The Call Park
feature allows you to place a call on hold so that can be retrieved from
another phone in the
Unified Communications Manager system (for example, a phone in
another office or in a conference room). If you are on an active call, you can
park the call to a call park extension by pressing the Park softkey. Another phone in your system can then dial the call park
extension to retrieve the call.
You can define
either a single directory number or a range of directory numbers for use as
Call Park extension numbers. You can park only one call at each Call Park
The Call Park
feature works within a
Cisco Unified Communications Manager cluster, and each
Cisco Unified Communications Manager node in a cluster must
have Call Park extension numbers defined. You can define either a single
directory number or a range of directory numbers for use as Call Park extension
numbers. Ensure that the directory number or range of numbers is unique.
Users can dial the
assigned route pattern (for example, a route pattern for an intercluster trunk
could be 80XX) and the Call Park number (for example, 8022) to retrieve parked
calls from another
Unified Communications Manager cluster. You must ensure that calling
search spaces and partitions are properly configured. Call Park works across clusters.
Valid Call Park
extension numbers comprise integers and the wildcard character X. You can
configure a maximum of XX in a Call Park extension number (for example, 80XX),
which provides up to 100 Call Park extension numbers. When a call gets
Unified Communications Manager chooses the next Call Park extension
number that is available and displays that number on the phone.