmterm-devicepack12.5.1

August 3, 2020

Cisco Webex Desk Pro

New product QED files

cmterm-devicepack12.5.1

Mar. 4, 2020

Cisco Webex Room Panorama

New product QED files

cmterm-devicepack12.5.1

Mar. 4, 2020

Cisco Webex Room Panorama 70

New product QED files

cmterm-devicepack12.5.1

Mar. 4, 2020

Cisco Webex Room 70 Single and Cisco Webex Room 70 Dual

CE9.8(1)

cmterm-devicepack12.5.1

Sept. 30, 2019

CE9.7(1)

cmterm-devicepack12.5.1

May 28, 2019

Cisco Webex Room 70 Single G2 and Cisco Webex Room 70 Dual G2

CE9.8(1)

cmterm-devicepack12.5.1

Sept. 30, 2019

CE9.7(1)

cmterm-devicepack12.5.1

May 28, 2019

Cisco Webex Room 55 and Cisco Webex Room 55 Dual

CE9.8(1)

cmterm-devicepack12.5.1

Sept. 30, 2019

CE9.7(1)

cmterm-devicepack12.5.1

May 28, 2019

Cisco Webex Room Kit Mini

CE9.8(1)

cmterm-devicepack12.5.1

Sept. 30, 2019

CE9.7(1)

cmterm-devicepack12.5.1

May 28, 2019

Cisco Webex Room Kit and Cisco Webex Room Kit Plus

CE9.8(1)

cmterm-devicepack12.5.1

Sept. 30, 2019

CE9.7(1)

cmterm-devicepack12.5.1

May 28, 2019

Cisco Webex Room Kit Pro

CE9.8(1)

cmterm-devicepack12.5.1

Sept. 30, 2019

CE9.7(1)

cmterm-devicepack12.5.1

May 28, 2019

Cisco Webex Room Phone

New Product QED File

cmterm-devicepack12.5.1

August 3, 2020

Cisco Webex Board


Note

After the September 30, 2019 device package, device packages don't contain any CE firmware.

Table 12. Cisco Webex Board - Configuration Files Only

Device Type

Device Release

Compatible Device Pack

Cisco Webex Board 55, 70, and 85

New xAPIformat files for the CE product line

cmterm-devicepack12.5.1

August 3, 2020

CE9.8(1)

cmterm-devicepack12.5.1

Mar. 4, 2020

CE9.8(1)

cmterm-devicepack12.5.1

Sept. 30, 2019

Cisco Headset 500 Series

Table 13. Cisco Headset 500 Series - Configuration Files Only

Device Type

Device Release

Compatible Device Pack

Cisco Headset 500 Series

Cop file: 2.1

Headset release: 2.1(1)

cmterm-devicepack12.5.1

August 3, 2020

2.0

cmterm-devicepack12.5.1

Mar. 4, 2020

1.5(1)

cmterm-devicepack12.5.1

Sept. 30, 2019

Cisco Headset 700 Series

Table 14. Cisco Headset 700 Series - Configuration Files Only

Device Type

Device Release

Compatible Device Pack

Cisco Headset 700 Series

Cop file:2.1

Headset release: 1-3-0-246

cmterm-devicepack12.5.1

August 3, 2020

2.0

cmterm-devicepack12.5.1

Mar. 4, 2020

Note 

The Cisco Headset 700 Series can be upgraded only using the Cisco Headset mobile app.

Cisco 4000 Series Integrated Services Routers

Table 15. Cisco 4000 Series Integrated Services Routers

Device Type

Device Release

Compatible Device Pack

Cisco 4461 Integrated Services Routers

Cisco IOS XE 16.9.1

Native in UCM

Cisco 4000 Series Integrated Services Routers

Cisco IOS XE 16.4.1

Native in UCM

Cisco Jabber

There are no device packs available for Unified CM 12.5(1) release. Additional device packs for Jabber are not planned.

Cisco Unified Communications Manager 12.0(1)

This section provides details about the compatible device packages for Unified CM 12.0(1) release. Each row in a table provides the device package information for a particular device and firmware release.

Unified CM device packs contain both configuration files and firmware files, except in certain cases as indicated in the table titles.

Cisco Unified SIP Phone 3905

Table 16. Cisco Unified SIP Phone 3905

Device Type

Device Release

Compatible Device Pack

3905

9.4(1)SR3

cmterm-devicepack12.0.1

Feb 4, 2019

9.4(1)SR2

Native in UCM

Cisco Unified IP Phones 6900 Series

Table 17. Cisco Unified IP Phones 6900 Series

Device Type

Device Release

Compatible Device Pack

6901 and 6911

9.3(1)SR2

Native in UCM

9.3(1)SR1

Native in UCM

6921, 6941, 6945, and 6961

9.4(1)SR2

Native in UCM

9.4(1)SR1

Native in UCM

Cisco Unified IP Phone 7800 Series


Note

When upgrading from Firmware Release 10.3(1) to Firmware Release 11.0(1) or later, the K-Factor has been removed from the Call Details Record. This was intentional as Cisco Unified Communications Manager does not support RTP-RxStat messages greater than 256 characters in length.

Table 18. Cisco Unified IP Phone 7800 Series

Device Type

Device Release

Compatible Device Pack

7811, 7821, 7841, and 7861

12.8(1)

cmterm-devicepack12.0.1

August 3, 2020

12.7(1)

cmterm-devicepack12.0.1

Mar 4, 2019

12.6(1)

cmterm-devicepack12.0.1

Sept. 30, 2019

7832

12.8(1)

cmterm-devicepack12.0.1

August 3, 2020

12.7(1)

cmterm-devicepack12.0.1

Mar 4, 2019

12.6(1)

cmterm-devicepack12.0.1

Sept. 30, 2019

Cisco Unified IP Phone 7900 Series

Table 19. Cisco Unified IP Phone 7900 Series

Device Type

Device Release

Compatible Device Pack

7945G, 7965G, and 7975G

9.4(2)SR4

cmterm-devicepack12.0.1

August 3, 2020

7911G, 7931G, 7941G, 7941G-GE, 7942G, 7945G, 7961G, 7961G-GE, 7962G, 7965G, and 7975G

9.4(2)SR3

Native in UCM

9.4(2)SR2

Native in UCM

7940G and 7960G

8.1(2)SR2 (SCCP)

Native in UCM

7915G and 7916G

1.0(4)

Native in UCM

7925G, 7925G-EX, and 7926G

1.4(8)SR1

cmterm-devicepack12.0.1

May 28, 2018

1.4(8)

Native in UCM

7937G

1.4(5)

Native in UCM

Cisco Unified IP Phone 8800 Series

Table 20. Cisco Unified IP Phone 8800 Series

Device Type

Device Release

Compatible Device Pack

8811, 8841, 8845, 8851, 8851NR, 8861, 8865, and 8865NR

12.8(1)

cmterm-devicepack12.0.1

August 3, 2020

12.7(1)

cmterm-devicepack12.0.1

Mar 4, 2019

12.6(1)

cmterm-devicepack12.0.1

Sept. 30, 2019

8832

12.8(1)

cmterm-devicepack12.0.1

August 3, 2020

12.7(1)

cmterm-devicepack12.0.1

Mar 4, 2019

12.6(1)

cmterm-devicepack12.0.1

Sept. 30, 2019

8831 and 8831NR

10.3(1)SR6

cmterm-devicepack12.0.1

August 3, 2020

10.3(1)SR3

cmterm-devicepack12.0.1

Aug 7, 2018

10.3(1)SR2

Native in UCM

8821 and 8821-EX

11.0(5)SR3

cmterm-devicepack12.0.1

August 3, 2020

11.0(5)SR2

cmterm-devicepack12.0.1

Mar 4, 2019

11.0(5)SR1

cmterm-devicepack12.0.1

Sept. 30, 2019

Cisco Unified IP Phone 8900 and 9900 Series

Table 21. Cisco Unified IP Phone 8900 and 9900 Series

Device Type

Device Release

Compatible Device Pack

8941 and 8945

9.4(2)SR3

Native in UCM

9.4(2)SR2

Native in UCM

8961, 9951, and 9971

9.4(2)SR2

Native in UCM

9.4(2)

Native in UCM

Cisco Analog Telephone Adapter

Table 22. Cisco Analog Telephone Adapter

Device Type

Device Release

Compatible Device Pack

Cisco VG450 Analog Voice Gateway

Cisco IOS XE 16.10.01a

cmterm-devicepack12.0.1

Feb 4, 2019

ATA 187

9.2(3) SIP

Native in UCM

ATA 190

1.2.2

Native in UCM

1.2.1

Native in UCM

ATA 191

12.0(1)

cmterm-devicepack12.0.1

Dec. 27, 2017

Cisco DX Series


Note

After the September 30, 2019 device package, device packages don't contain any CE firmware.

Table 23. Cisco DX Series - Configuration Files Only

Device Type

Device Release

Compatible Device Pack

DX70 and DX80

CE9.8(1)

cmterm-devicepack12.0.1

Sept. 30, 2019

CE9.7(1)

cmterm-devicepack12.0.1

May 28, 2019

DX650

10.2(5)

Native in UCM

10.2(4)

Native in UCM

Cisco TelePresence IX5000

Table 24. Cisco TelePresence IX5000 - Configuration Files Only

Device Type

Device Release

Compatible Device Pack

Cisco Tele. IX5000

Software IX 9.0

cmterm-devicepack12.0.1

Aug 7, 2018

Software IX 8.0

cmterm-devicepack12.0.1

Dec. 27, 2017

Cisco TelePresence E, EX, C, SX, and MX Series


Note

After the September 30, 2019 device package, device packages don't contain any CE firmware.

Table 25. Cisco TelePresence E, EX, C, SX, and MX Series - Configuration Files Only

Device Type

Device Release

Compatible Device Pack

C Series, EX Series, MX200, and MX300

TC7.3(3)

Native in UCM

TC7.2(0)

Native in UCM

MX200 G2, MX300 G2, MX700, MX800, MX800 Dual, SX10, SX20, and SX80

CE9.8(1)

cmterm-devicepack12.0.1

Sept. 30, 2019

CE9.7(1)

cmterm-devicepack12.0.1

May 28, 2019

Cisco Webex Room


Note

After the September 30, 2019 device package, device packages don't contain any CE firmware.

Table 26. Cisco Webex Room - Configuration Files Only

Device Type

Device Release

Compatible Device Pack

Cisco Webex Desk Pro

New product QED files

cmterm-devicepack12.0.1

Mar 4, 2019

Cisco Webex Room Panorama

New product QED files

cmterm-devicepack12.0.1

Mar 4, 2019

Cisco Webex Room Panorama 70

New product QED files

cmterm-devicepack12.0.1

Mar 4, 2019

Cisco Webex Room 70 Single and Cisco Webex Room 70 Dual

CE9.8(1)

cmterm-devicepack12.0.1

Sept. 30, 2019

CE9.7(1)

cmterm-devicepack12.0.1

May 28, 2019

Cisco Webex Room 70 Single G2 and Cisco Webex Room 70 Dual G2

CE9.8(1)

cmterm-devicepack12.0.1

Sept. 30, 2019

CE9.7(1)

cmterm-devicepack12.0.1

May 28, 2019

Cisco Webex Room 55 and Cisco Webex Room 55 Dual

CE9.8(1)

cmterm-devicepack12.0.1

Sept. 30, 2019

CE9.7(1)

cmterm-devicepack12.0.1

May 28, 2019

Cisco Webex Room Kit Mini

CE9.8(1)

cmterm-devicepack12.0.1

Sept. 30, 2019

CE9.7(1)

cmterm-devicepack12.0.1

May 28, 2019

Cisco Webex Room Kit and Cisco Webex Room Kit Plus

CE9.8(1)

cmterm-devicepack12.0.1

Sept. 30, 2019

CE9.7(1)

cmterm-devicepack12.0.1

May 28, 2019

Cisco Webex Room Kit Pro

CE9.8(1)

cmterm-devicepack12.0.1

Sept. 30, 2019

CE9.7(1)

cmterm-devicepack12.0.1

May 28, 2019

Cisco Webex Room Phone

New Product QED File

cmterm-devicepack12.0.1

August 3, 2020

Cisco Webex Board


Note

After the September 30, 2019 device package, device packages don't contain any CE firmware.

Table 27. Cisco Webex Board - Configuration Files Only

Device Type

Device Release

Compatible Device Pack

Cisco Webex Board 55, 70, and 85

CE9.8(1)

cmterm-devicepack12.0.1

Mar 4, 2019

CE9.8(1)

cmterm-devicepack12.0.1

Sept. 30, 2019

Cisco Headset 500 Series

Table 28. Cisco Headset 500 Series - Configuration Files Only

Device Type

Device Release

Compatible Device Pack

Cisco Headset 500 Series

Cop file: 2.1

Headset release: 2.1(1)

cmterm-devicepack12.0.1

August 3, 2020

2.0

cmterm-devicepack12.0.1

Mar 4, 2019

1.5(1)

cmterm-devicepack12.0.1

Sept. 30, 2019

Cisco Headset 700 Series

Table 29. Cisco Headset 700 Series - Configuration Files Only

Device Type

Device Release

Compatible Device Pack

Cisco Headset 700 Series

Cop file: 2.1

Headset release: 1-3-0-246

cmterm-devicepack12.0.1

August 3, 2020

2.0

cmterm-devicepack12.0.1

Mar 4, 2019

Note 

The Cisco Headset 700 Series can be upgraded only using the Cisco Headset mobile app.

Cisco 4000 Series Integrated Services Routers

Table 30. Cisco 4000 Series Integrated Services Routers

Device Type

Device Release

Compatible Device Pack

Cisco 4461 Integrated Services Routers

Cisco IOS XE 16.9.1

cmterm-devicepack12.0.1

Feb 4, 2019

Cisco 4000 Series Integrated Services Routers

Cisco IOS XE 16.4.1

cmterm-devicepack12.0.1

Nov. 7, 2017

Cisco Jabber

There are no device packs available for Unified CM 12.0(1) release. Additional device packs for Jabber are not planned.

Cisco Unified Communications Manager 11.5(1)

This section provides details about the compatible device packages for Unified CM 11.5(1) release. Each row in a table provides the device package information for a particular device and firmware release.

Unified CM device packs contain both configuration files and firmware files.

Cisco Unified SIP Phone 3905

Table 31. Cisco Unified SIP Phone 3905

Device Type

Device Release

Compatible Device Pack

3905

9.4(1)SR3

cmterm-devicepack11.5.1

Jan 24, 2019

9.4(1)SR2

Native in UCM

Cisco Unified IP Phones 6900 Series

Table 32. Cisco Unified IP Phones 6900 Series

Device Type

Device Release

Compatible Device Pack

6901 and 6911

9.3(1)SR2

Native in UCM

9.3(1)SR1

Native in UCM

6921, 6941, 6945, and 6961

9.4(1)SR2

Native in UCM

9.4(1)SR1

Native in UCM

Cisco Unified IP Phone 7800 Series


Note

When upgrading from Firmware Release 10.3(1) to Firmware Release 11.0(1) or later, the K-Factor has been removed from the Call Details Record. This was intentional as Cisco Unified Communications Manager does not support RTP-RxStat messages greater than 256 characters in length.

Table 33. Cisco Unified IP Phone 7800 Series

Device Type

Device Release

Compatible Device Pack

7811, 7821, 7841, and 7861

12.8(1)

cmterm-devicepack11.5.1

August 3, 2020

12.7(1)

cmterm-devicepack11.5.1

Mar 4, 2020

12.6(1)

cmterm-devicepack11.5.1

Oct. 11, 2019

7832

12.8(1)

cmterm-devicepack11.5.1

August 3, 2020

12.7(1)

cmterm-devicepack11.5.1

Mar 4, 2020

12.6(1)

cmterm-devicepack11.5.1

Oct. 11, 2019

Cisco Unified IP Phone 7900 Series

Table 34. Cisco Unified IP Phone 7900 Series

Device Type

Device Release

Compatible Device Pack

7945G, 7965G, and 7975G

9.4(2)SR4

cmterm-devicepack11.5.1

August 3, 2020

7911G, 7931G, 7941G, 7941G-GE, 7942G, 7945G, 7961G, 7961G-GE, 7962G, 7965G, and 7975G

9.4(2)SR3

cmterm-devicepack11.5.1

April 4, 2017

9.4(2)SR2

cmterm-devicepack11.5.1

Aug 22, 2016

7940G and 7960G

8.1(2)SR2

(SCCP)

Native in UCM

7915G and 7916G

1.0(4)

Native in UCM

7921G

1.4(6)

Native in UCM

1.4(5)

Native in UCM

7925G, 7925G-EX, and 7926G

1.4(8)

SR1

cmterm-devicepack11.5.1

June 4, 2018

1.4(8)

Native in UCM

7937G

1.4(5)

Native in UCM

Cisco Unified IP Phone 8800 Series

Table 35. Cisco Unified IP Phone 8800 Series

Device Type

Device Release

Compatible Device Pack

8811, 8841, 8845, 8851, 8851NR, 8861, 8865, and 8865NR

12.8(1)

cmterm-devicepack11.5.1

August 3, 2020

12.7(1)

cmterm-devicepack11.5.1

Mar 4, 2020

12.6(1)

cmterm-devicepack11.5.1

Oct. 11, 2019

8832

cmterm-devicepack11.5.1

August 3, 2020

12.7(1)

cmterm-devicepack11.5.1

Mar 4, 2020

12.6(1)

cmterm-devicepack11.5.1

Oct. 11, 2019

8831 and 8831NR

10.3(1)SR6

cmterm-devicepack11.5.1

August 3, 2020

10.3(1)SR3

cmterm-devicepack11.5.1

Aug 13, 2018

10.3(1)SR2

Native in UCM

8821 and 8821-EX

11.0(5)SR3

cmterm-devicepack11.5.1

August 3, 2020

11.0(5)SR2

cmterm-devicepack11.5.1

Mar 4, 2020

11.0(5)SR1

cmterm-devicepack11.5.1

Oct. 11, 2019

Cisco Unified IP Phone 8900 and 9900 Series

Table 36. Cisco Unified IP Phone 8900 and 9900 Series

Device Type

Device Release

Compatible Device Pack

8941 and 8945

9.4(2)SR3

cmterm-devicepack11.5.1

Nov 30, 2016

9.4(2)SR2

Native in UCM

8961, 9951, and 9971

9.4(2)SR2

Native in UCM

9.4(2)

Native in UCM

Cisco Analog Telephone Adapter

Table 37. Cisco Analog Telephone Adapter

Device Type

Device Release

Compatible Device Pack

Cisco VG450 Analog Voice Gateway

Cisco IOS XE 16.10.01a

cmterm-devicepack11.5.1

Jan 24, 2019

ATA 187

9.2(3)

SIP

Native in UCM

ATA 190

1.2.2

Native in UCM

1.2.1

Native in UCM

ATA 191

12.0(1)

cmterm-devicepack11.5.1

Dec. 20, 2017

Cisco DX Series


Note

After the October 11, 2019 device package, device packages don't contain any CE firmware.

Table 38. Cisco DX Series - Configuration Files Only

Device Type

Device Release

Compatible Device Pack

DX70 and DX80

CE9.8(1)

cmterm-devicepack11.5.1

Oct. 11, 2019

CE9.7(1)

May 28, 2019

cmterm-devicepack11.5.1

DX650

10.2(5)

Native in UCM

10.2(4)

Native in UCM

Cisco TelePresence IX5000

Table 39. Cisco TelePresence IX5000 - Configuration Files Only

Device Type

Device Release

Compatible Device Pack

Cisco Tele. IX5000

Software IX 9.0

cmterm-devicepack11.5.1

Aug 13, 2018

Software IX 8.0

cmterm-devicepack11.5.1

Dec. 20, 2017

Cisco TelePresence E, EX, C, SX, and MX Series


Note

After the October 11, 2019 device package, device packages don't contain any CE firmware.

Table 40. Cisco TelePresence E, EX, C, SX, and MX Series - Configuration Files Only

Device Type

Device Release

Compatible Device Pack

C Series, EX Series, MX200, and MX300

TC7.3(3)

Native in UCM

TC7.2(0)

Native in UCM

MX200 G2, MX300 G2, MX700, MX800, MX800 Dual, SX10, SX20, and SX80

CE9.8(1)

cmterm-devicepack11.5.1

Oct. 11, 2019

CE9.7(1)

cmterm-devicepack11.5.1

May 28, 2019

Cisco Webex Room


Note

After the October 11, 2019 device package, device packages don't contain any CE firmware.

Table 41. Cisco Webex Room - Configuration Files Only

Device Type

Device Release

Compatible Device Pack

Cisco Webex Desk Pro

New product QED files

cmterm-devicepack11.5.1

Mar. 4, 2020

Cisco Webex Room Panorama

New product QED files

cmterm-devicepack11.5.1

Mar. 4, 2020

Cisco Webex Room Panorama 70

New product QED files

cmterm-devicepack11.5.1

Mar. 4, 2020

Cisco Webex Room 70 Single and Cisco Webex Room 70 Dual

CE9.8(1)

cmterm-devicepack11.5.1

Oct. 11, 2019

CE9.7(1)

cmterm-devicepack11.5.1

May 28, 2019

Cisco Webex Room 70 Single G2 and Cisco Webex Room 70 Dual G2

CE9.8(1)

cmterm-devicepack11.5.1

Oct. 11, 2019

CE9.7(1)

cmterm-devicepack11.5.1

May 28, 2019

Cisco Webex Room 55 and Cisco Webex Room 55 Dual

CE9.8(1)

cmterm-devicepack11.5.1

Oct. 11, 2019

CE9.7(1)

cmterm-devicepack11.5.1

May 28, 2019

Cisco Webex Room Kit Mini

CE9.8(1)

cmterm-devicepack11.5.1

Oct. 11, 2019

CE9.7(1)

cmterm-devicepack11.5.1

May 28, 2019

Cisco Webex Room Kit and Cisco Webex Room Kit Plus

CE9.8(1)

cmterm-devicepack11.5.1

Oct. 11, 2019

CE9.7(1)

cmterm-devicepack11.5.1

May 28, 2019

Cisco Webex Room Kit Pro

CE9.8(1)

cmterm-devicepack11.5.1

Oct. 11, 2019

CE9.7(1)

cmterm-devicepack11.5.1

May 28, 2019

Cisco Webex Room Phone

New Product QED File

cmterm-devicepack11.5.1

August 3, 2020

Cisco Webex Board


Note

After the October 11, 2019 device package, device packages don't contain any CE firmware.

Table 42. Cisco Webex Board - Configuration Files Only

Device Type

Device Release

Compatible Device Pack

Cisco Webex Board 55, 70, and 85

CE9.8(1)

cmterm-devicepack11.5.1

Mar. 4, 2020

CE9.8(1)

cmterm-devicepack11.5.1

Oct. 11, 2019

Cisco Headset 500 Series

Table 43. Cisco Headset 500 Series - Configuration Files Only

Device Type

Device Release

Compatible Device Pack

Cisco Headset 500 Series

Cop file: 2.1

Headset release: 2.1(1)

cmterm-devicepack11.5.1

August 3, 2020

2.0

cmterm-devicepack11.5.1

Mar. 4, 2020

1.5(1)

cmterm-devicepack11.5.1

Oct. 11, 2019

Cisco Headset 700 Series

Table 44. Cisco Headset 700 Series - Configuration Files Only

Device Type

Device Release

Compatible Device Pack

Cisco Headset 700 Series

Cop file: 2.1

Headset release: 1-3-0-246

cmterm-devicepack11.5.1

August 3, 2020

2.0

cmterm-devicepack11.5.1

Mar. 4, 2020

Note 

The Cisco Headset 700 Series can be upgraded only using the Cisco Headset mobile app.

Cisco 4000 Series Integrated Services Routers

Table 45. Cisco 4000 Series Integrated Services Routers

Device Type

Device Release

Compatible Device Pack

Cisco 4461 Integrated Services Routers

Cisco IOS XE 16.9.1

cmterm-devicepack11.5.1

Jan 24, 2019

Cisco 4000 Series Integrated Services Routers

Cisco IOS XE 16.4.1

cmterm-devicepack11.5.1

Oct. 18, 2017

Cisco Jabber

There are no device packs available for Unified CM 11.5(1) release. Additional device packs for Jabber are not planned.

Cisco Unified Communications Manager 10.5(2)

This section provides details about the compatible device packages for Unified CM 10.5(2) release. Each row in a table provides the device package information for a particular device and firmware release.

Unified CM device packs contain both configuration files and firmware files, except in certain cases as indicated in the table titles.

Cisco Unified SIP Phone 3905

Table 46. Cisco Unified SIP Phone 3905

Device Type

Device Release

Compatible Device Pack

3905

9.4(1)SR3

cmterm-devicepack10.5.2

Jan 24, 2019

9.4(1)SR2

cmterm-devicepack10.5.2

Dec. 21, 2015

Cisco Unified IP Phones 6900 Series

Table 47. Cisco Unified IP Phones 6900 Series

Device Type

Device Release

Compatible Device Pack

6901 and 6911

9.3(1)SR2

cmterm-devicepack10.5.2

April 23, 2015

9.3(1)SR1

Native in UCM

6921, 6941, 6945, and 6961

9.4(1)SR2

cmterm-devicepack10.5.2

Sept. 3, 2015

9.4(1)SR1

Native in UCM

Cisco Unified IP Phone 7800 Series


Note

When upgrading from Firmware Release 10.3(1) to Firmware Release 11.0(1) or later, the K-Factor has been removed from the Call Details Record. This was intentional as Cisco Unified Communications Manager does not support RTP-RxStat messages greater than 256 characters in length.

Table 48. Cisco Unified IP Phone 7800 Series

Device Type

Device Release

Compatible Device Pack

7811, 7821, 7841, and 7861

12.8(1)

cmterm-devicepack10.5.2

August 3, 2020

12.7(1)

cmterm-devicepack10.5.2

Mar 4, 2020

12.6(1)

cmterm-devicepack10.5.2

Oct. 11, 2019

7832

12.8(1)

cmterm-devicepack10.5.2

August 3, 2020

12.7(1)

cmterm-devicepack10.5.2

Mar 4, 2020

12.6(1)

cmterm-devicepack10.5.2

Oct. 11, 2019

Cisco Unified IP Phone 7900 Series

Table 49. Cisco Unified IP Phone 7900 Series

Device Type

Device Release

Compatible Device Pack

7945G, 7965G, and 7975G

9.4(2)SR4

cmterm-devicepack10.5.2

August 3, 2020

7911G, 7931G, 7941G, 7941G-GE, 7942G, 7945G, 7961G, 7961G-GE, 7962G, 7965G, and 7975G

9.4(2)SR2

cmterm-devicepack10.5.2

Aug 22, 2016

7940G and 7960G

8.1(2)SR2 (SCCP)

Native in UCM

7915G and 7916G

1.0(4)

Native in UCM

7921G

1.4(6)

cmterm-devicepack10.5.2

April 23, 2015

1.4(5)

Native in UCM

7925G, 7925G-EX, and 7926G

1.4(8)SR1

cmterm-devicepack10.5.2

June 4, 2018

1.4(8)

cmterm-devicepack10.5.2

May 10, 2016

7937G

1.4(5)

Native in UCM

Cisco Unified IP Phone 8800 Series

Table 50. Cisco Unified IP Phone 8800 Series

Device Type

Device Release

Compatible Device Pack

8811, 8841, 8845, 8851, 8851NR, 8861, 8865, and 8865NR

12.8(1)

cmterm-devicepack10.5.2

August 3, 2020

12.7(1)

cmterm-devicepack10.5.2

Mar 4, 2020

12.6(1)

cmterm-devicepack10.5.2

Oct. 11, 2019

8832

12.8(1)

cmterm-devicepack10.5.2

August 3, 2020

12.7(1)

cmterm-devicepack10.5.2

Mar 4, 2020

12.6(1)

cmterm-devicepack10.5.2

Oct. 11, 2019

8831 and 8831NR

10.3(1)SR6

cmterm-devicepack10.5.2

August 3, 2020

10.3(1)SR3

cmterm-devicepack10.5.2

Aug 13, 2018

10.3(1)SR2

cmterm-devicepack10.5.2

Jan 7, 2016

8821 and 8821-EX

11.0(5)SR3

cmterm-devicepack10.5.2

August 3, 2020

11.0(5)SR2

cmterm-devicepack10.5.2

Mar 4, 2020

11.0(5)SR1

cmterm-devicepack10.5.2

Oct. 11, 2019

Cisco Unified IP Phone 8900 and 9900 Series

Table 51. Cisco Unified IP Phone 8900 and 9900 Series

Device Type

Device Release

Compatible Device Pack

8941 and 8945

9.4(2)SR3

cmterm-devicepack10.5.2

Nov 30, 2016

9.4(2)SR2

cmterm-devicepack10.5.2

Oct 28, 2015

8961, 9951, and 9971

9.4(2)SR2

cmterm-devicepack10.5.2

Oct. 1, 2015

9.4(2)

Native in UCM

Cisco Analog Telephone Adapter

Table 52. Cisco Analog Telephone Adapter

Device Type

Device Release

Compatible Device Pack

Cisco VG450 Analog Voice Gateway

Cisco IOS XE 16.10.01a

cmterm-devicepack10.5.2

Jan 24, 2019

ATA 187

9.2(3) SIP

Native in UCM

ATA 190

1.2.2

cmterm-devicepack10.5.2

July 7, 2016

1.2.1

cmterm-devicepack10.5.2

Sept. 3, 2015

ATA 191

12.0(1)

cmterm-devicepack10.5.2

Dec. 20, 2017

Cisco DX Series


Note

After the October 11, 2019 device package, device packages don't contain any CE firmware.

Table 53. Cisco DX Series - Configuration Files Only

Device Type

Device Release

Compatible Device Pack

DX70 and DX80

CE9.8(1)

cmterm-devicepack10.5.2

Oct. 11, 2019

CE9.7(1)

cmterm-devicepack10.5.2

May 28, 2019

DX650

10.2(5)

cmterm-devicepack10.5.2

Sept. 3, 2015

10.2(4)

cmterm-devicepack10.5.2

May 28, 2015

Cisco Cius

Table 54. Cisco Cius - Configuration Files Only

Device Type

Device Release

Compatible Device Pack

Cius

9.2(4)

Native in UCM

Cisco TelePresence IX5000

Table 55. Cisco TelePresence IX5000 - Configuration Files Only

Device Type

Device Release

Compatible Device Pack

Cisco Tele. IX5000

Software IX 9.0

cmterm-devicepack10.5.2

Aug 13, 2018

Software IX 8.0

cmterm-devicepack10.5.2

Dec. 20, 2017

Cisco TelePresence E, EX, C, SX, and MX Series


Note

After the October 11, 2019 device package, device packages don't contain any CE firmware.

Table 56. Cisco TelePresence E, EX, C, SX, and MX Series - Configuration Files Only

Device Type

Device Release

Compatible Device Pack

C Series, EX Series, MX200, and MX300

TC7.3(3)

cmterm-devicepack10.5.2

May 28, 2015

TC7.2(0)

Native in UCM

MX200 G2, MX300 G2, MX700, MX800, MX800 Dual, SX10, SX20, and SX80

CE9.8(1)

cmterm-devicepack10.5.2

Oct. 11, 2019

CE9.7(1)

cmterm-devicepack10.5.2

May 28, 2019

Cisco TelePresence CTS and TX Series

Table 57. Cisco TelePresence CTS and TX Series - Configuration Files Only

Device Type

Device Release

Compatible Device Pack

Cisco Tele. CTS and TX series

N/A

Native in UCM

Cisco Webex Room


Note

After the October 11, 2019 device package, device packages don't contain any CE firmware.

Table 58. Cisco Webex Room - Configuration Files Only

Device Type

Device Release

Compatible Device Pack

Cisco Webex Room Panorama

New product QED files

cmterm-devicepack10.5.2

Mar. 4, 2020

Cisco Webex Room Panorama 70

New product QED files

cmterm-devicepack10.5.2

Mar. 4, 2020

Cisco Webex Desk Pro

New product QED files

cmterm-devicepack10.5.2

Mar. 4, 2020

Cisco Webex Room 70 Single and Cisco Webex Room 70 Dual

CE9.8(1)

cmterm-devicepack10.5.2

Oct. 11, 2019

CE9.7(1)

cmterm-devicepack10.5.2

May 28, 2019

Cisco Webex Room 70 Single G2 and Cisco Webex Room 70 Dual G2

CE9.8(1)

cmterm-devicepack10.5.2

Oct. 11, 2019

CE9.7(1)

cmterm-devicepack10.5.2

May 28, 2019

Cisco Webex Room 55 and Cisco Webex Room 55 Dual

CE9.8(1)

cmterm-devicepack10.5.2

Oct. 11, 2019

CE9.7(1)

cmterm-devicepack10.5.2

May 28, 2019

Cisco Webex Room Kit Mini

CE9.8(1)

cmterm-devicepack10.5.2

Oct. 11, 2019

CE9.7(1)

cmterm-devicepack10.5.2

May 28, 2019

Cisco Webex Room Kit and Cisco Webex Room Kit Plus

CE9.8(1)

cmterm-devicepack10.5.2

Oct. 11, 2019

CE9.7(1)

cmterm-devicepack10.5.2

May 28, 2019

Cisco Webex Room Kit Pro

CE9.8(1)

cmterm-devicepack10.5.2

Oct. 11, 2019

CE9.7(1)

cmterm-devicepack10.5.2

May 28, 2019

Cisco Webex Room Phone

New Product QED File

cmterm-devicepack10.5.2

August 3, 2020

Cisco Webex Board


Note

After the October 11, 2019 device package, device packages don't contain any CE firmware.

Table 59. Cisco Webex Board - Configuration Files Only

Device Type

Device Release

Compatible Device Pack

Cisco Webex Board 55, 70, and 85

CE9.8(1)

cmterm-devicepack10.5.2

Mar. 4, 2020

CE9.8(1)

cmterm-devicepack10.5.2

Oct. 11, 2019

Cisco Headset 500 Series

Table 60. Cisco Headset 500 Series - Configuration Files Only

Device Type

Device Release

Compatible Device Pack

Cisco Headset 500 Series

Cop file: 2.1

Headset release: 2.1(1)

cmterm-devicepack10.5.2

August 3, 2020

2.0

cmterm-devicepack10.5.2

Mar. 4, 2020

1.5(1)

cmterm-devicepack10.5.2

Oct. 11, 2019

Cisco Headset 700 Series

Table 61. Cisco Headset 700 Series - Configuration Files Only

Device Type

Device Release

Compatible Device Pack

Cisco Headset 700 Series

Cop file:2.1

Headset release: 1-3-0-246

cmterm-devicepack10.5.2

August 3, 2020

2.0

cmterm-devicepack10.5.2

Mar. 4, 2020

Note 

The Cisco Headset 700 Series can be upgraded only using the Cisco Headset mobile app.

Cisco 4000 Series Integrated Services Routers

Table 62. Cisco 4000 Series Integrated Services Routers

Device Type

Device Release

Compatible Device Pack

Cisco 4461 Integrated Services Routers

Cisco IOS XE 16.9.1

cmterm-devicepack10.5.2

Jan 24, 2019

Cisco 4000 Series Integrated Services Routers

Cisco IOS XE 16.4.1

cmterm-devicepack10.5.2

Oct. 16, 2017

Cisco Jabber

There are no device packs available for Unified CM 10.5(2) release. Additional device packs for Jabber are not planned.

Table 63. Cisco Jabber

Device Type

Device Release

Compatible Device Pack

Cisco Jabber

10.6(0)

Native in UCM

9.1(1)

Native in UCM