Status Only Services
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Connection DB
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This service activates the Cisco Unity Connection database and
can be deactivated only using the Command Line Interface (CLI).
Caution
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This service should always be in the Started state for the Unity
Connection SRSV server to be functional. Stopping or restarting this service
impacts other critical services.
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Connection License Manager Server
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This service manages license status of the Unity Connection
server.
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Connection Server Role Manager
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This service enables the server status when a Unity Connection
cluster is configured and can be deactivated only using the CLI.
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Connection Serviceability
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This service enables the Cisco Unity Connection Serviceability
Administration interface and can be deactivated only using the command-line
interface (CLI).
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Critical Services
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Connection Conversation Manager
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This service enables Unity Connection to handle the calls.
Disabling this service degrades the ability of Unity Connection to function.
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Connection Message Transfer Agent
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This service enables the delivery of messages to the message
store. Disabling this service degrades the ability of Unity Connection to
function.
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Connection Mixer
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This service enables the audio (media stream) for calls,
recorded messages, and Text-to-Speech (TTS). Disabling this service degrades
the ability of Unity Connection to function.
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Connection Notifier
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This service enables notification of messages, such as turning
message waiting indicators (MWIs) on and off. Disabling this service degrades
the ability of Unity Connection to function
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Base Services
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Connection DB Event Publisher
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This service enables Unity Connection components to receive
notifications for any changes made to the Unity Connection database.
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Connection SRSV Administration
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This service enables Cisco Unity Connection SRSV Administration
and the settings that are saved in the interface.
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Optional Services
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Connection Branch Sync Service
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This service enables the Survivable Remote Site Voicemail (SRSV)
feature.
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Connection CM Database Event Listener
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This service enables the detection of changes in the Cisco
Unified Communications Manager database.
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Connection Database Proxy
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This service allows tools that are not installed on the Unity
Connection server (COBRAS, User Data Dump, Distribution List Builder, and so
on) to gain direct access to the Unity Connection database via ODBC from a
Windows client on the network.
The service is off by default. To use any of these tools, you
must enable the service, configure the time out for the service, and create a
user that has the remote admin role. For more information, see the help file
for the applicable tool.
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Connection Diagnostic Portal Service
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This service enables access to data on Unity Connection SRSV by
the Diagnostic Portal in the Real-Time Monitoring Tool (RTMT).
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Unity Connection Directory Feeder
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For Intersite Networking, this service checks the local site
change-tracking database for directory changes and responds to poll requests
from the remote site gateway Reader task.
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Connection Realtime Monitoring APIs
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This service enables access to data on Unity Connection SRSV by
Real-Time Monitoring Tool (RTMT).
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Connection Reports Data Harvester
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This service enables conversion of data in log files to entries
in the reports database used to generate reports.
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Connection REST Service
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This service enables Representational State Transfer (REST) API
clients.
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Connection System Agent
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This service schedules system tasks, for example,
re-synchronizing MWIs that the administrator can enter in Cisco Unity
Connection Administration.
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