You can customize the order in which your new, saved, and deleted messages are played. For new and saved messages, you use
playback settings to sort by message type (for example, voice or email) and by urgency. For example, you can specify that
Cisco Unity Connection plays urgent voice messages first, then urgent faxes, followed by normal voice messages.
By type, the default playback order for new and saved messages is as follows:
Voice messages—urgent, then normal
Fax messages—urgent, then normal
Email messages—urgent, then normal
Receipts and notices
In the default playback order for new messages, Connection also plays the newest message first; for saved and deleted messages,
Connection plays the oldest message first.
Because deleted messages are not sorted by type, you can indicate only whether Connection plays newest or oldest messages