Release Notes for Cisco Desktop Collaboration Experience DX650, Release 10.1(1)

Available Languages

Download Options

PDF (540.2 KB)
View with Adobe Reader on a variety of devices

Updated:June 22, 2015

Bias-Free Language

The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.

Release Notes for Cisco DX650, Release 10.1(1)

Contents
Release Notes for Cisco DX650, Release 10.1(1)
System Requirements
User Features and Benefits
Related Documentation
Cisco Desktop Collaboration Experience DX600 Series Documentation
Cisco Unified Communications Manager Documentation
Tips for Searching Cisco Documentation
New and Changed Features
Features Available with Firmware Release
Application Dial Rules
Check CTL and ITL Files Remotely
Data Migration
Flexible DSCP
Gateway Recording
Remote Lock
Remote Wipe
Self-Provisioning
Wireless LAN Profiles
Features Available with Latest Cisco Unified Communications Manager Device Pack
Default Wallpaper Control
Intelligent Proximity
Phone Only Mode
Serviceability Enhancements
Installation Notes
Install Latest Cisco Unified Communications Manager Firmware
Install Cisco Unified Communications Manager Device Packs
Important Note
Limitations and Restrictions
Behavior During Times of Network Congestion
Supported Languages
Caveats
Access Cisco Bug Search
Open Caveats for Release 10.1(1)
Resolved Caveats for Release 10.1(1)
Troubleshooting
Administrator Redistributes Phone
Change User ID of a Device
Documentation, Service Requests, and Additional Information
Problem Report Tool

First Published: December 12, 2013
Last Updated: June 22, 2015

Release Notes for Cisco DX650, Release 10.1(1)

System Requirements

Minimum System Requirements

The minimum system requirements for running Cisco DX650 are listed below.

Cisco Unified Communications Manager

minimum: Release 7.1(5) or higher

minimum: Release 8.5(1) or higher

recommended: Release 8.6(2) or higher

recommended: Release 9.1(1) or higher

Initial release of Cisco DX650 requires a device pack for each Cisco Unified Communications Manager release.

WLAN Requirements

If you use Cisco DX650 in a wireless LAN environment, consult the Cisco Desktop Collaboration Experience DX600 Series Deployment Guide at this URL: http://www.cisco.com/en/US/products/ps12956/products_implementation_design_guides_list.html.

User Features and Benefits

The Cisco DX650 provides these capabilities:

High-definition (HD) voice and video communications

Conferencing with Cisco WebEx meeting applications

Presence and instant message with the Cisco Jabber messaging integration platform

On-demand access to cloud services

Native support for HD 1080p at 30 frames per second (fps)

Video calling interoperability to other H.264 video endpoints, such as these:

Cisco Unified IP Phone 8900 and 9900 Series models

Cisco Jabber platform on personal mobile devices

CTS-compliant Cisco TelePresence endpoints and room systems

Because it is Compatibility Test Suite (CTS) compliant with the open Android platform, the Cisco DX650 offers you access to the ecosystem of Cisco and commercial third-party applications that are developed for Android. Customers can also develop custom applications for Android and deploy them to both their Cisco DX650 and mobile users. The Cisco DX650 also takes advantage of the touch-directed ease of use of Android, and its ability to personalize experiences with customizable home screens, communications widgets, ringtones, and more.

Related Documentation

Cisco Desktop Collaboration Experience DX600 Series Documentation

For more information about Cisco Desktop Collaboration Experience DX650 or Cisco Unified Communications Manager, see the following publications:

Cisco Desktop Collaboration Experience DX650

All Cisco Desktop Collaboration Experience DX650 documentation is available at the following URL:

http://www.cisco.com/en/US/products/ps12956/tsd_products_support_series_home.html

User-oriented documents are available at the following URL:

http://www.cisco.com/en/US/products/ps12956/products_user_guide_list.html

Cisco Desktop Collaboration Experience DX650 Quick Start

Cisco Desktop Collaboration Experience DX600 Series User Guide

Administrator-oriented documentation is available at the following URL:

http://www.cisco.com/en/US/products/ps12956/prod_maintenance_guides_list.html

Cisco Desktop Collaboration Experience DX650 Administration Guide

The Cisco Desktop Collaboration Experience DX600 Series Wireless LAN Deployment Guide is available at the following URL:

http://www.cisco.com/en/US/products/ps12956/products_implementation_design_guides_list.html

Translated publications are available at the following URL:

http://www.cisco.com/en/US/products/ps12956/tsd_products_support_translated_end_user_guides_list.html

Open Source license information is available as the following URL:

http://www.cisco.com/en/US/products/ps12956/products_licensing_information_listing.html

Cisco and the Environment

Related publications are available at the following URL:

http://www.cisco.com/go/ptrdocs

Cisco Unified Communications Manager Documentation

See the Cisco Unified Communications Manager Documentation Guide and other publications that are specific to your Cisco Unified Communications Manager release. Navigate from the following documentation URL:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html

Tips for Searching Cisco Documentation

We recommend that you use the external Google Search (http://www.google.com) to find information.

Use the following formula in the search field:

<product name> <release number> <topic keywords> site:cisco.com

Examples of Google Search entries:

meetingplace 9.0 recording disk space site:cisco.com

mobility advantage 9.0 compatibility matrix site:cisco.com

presence 9.0 disaster recovery site:cisco.com

New and Changed Features

Features Available with Firmware Release

The following sections describe the features available with the Firmware Release.

Application Dial Rules

Application Dial Rules for DX600 Series phones are used to convert mobile contact sharing numbers to network dialable numbers. Application Dial Rules apply to numbers in Global Search, Contacts, Favorites, Quick Contact Badges, and all click to dial features. Application Dial Rules do not apply when the user is dialing the number, or if the number is moved to the Edit field before it is initiated by the user.

Application dial rules are set in Cisco Unified Communications Manager. See the Dial rules overview chapter of Cisco Unified Communications Manager System Guide at http://www.cisco.com/en/us/products/sw/voicesw/ps556/prod_maintenance_guides_list.html.

Check CTL and ITL Files Remotely

To check the DX650 CTL and ITL files remotely, the device must be, or previously have been, registered to the Cisco Unified Communications Manager server, and Web Access must be enabled on the device configuration page.

In a web browser, go to http://<device ip>/SecurityInformation to view the CTL and ITL files, or http://<device ip>/SecurityInformationX to viewthe CTL and ITL files in an XML format.

Data Migration

The data migration feature ensures that a factory reset is not required when there is existing data incompatibility after a phone firmware upgrade.

For more information, see Cisco Desktop Collaboration Experience DX650 Administration Guide, Release 10.1(1).

Flexible DSCP

Cisco Desktop Collaboration Experience DX600 Series phones use the Flexible DSCP and Video Promotion feature to resolve inconsistent QoS and inconsistent bandwidth accounting when a video occurs with a different type of device.

Note
This feature requires Cisco Unified Communications Manager 10.0(1) or later.

For more information, see Cisco Desktop Collaboration Experience DX650 Administration Guide, Release 10.1(1).

Gateway Recording

Gateway Recording improves call monitoring by having the Media Gateway send the call to the recording server.

Note
This feature requires Cisco Unified Communications Manager 10.0(1) or later.

For more information, see the Monitoring and Recording chapter in the Cisco Unified Communications Manager Features and Services Guide.

Remote Lock

This feature allows you to lock a Cisco Desktop Collaboration Experience device from the device configuration page in Cisco Unified Communications Manager.

Note
This feature requires Cisco Unified Communications Manager 10.0(1) or later.

For more information, see Cisco Desktop Collaboration Experience DX650 Administration Guide, Release 10.1(1).

Remote Wipe

This feature allows you to wipe a Cisco Desktop Collaboration Experience device from the device configuration page in Cisco Unified Communications Manager.

Note
This feature requires Cisco Unified Communications Manager 10.0(1) or later.

For more information, see Cisco Desktop Collaboration Experience DX650 Administration Guide, Release 10.1(1).

Self-Provisioning

Self-provisioning allows the user to set up their phone with less administrator effort.

For more information, see Cisco Desktop Collaboration Experience DX650 Administration Guide, Release 10.1(1).

Wireless LAN Profiles

You can create Wireless LAN profiles for Cisco DX650 phones in Cisco Unified Communications Manager.

Note
This feature requires Cisco Unified Communications Manager 10.0(1) or later.

For more information, see Cisco Desktop Collaboration Experience DX650 Administration Guide, Release 10.1(1).

Features Available with Latest Cisco Unified Communications Manager Device Pack

The following sections describe features in the release which require the new firmware and the latest Cisco Unified Communications Manager Device Pack.

For information about the Cisco Unified IP Phones and the required Cisco Unified Communications Manager device packs, see the following URL:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/devpack_comp_mtx.html

Default Wallpaper Control

You can control if you or the user can set the default wallpaper for a phone, from the Cisco Unified Communications Manager administration page for the phone.

For more information, see Cisco Desktop Collaboration Experience DX650 Administration Guide, Release 10.1(1).

Intelligent Proximity

Intelligent Proximity allows you to pair your mobile phone to use it as a second line on the DX650. Once the mobile phone is paired, you can place and receive calls on the mobile line from the DX650, with either the handset or the speakerphone. You can also use calling features such as hold and redial with the mobile line.

You can share your mobile contacts and call history with the DX650, and move calls between the mobile phone and DX650. You can also view the mobile signal strength and battery level in the DX650 Phone application.

For more information, see Cisco Desktop Collaboration Experience DX650 User Guide, Release 10.1(1).

Phone Only Mode

Phone Only Mode limits the user access on the phone to the home screen, Phone application, Contacts application, and Settings application. The user cannot add shortcuts or widgets to the home screen in Phone Only Mode.

For more information, see Cisco Desktop Collaboration Experience DX650 Administration Guide, Release 10.1(1) and Cisco Desktop Collaboration Experience DX650 User Guide, Release 10.1(1).

Serviceability Enhancements

Serviceability enhancements for this release include:

configuring an email address for the Problem Report Tool in Cisco Unified Communications Manager

remotely running debug commands on a phone or group of phones without logging into each device separately, collecting the phone log without logging into each device separately, and resetting all debug levels to their default values

For more information, see Cisco Desktop Collaboration Experience DX650 Administration Guide, Release 10.1(1).

Installation Notes

Install Latest Cisco Unified Communications Manager Firmware

Before using the Cisco DX650 with Cisco Unified Communications Manager, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster. For more information, see the Cisco Unified Communications Manager installation and upgrade guides at this URL:

http://www.cisco.com/c/en/us/support/unified-communications/unified-communications-manager-callmanager/products-installation-guides-list.html

To download and install the Cisco Unified Communications Manager firmware, perform these steps.

Procedure
Step 1   Go to the following URL:
http://www.cisco.com/cisco/software/navigator.html?mdfid=268439621&catid=278875240

Step 2   Choose your Cisco Unified Communications Manager version.

Step 3   Choose the appropriate software type.

Step 4   Hover over the desired file. When the popup window displays, click the Readme link to open the readme file.

Step 5   Choose Download or Add to cart for the desired file.

Step 6   Use the instructions in the readme file to install the updated file on the Cisco Unified Communications Manager.

Install Cisco Unified Communications Manager Device Packs

Before installing the firmware, use the following table to verify that the installed release of Cisco Unified Communications Manager supports Cisco DX650. If the installed release does not support Cisco DX650, you must upgrade or install a device pack that supports Cisco DX650.

Cisco Unified Communications Manager release Minimum Cisco Unified Communications Manager device pack

7.1(5) or higher

cmterm-devicepack7.1.5.35118-3.cop.sgn

8.5(1) or higher

cmterm-devicepack8.5.1.16097-1.cop.sgn

8.6(2) or higher

cmterm-devicepack8.6.2.24118-1.cop.sgn

9.1(1) or higher

cmterm-devicepack9.1.1.21010-1.cop.sgn

To download and install the latest Cisco Unified Communications Manager device pack, follow these steps:

Procedure
Step 1   Browse to http://software.cisco.com/download/navigator.html?mdfid=268439621&catid=278875240 and log in if necessary.

Step 2   In the right column, click on the Cisco Unified Communications Manager release that is currently installed.

Step 3   On the Download Software page, click Unified Communications Manager/CallManager Device Packages.

Step 4   Download and install the latest Cisco Unified Communications Manager device pack with Cisco DX650 support.

Important Note

This section contains important information to consider with the Cisco DX650.

Cisco Virtual Office Setup
In a Cisco Virtual Office setup, Cisco recommends the use of a Cisco 881 Integrated Services Router instead of the Cisco 871 router.

Limitations and Restrictions

This section lists the limitations and restrictions that apply to the Cisco DX650.

To prevent unauthorized copying of Digital Rights Management (DRM) protected HD video through the HDMI port, an HDMI monitor (or any HDMI sink device) that is connected to the phone must be HDCP compliant.

The Cisco DX650 does not support Android apps that require portrait mode, GPS, or Accelerometer. However, apps that support both portrait and landscape are supported in landscape mode.

The only supported external cameras are the Logitech C920-C Webcam and Logitech C930e.

Use the Google Play Store to find and add applications to your phone. Depending on your security settings, the Google Play Store may not be available.

Cisco does not guarantee that an application that you download from a third-party site will work.

Behavior During Times of Network Congestion

Anything that degrades network performance can affect voice and video quality, and in some cases, can cause a call to drop. Sources of network degradation can include, but are not limited to, the following activities:

Administrative tasks, such as an internal port scan or security scan

Attacks that occur on your network, such as a Denial of Service attack

To reduce or eliminate any adverse effects, schedule administrative network tasks during a time when the devices are not being used or exclude the devices from testing.

Supported Languages

The Cisco DX650 supports the following languages and locales:

Arabic, Egypt ( ar_EG )

Bulgarian, Bulgaria ( bg_BG )

Catalan, Spain ( ca_ES )

Chinese, PRC ( zh_CN )

Chinese, Taiwan ( zh_TW )

Croatian, Croatia ( hr_HR )

Czech, Czech Republic ( cs_CZ )

Danish, Denmark ( da_DK )

Dutch, Netherlands ( nl_NL )

English, Britain ( en_GB )

English, US ( en_US )

Finnish, Finland ( fi_FI )

French, France ( fr_FR )

German, Germany ( de_DE )

Greek, Greece ( el_GR )

Hebrew, Israel ( he_IL )

Hungarian, Hungary ( hu_HU )

Italian, Italy ( it_IT )

Japanese ( ja_JP )

Korean ( ko_KR )

Latvian, Latvia ( lv_LV )

Lithuanian, Lithuania ( lt_LT )

Norwegian bokmål , Norway ( nb_NO )

Polish ( pl_PL )

Portuguese, Brazil ( pt_BR )

Portuguese, Portugal ( pt_PT )

Romanian, Romania ( ro_RO )

Russian ( ru_RU )

Serbian, Republic of Serbia ( sr_RS )

Slovak, Slovakia ( sk_SK )

Slovenian, Slovenia ( sl_SI )

Spanish, Spain ( es_ES )

Swedish, Sweden ( sv_SE )

Thai, Thailand ( th_TH )

Turkish, Turkey ( tr_TR )

Caveats

This section contains lists of the open and resolved caveats for this release.

Access Cisco Bug Search

Known problems (bugs) are graded according to severity level. These release notes contain descriptions of the following:

All severity level 1 or 2 bugs

Significant severity level 3 bugs

You can search for problems by using the Cisco Bug Search.

Before You Begin
To access Cisco Bug Search, you need the following items:

Internet connection

Web browser

Cisco.com user ID and password

Procedure
Step 1   To access the Cisco Bug Search, go to:
https://tools.cisco.com/bugsearch

Step 2   Log in with your Cisco.com user ID and password.

Step 3   To look for information about a specific problem, enter the bug ID number in the Search for field, then press Enter.

Open Caveats for Release 10.1(1)

Identifier Headline

CSCug64698 In DID access webex app from recents, SystemUI2 stopped

CSCug82739 OMAPS00294991: Call Hold, Camera App Record, Resume, CameraHal errors.

CSCuh23429 Webex was not responding

CSCuh23442 Cannot join audio

CSCuh35491 Webex Crashed : Webex app crashed unexpectedly

CSCuh36241 system freeze and restart. opened PRT, keyboard app open for input text.

CSCuh36251 cleared data as instructed to have webex save previously called numbers.

CSCuh50245 DX650: unexpected Handsfree Send Frequency Response

CSCuh73915 5kHz Noise Sent to the Far-End User

CSCui10220 JB: UnionFS doesn't work on jbmain

CSCui12665 Tutorial App - not automatically refreshing video db for first time user

CSCui20642 DX650 Boot Up Hang

CSCui32248 DX650: WebEx Meetings string is truncated on log in screen

CSCui40888 DX650 Touch Panel Failed at RDT

CSCui41092 2.5KHZ Audio noise, caused by DX650 camera module

CSCui74050 In Camera video recording freezes when clicked on "Big eyes".

CSCui74403 Wrong kerberos credentials still fetch internet on browser.

CSCui83107 Dx650 tx-video after video-unmute to 7985-device has lot of artifacts

CSCui94500 cts-500/1000 call; seen distortd vid on dx650 after call-transfer

CSCuj07269 Email Exchange password change causes audio notification every 5 secs.

CSCuj10223 Switching audio back from iPhone to DX650 not working

CSCuj12651 Micro SD dislodged in HALT lab

CSCuj12921 PRT changes for webex log files and /sdcard

CSCuj14806 Phone lost power in HALT lab

CSCuj20245 Contacts imported via google are retained even after account removal

CSCuj29572 Screen flicker while on call

CSCuj30396 URI is shown in incoming call alert

CSCuj46045 WebEx forces a country code for all numbers, including internal.

CSCuj48560 Webex app crashed and got a ANR pop-upI was in a Webex call on DID mode

CSCuj48566 Bug 2790 Device rebooted when I fired up WebEx and tried to join

CSCuj54366 PhoneActivity not paused and erroneous WINDOW_STATE_CHANGED received

CSCuj65760 Computer cannot access DX650 device Screenshots

CSCuj66984 DX650 went on vid-mute; camera LED shows green[delay impair]

CSCuj75708 Tx-resoln did not downgr. in pkt-drop(10%) n/w[DX650 to 6000MXP call]

CSCuj76847 Fonts are cut off on Home Screen-Huge size

CSCuj76980 VVM password expiration notification is not coming

CSCuj78275 MS watchdog due to shared mutex between i/o and control thread.

CSCuj83057 Browser app doesn't respect 'AUTO' proxy over Wi-Fi settings

CSCuj83155 Locally changed time in device not updates after restart.

CSCuj84310 DX650 has questionable codec ordering declared in its SIP SDP

CSCuj85461 Effects of Ring Settings (Endpoint Active) on Hold Reversion doesnt work

CSCuj86475 Taking a Screenshot crashes SystemUI

CSCuj92003 Slowly inserting 3.5mm analog headset causes false headphone detection

CSCuj93675 Device locks again if unlocked quickly after restart

CSCuj95317 webex System UI crash issue

CSCuj95465 IPMA: "Share calls" secondary label needs updated

CSCuj97539 VPN does not return after system freeze.

CSCuj97851 VPN requires a power cycle to reconnect after loss of network

CSCul05249 Lock screen with back and home icon is displayed after factory reset

CSCul09488 Unknown message is showing while transfer the call

CSCul10268 Cisco MS fails/dies when Android media server crashes

CSCul14113 Request to update CiscoSSL version on AnyConnect Binary

CSCul34669 Overlapping of German & Spanish, French fonts in Lock Screen UI

CSCul36344 Tx-resln did not upgrade after stoppng pkt-drop impairment

CSCul40800 Configuring PLAR on phone buttons 3 and above doesn't work

CSCul41217 DX650 ringing continuously or call gets stuck when there is no call

CSCul41476 phone only mode -- clock widget does not update when phone is idle

CSCul41771 TVS requestor name IE value not correct in TVS request sent to server

CSCul44316 CTS Verifier: insecure client / server test case fails

CSCul50921 USB audio has crackling sound on some DX650 hw

CSCul56119 Conference call switches from handset to speaker unexpectedly

CSCul57822 Device go in power save mode when tapped on Lock icon

CSCul58766 Error in UCM App when proxy is enabled on the device

CSCul66640 Contact Photo disappeared while on long phone call

CSCul67110 APK's setup as services was not download from CUCM

CSCul68075 Screen goes blank when connected USB wireless Keyboard mouse during call

CSCul77581 DID: In External display recent's app will be seen with different sizes.

CSCul78941 Speed dials with pause don't work

CSCul79044 Adding DX650 10.1.1 device firmware to CUCM

CSCul80892 Taking more incorrect pin attempts to display warning message.

CSCul96960 The screen does not times out and locks depending on the SLT value

Resolved Caveats for Release 10.1(1)

Identifier Headline

CSCud48303 VVM:Voice mail messages are played with very very less volume in speaker

CSCue23832 Call is ended if tap on anywhere outside the dialog (BT off during call)

CSCue82430 VVM: Prevent replies to Unity Connection Messaging System"."

CSCuf94738 Settings > Display > Font size" setting does not persist"

CSCug41277 Phone app:Locked device dialog displays when it should not

CSCug68110 Whisper pop up is shown only in notifications when device on home screen

CSCug74402 very rarely, when changing pwr source, touchscreen not responding

CSCug74861 Phone app crash when locale is changed to Catalan Spanish

CSCug77632 Mobility icon turns ON/OFF during an active call

CSCug88240 Phone shown as Online when phone is not registered

CSCug89579 Back button not working after clicking mini-calendar

CSCug94643 Phone app crashed, if removed from recents while in an active call

CSCug97224 max length in queue statistics is limited to 5.

CSCug97918 Seen in call btwn DX650 frozn-vid whn both pkt-drop is on( delay impair)

CSCuh06757 BLF status not shown in Video Search

CSCuh20583 Device shows DND Shortcut on action bar even if template is removed

CSCuh25423 CSF2G VVM complains about JSESSIONID cookie

CSCuh36618 VVM Session closes prematurely on Unity 10.X servers

CSCuh38193 Message is not displayed for CFA infinite loop with UCM MAX CFA Hops

CSCuh38713 UDS service crashes intermittently

CSCuh39067 Video off in Phone App - call Hold/Resume state - no immediate effect

CSCuh42254 In rare cases Ethernet interface is not properly initialized

CSCuh43161 Wrong monitor icon on supervisor if non-secure party added to conference

CSCuh49667 UPDATE: Multiple issues with VM signin screen

CSCuh51061 Text boxes in Email Account Setup are cut off on some locales

CSCuh58759 Recents drawer does not show app previews

CSCuh63947 User cannot login to UDS

CSCuh66982 Phone app crashes when adding when more lines

CSCuh73013 VVM is throwing error logs when clearing message cache

CSCuh73527 Loss of phone functionality while using Plantronics Blackwire C620

CSCuh74022 TVS validation times out when server response takes more than 200 msec

CSCuh75373 Overlapping of Arabic font Locale in dropdown menus in Contacts app

CSCuh87133 VVM unread counts are out of sync

CSCuh99418 Security crash after changing TFTP server and erasing ITL when prompted

CSCui05767 Hitting save without making any changes on IPV4 settings releases IP

CSCui10432 DND status in notification not correct when changed from cucm user page

CSCui13071 Phone application crash while searching in action bar

CSCui13076 Photo's for search results are corrupted

CSCui13079 Setting crashed on Call Stats dialog

CSCui17481 VVM Messages List is Blank when there are Voicemails

CSCui33312 Phones Trying High Rate of Failed Logins

CSCui38605 Phone stopped responding

CSCui45903 Extension Mobility dialogs have visual issues

CSCui48542 EW: Set status message with shutdown reason on shutdown and restart

CSCui51534 Jabber icon disappeared after removing all icons from folder

CSCui56504 Phone app crashed while in Transfer screen

CSCui56609 Proxy setting popup visual issues

CSCui62678 Phone search text box fails to provide results

CSCui63334 Enable 48kHz-only USB headsets with android media.

CSCui65364 The Contact's presence status is not shown in contacts widget

CSCui67028 Android media latency reduction.

CSCui69538 MWI LED is on but VVM app indicates no new voicemail

CSCui71391 Dial out a Number from recent page, dialer pad shows no number

CSCui71804 Pause/play icon of music app is not changing under system bar

CSCui71854 Incoming call alert only shows FOR" DN in a forwarded call"

CSCui71869 Volume of music app decreases when pressed headset button on endpoint

CSCui73763 Device Freeze when kerberos auth activated and playstore accessed.

CSCui75027 Phone stopped responding - I received an incoming call.

CSCui76086 Unable to add URI from BLF SD in Contextual Action Screen

CSCui76803 Conference details are overlapped when display names are long

CSCui77033 Browser crash on NTLM proxy authentication from settings

CSCui78220 Ring tone heard in DX650 handset- in a BT call as well as an IP call

CSCui78911 Extra line is shown under speed dials upon adding queue status button

CSCui79407 Hunt group login state icon is not preserved on device reset/restart.

CSCui79681 Wrong monitor icon on supervisor if non-secure party added to conference

CSCui79812 Hunt Pilot details are not displayed in incoming alerts and call details

CSCui80082 Contact app crashes the first time clicking on Conatact w social updates

CSCui80332 EM login sometimes does not pop up when clicking on Sign in as new user

CSCui81600 DID restart toast coming on external display rather than internal.

CSCui81666 Long Hunt group alerting name is truncated in phone app

CSCui81923 Video crashed on searching a contact in a active video call

CSCui82044 Phoneapp crash when twoway intrcom conectd durng call recording on agent

CSCui82247 BT settings tab got freezed

CSCui86184 No audio on resume after vid is disabled from UCM in held state

CSCui86317 calllist view is not proper after answer when video is disabled from UCM

CSCui86556 Refresh Button in Queue status closes the queue details dialog box

CSCui88660 Phone app stops when lock screen is triggered

CSCui88683 Notification icons have inconsistent color

CSCui88698 Tx-resln stay at old value inspite of change to Auto in phApp durng call

CSCui88723 Registration fails after factory reset in encrypted config with Null LSC

CSCui90163 Dialing out a default domain URI only shows the name & not the extension

CSCui90259 Sudden disappearance occurs for secondary lines after Reset->Restart

CSCui90316 Conference/transfer from the list is unsuccessful for a plus DN""

CSCui90809 URI not displayed when dialing from search results

CSCui91106 Wrong URI displayed on dialing when call forward is enabled

CSCui92849 Device go to Power save mode after double duration of lock

CSCui94542 360p vid seen on CTS is not of good quality(tiny dots appear on CTS-500)

CSCui97461 VVM: reply / reply all / forward screen - many buttons do not function

CSCui99230 Intercom Pop-up flickers when tapping connect icon for two way intercom

CSCui99289 Phone app crash observed by tapping on callback available notification

CSCui99439 MNC reached toast is not displayed for shared line

CSCuj01911 Bkgd asset for video call details popup incorrect

CSCuj04248 Parker destination unavailable" is not displayed if no park slot"

CSCuj04452 Phone app overflow menu changes its position when device re-registers

CSCuj04469 Cisco Search crashed- one time issue

CSCuj04671 While dialing out a partial SD,shows only remaining nos in the DN area

CSCuj07269 Email Exchange password change causes audio notification every 5 secs.

CSCuj07921 Conference call dialer should not have voicemail option

CSCuj09478 Toast is not displayed on tapping call pickup for PLAR line

CSCuj09707 Phone app crash observed if endpoint ends preserved intercom call

CSCuj09865 Recents tab is blank

CSCuj10174 Switch button in System Notification area does not work as intended

CSCuj12995 Multiple issues with orientation screen

CSCuj13031 Visual revisions to display options screen

CSCuj14908 Phone app force closed when invalid data is in speed dial indexes.

CSCuj15435 during E20 call ; conctd C920 ext-cam ; Vid not transfd to ext-cam

CSCuj28156 VVM: Visual voicemail crash observed after sign in to VVM

CSCuj30699 Email app Crash when text of subject is dragged using external mouse

CSCuj31259 External Camera b/w usage Bursts at up to double the configured b/w

CSCuj35673 Phone not responding after webex meeting.

CSCuj39613 BW-impair to 250kbps; aftr few sec seen blank screen on EX60(fatal-sig)

CSCuj41667 Phone app crashed: One time issue.

CSCuj42359 Navigating to messages tab opens onscreen keyboard

CSCuj44875 Accessibility: Headers in line area are read as disabled

CSCuj44890 Accessibility: Incoming call info is read intermittently in phone app

CSCuj44905 Accessibility: Lockscreen accessibility issues

CSCuj45661 Bad audio quality on wireless calls

CSCuj45814 Zebra patterns slowly appear in C920 Transmit Stream

CSCuj57009 update Google map to version 6.14.3 from GMS 4.1_r5

CSCuj57245 self view video frozen -- meet me video bridge with about 8 participants

CSCuj57581 Poor Bluetooth audio quality (pops & clicks) due to clock sync issue

CSCuj60311 Lockscreen UI textbox is not visible when ScreenLock is set has password

CSCuj60486 Fonts issue in Contacts & Calendar-Display size as Huge

CSCuj62563 URI Calling failed when dialed using BLF Speed Dial

CSCuj63143 got phone not working message when answering a (webex) call

CSCuj63514 Call alert does not dismiss when answered by remote phone

CSCuj63686 In Ext-cam call seen tx:352x288 but self-view is of 16:9 aspect ratio

CSCuj69088 Config Manager: Modify handling of parser error

CSCuj69502 Search hint not shown in Phone App UI

CSCuj69623 Setting isn't responding" after changing Wifi On/Off"

CSCuj70803 Unable to log in to vvm account after entering invalid server address

CSCuj71798 Forwarded call divert phone hang

CSCuj74488 Phone app crash is seen while resuming a hold call on the Endpoint

CSCuj75108 Unable to get audio stream info after call is established

CSCuj77678 Test Case: 11.4.2.4 Intermittent Failure: Dial from call history failure

CSCuj83909 Video user experience with Anyconnect VPN not good

CSCuj85569 Phone app gives force close error

CSCuj90702 Conference message isn't showing in DX650 when called phone is in contac

CSCuj97070 Add a new call" from predictive search causes calling an unknown number"

CSCuj98225 Cannot to return to phone app while on Jabber IM

CSCul02661 Settings sometimes crashes when returning to Call Stats via Recent Apps

CSCul03283 ANR in BundledAppInstaller during onCreate

CSCul06599 In a call, unable to alternative between a BT headset and speaker phone

CSCul07623 Silent Monitoring from the supervisor side is not working

CSCul07743 Phone app crashed during partial speed dial

CSCul15767 Phone app crash is observed when playing greeting without recording

CSCul16783 Audio didn't switch from Bluetooth headset to speakphone

CSCul17933 ICMP_UNREACHABLE caused CC restart

CSCul22958 Keeps asking for UDS creds

CSCul29965 BT headset volume too low for lower steps; too high for higher steps

Troubleshooting

Administrator Redistributes Phone

When an administrator redistributes a phone (that is, gives the phone to a different user), the administrator should execute a factory reset of the device to remove any user data that was previously stored on the device.

Change User ID of a Device

If an administrator changes the user ID of a device from user A to user B, none of the data that is associated with user A will be available to user B.

The new user must download apps and other data.

This scenario may apply to a single user that changes from an old user ID to a new user ID.

Documentation, Service Requests, and Additional Information

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/c/en/us/td/docs/general/whatsnew/whatsnew.html

Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS Version 2.0.

Problem Report Tool

Cisco DX650 includes an integrated reporting tool, Problem Report Tool, to provide support for device-related issues. To access the tool, choose Settings > About device > Cisco Collaboration Problem Reporting Tool.

Note
Email messages generated by the Problem Report Tool are required by Cisco TAC when troubleshooting problems on Cisco DX650 devices.

Users can issue a notification from their device by accessing the Problem Report Tool and providing the following information:

Select date that problem was observed (this field is auto populated with the date the tool was invoked)

Select time that problem was observed (this field is auto populated with the date the tool was invoked)

Select problem application. If you are unsure of the application that had the problem, select None.

Problem description (include a succinct description of the unexpected behavior that was observed and any steps that led to it)

Customer support email address (provided by administrator)

Tap Create problem report.

Note

The customer support email address is the device administrator email address.

Copyright © 2016, Cisco Systems, Inc. All rights reserved.

Cisco Unified Communications Manager release	Minimum Cisco Unified Communications Manager device pack
7.1(5) or higher	cmterm-devicepack7.1.5.35118-3.cop.sgn
8.5(1) or higher	cmterm-devicepack8.5.1.16097-1.cop.sgn
8.6(2) or higher	cmterm-devicepack8.6.2.24118-1.cop.sgn
9.1(1) or higher	cmterm-devicepack9.1.1.21010-1.cop.sgn

Identifier	Headline
CSCug64698	In DID access webex app from recents, SystemUI2 stopped
CSCug82739	OMAPS00294991: Call Hold, Camera App Record, Resume, CameraHal errors.
CSCuh23429	Webex was not responding
CSCuh23442	Cannot join audio
CSCuh35491	Webex Crashed : Webex app crashed unexpectedly
CSCuh36241	system freeze and restart. opened PRT, keyboard app open for input text.
CSCuh36251	cleared data as instructed to have webex save previously called numbers.
CSCuh50245	DX650: unexpected Handsfree Send Frequency Response
CSCuh73915	5kHz Noise Sent to the Far-End User
CSCui10220	JB: UnionFS doesn't work on jbmain
CSCui12665	Tutorial App - not automatically refreshing video db for first time user
CSCui20642	DX650 Boot Up Hang
CSCui32248	DX650: WebEx Meetings string is truncated on log in screen
CSCui40888	DX650 Touch Panel Failed at RDT
CSCui41092	2.5KHZ Audio noise, caused by DX650 camera module
CSCui74050	In Camera video recording freezes when clicked on "Big eyes".
CSCui74403	Wrong kerberos credentials still fetch internet on browser.
CSCui83107	Dx650 tx-video after video-unmute to 7985-device has lot of artifacts
CSCui94500	cts-500/1000 call; seen distortd vid on dx650 after call-transfer
CSCuj07269	Email Exchange password change causes audio notification every 5 secs.
CSCuj10223	Switching audio back from iPhone to DX650 not working
CSCuj12651	Micro SD dislodged in HALT lab
CSCuj12921	PRT changes for webex log files and /sdcard
CSCuj14806	Phone lost power in HALT lab
CSCuj20245	Contacts imported via google are retained even after account removal
CSCuj29572	Screen flicker while on call
CSCuj30396	URI is shown in incoming call alert
CSCuj46045	WebEx forces a country code for all numbers, including internal.
CSCuj48560	Webex app crashed and got a ANR pop-upI was in a Webex call on DID mode
CSCuj48566	Bug 2790 Device rebooted when I fired up WebEx and tried to join
CSCuj54366	PhoneActivity not paused and erroneous WINDOW_STATE_CHANGED received
CSCuj65760	Computer cannot access DX650 device Screenshots
CSCuj66984	DX650 went on vid-mute; camera LED shows green[delay impair]
CSCuj75708	Tx-resoln did not downgr. in pkt-drop(10%) n/w[DX650 to 6000MXP call]
CSCuj76847	Fonts are cut off on Home Screen-Huge size
CSCuj76980	VVM password expiration notification is not coming
CSCuj78275	MS watchdog due to shared mutex between i/o and control thread.
CSCuj83057	Browser app doesn't respect 'AUTO' proxy over Wi-Fi settings
CSCuj83155	Locally changed time in device not updates after restart.
CSCuj84310	DX650 has questionable codec ordering declared in its SIP SDP
CSCuj85461	Effects of Ring Settings (Endpoint Active) on Hold Reversion doesnt work
CSCuj86475	Taking a Screenshot crashes SystemUI
CSCuj92003	Slowly inserting 3.5mm analog headset causes false headphone detection
CSCuj93675	Device locks again if unlocked quickly after restart
CSCuj95317	webex System UI crash issue
CSCuj95465	IPMA: "Share calls" secondary label needs updated
CSCuj97539	VPN does not return after system freeze.
CSCuj97851	VPN requires a power cycle to reconnect after loss of network
CSCul05249	Lock screen with back and home icon is displayed after factory reset
CSCul09488	Unknown message is showing while transfer the call
CSCul10268	Cisco MS fails/dies when Android media server crashes
CSCul14113	Request to update CiscoSSL version on AnyConnect Binary
CSCul34669	Overlapping of German & Spanish, French fonts in Lock Screen UI
CSCul36344	Tx-resln did not upgrade after stoppng pkt-drop impairment
CSCul40800	Configuring PLAR on phone buttons 3 and above doesn't work
CSCul41217	DX650 ringing continuously or call gets stuck when there is no call
CSCul41476	phone only mode -- clock widget does not update when phone is idle
CSCul41771	TVS requestor name IE value not correct in TVS request sent to server
CSCul44316	CTS Verifier: insecure client / server test case fails
CSCul50921	USB audio has crackling sound on some DX650 hw
CSCul56119	Conference call switches from handset to speaker unexpectedly
CSCul57822	Device go in power save mode when tapped on Lock icon
CSCul58766	Error in UCM App when proxy is enabled on the device
CSCul66640	Contact Photo disappeared while on long phone call
CSCul67110	APK's setup as services was not download from CUCM
CSCul68075	Screen goes blank when connected USB wireless Keyboard mouse during call
CSCul77581	DID: In External display recent's app will be seen with different sizes.
CSCul78941	Speed dials with pause don't work
CSCul79044	Adding DX650 10.1.1 device firmware to CUCM
CSCul80892	Taking more incorrect pin attempts to display warning message.
CSCul96960	The screen does not times out and locks depending on the SLT value

Identifier	Headline
CSCud48303	VVM:Voice mail messages are played with very very less volume in speaker
CSCue23832	Call is ended if tap on anywhere outside the dialog (BT off during call)
CSCue82430	VVM: Prevent replies to Unity Connection Messaging System"."
CSCuf94738	Settings > Display > Font size" setting does not persist"
CSCug41277	Phone app:Locked device dialog displays when it should not
CSCug68110	Whisper pop up is shown only in notifications when device on home screen
CSCug74402	very rarely, when changing pwr source, touchscreen not responding
CSCug74861	Phone app crash when locale is changed to Catalan Spanish
CSCug77632	Mobility icon turns ON/OFF during an active call
CSCug88240	Phone shown as Online when phone is not registered
CSCug89579	Back button not working after clicking mini-calendar
CSCug94643	Phone app crashed, if removed from recents while in an active call
CSCug97224	max length in queue statistics is limited to 5.
CSCug97918	Seen in call btwn DX650 frozn-vid whn both pkt-drop is on( delay impair)
CSCuh06757	BLF status not shown in Video Search
CSCuh20583	Device shows DND Shortcut on action bar even if template is removed
CSCuh25423	CSF2G VVM complains about JSESSIONID cookie
CSCuh36618	VVM Session closes prematurely on Unity 10.X servers
CSCuh38193	Message is not displayed for CFA infinite loop with UCM MAX CFA Hops
CSCuh38713	UDS service crashes intermittently
CSCuh39067	Video off in Phone App - call Hold/Resume state - no immediate effect
CSCuh42254	In rare cases Ethernet interface is not properly initialized
CSCuh43161	Wrong monitor icon on supervisor if non-secure party added to conference
CSCuh49667	UPDATE: Multiple issues with VM signin screen
CSCuh51061	Text boxes in Email Account Setup are cut off on some locales
CSCuh58759	Recents drawer does not show app previews
CSCuh63947	User cannot login to UDS
CSCuh66982	Phone app crashes when adding when more lines
CSCuh73013	VVM is throwing error logs when clearing message cache
CSCuh73527	Loss of phone functionality while using Plantronics Blackwire C620
CSCuh74022	TVS validation times out when server response takes more than 200 msec
CSCuh75373	Overlapping of Arabic font Locale in dropdown menus in Contacts app
CSCuh87133	VVM unread counts are out of sync
CSCuh99418	Security crash after changing TFTP server and erasing ITL when prompted
CSCui05767	Hitting save without making any changes on IPV4 settings releases IP
CSCui10432	DND status in notification not correct when changed from cucm user page
CSCui13071	Phone application crash while searching in action bar
CSCui13076	Photo's for search results are corrupted
CSCui13079	Setting crashed on Call Stats dialog
CSCui17481	VVM Messages List is Blank when there are Voicemails
CSCui33312	Phones Trying High Rate of Failed Logins
CSCui38605	Phone stopped responding
CSCui45903	Extension Mobility dialogs have visual issues
CSCui48542	EW: Set status message with shutdown reason on shutdown and restart
CSCui51534	Jabber icon disappeared after removing all icons from folder
CSCui56504	Phone app crashed while in Transfer screen
CSCui56609	Proxy setting popup visual issues
CSCui62678	Phone search text box fails to provide results
CSCui63334	Enable 48kHz-only USB headsets with android media.
CSCui65364	The Contact's presence status is not shown in contacts widget
CSCui67028	Android media latency reduction.
CSCui69538	MWI LED is on but VVM app indicates no new voicemail
CSCui71391	Dial out a Number from recent page, dialer pad shows no number
CSCui71804	Pause/play icon of music app is not changing under system bar
CSCui71854	Incoming call alert only shows FOR" DN in a forwarded call"
CSCui71869	Volume of music app decreases when pressed headset button on endpoint
CSCui73763	Device Freeze when kerberos auth activated and playstore accessed.
CSCui75027	Phone stopped responding - I received an incoming call.
CSCui76086	Unable to add URI from BLF SD in Contextual Action Screen
CSCui76803	Conference details are overlapped when display names are long
CSCui77033	Browser crash on NTLM proxy authentication from settings
CSCui78220	Ring tone heard in DX650 handset- in a BT call as well as an IP call
CSCui78911	Extra line is shown under speed dials upon adding queue status button
CSCui79407	Hunt group login state icon is not preserved on device reset/restart.
CSCui79681	Wrong monitor icon on supervisor if non-secure party added to conference
CSCui79812	Hunt Pilot details are not displayed in incoming alerts and call details
CSCui80082	Contact app crashes the first time clicking on Conatact w social updates
CSCui80332	EM login sometimes does not pop up when clicking on Sign in as new user
CSCui81600	DID restart toast coming on external display rather than internal.
CSCui81666	Long Hunt group alerting name is truncated in phone app
CSCui81923	Video crashed on searching a contact in a active video call
CSCui82044	Phoneapp crash when twoway intrcom conectd durng call recording on agent
CSCui82247	BT settings tab got freezed
CSCui86184	No audio on resume after vid is disabled from UCM in held state
CSCui86317	calllist view is not proper after answer when video is disabled from UCM
CSCui86556	Refresh Button in Queue status closes the queue details dialog box
CSCui88660	Phone app stops when lock screen is triggered
CSCui88683	Notification icons have inconsistent color
CSCui88698	Tx-resln stay at old value inspite of change to Auto in phApp durng call
CSCui88723	Registration fails after factory reset in encrypted config with Null LSC
CSCui90163	Dialing out a default domain URI only shows the name & not the extension
CSCui90259	Sudden disappearance occurs for secondary lines after Reset->Restart
CSCui90316	Conference/transfer from the list is unsuccessful for a plus DN""
CSCui90809	URI not displayed when dialing from search results
CSCui91106	Wrong URI displayed on dialing when call forward is enabled
CSCui92849	Device go to Power save mode after double duration of lock
CSCui94542	360p vid seen on CTS is not of good quality(tiny dots appear on CTS-500)
CSCui97461	VVM: reply / reply all / forward screen - many buttons do not function
CSCui99230	Intercom Pop-up flickers when tapping connect icon for two way intercom
CSCui99289	Phone app crash observed by tapping on callback available notification
CSCui99439	MNC reached toast is not displayed for shared line
CSCuj01911	Bkgd asset for video call details popup incorrect
CSCuj04248	Parker destination unavailable" is not displayed if no park slot"
CSCuj04452	Phone app overflow menu changes its position when device re-registers
CSCuj04469	Cisco Search crashed- one time issue
CSCuj04671	While dialing out a partial SD,shows only remaining nos in the DN area
CSCuj07269	Email Exchange password change causes audio notification every 5 secs.
CSCuj07921	Conference call dialer should not have voicemail option
CSCuj09478	Toast is not displayed on tapping call pickup for PLAR line
CSCuj09707	Phone app crash observed if endpoint ends preserved intercom call
CSCuj09865	Recents tab is blank
CSCuj10174	Switch button in System Notification area does not work as intended
CSCuj12995	Multiple issues with orientation screen
CSCuj13031	Visual revisions to display options screen
CSCuj14908	Phone app force closed when invalid data is in speed dial indexes.
CSCuj15435	during E20 call ; conctd C920 ext-cam ; Vid not transfd to ext-cam
CSCuj28156	VVM: Visual voicemail crash observed after sign in to VVM
CSCuj30699	Email app Crash when text of subject is dragged using external mouse
CSCuj31259	External Camera b/w usage Bursts at up to double the configured b/w
CSCuj35673	Phone not responding after webex meeting.
CSCuj39613	BW-impair to 250kbps; aftr few sec seen blank screen on EX60(fatal-sig)
CSCuj41667	Phone app crashed: One time issue.
CSCuj42359	Navigating to messages tab opens onscreen keyboard
CSCuj44875	Accessibility: Headers in line area are read as disabled
CSCuj44890	Accessibility: Incoming call info is read intermittently in phone app
CSCuj44905	Accessibility: Lockscreen accessibility issues
CSCuj45661	Bad audio quality on wireless calls
CSCuj45814	Zebra patterns slowly appear in C920 Transmit Stream
CSCuj57009	update Google map to version 6.14.3 from GMS 4.1_r5
CSCuj57245	self view video frozen -- meet me video bridge with about 8 participants
CSCuj57581	Poor Bluetooth audio quality (pops & clicks) due to clock sync issue
CSCuj60311	Lockscreen UI textbox is not visible when ScreenLock is set has password
CSCuj60486	Fonts issue in Contacts & Calendar-Display size as Huge
CSCuj62563	URI Calling failed when dialed using BLF Speed Dial
CSCuj63143	got phone not working message when answering a (webex) call
CSCuj63514	Call alert does not dismiss when answered by remote phone
CSCuj63686	In Ext-cam call seen tx:352x288 but self-view is of 16:9 aspect ratio
CSCuj69088	Config Manager: Modify handling of parser error
CSCuj69502	Search hint not shown in Phone App UI
CSCuj69623	Setting isn't responding" after changing Wifi On/Off"
CSCuj70803	Unable to log in to vvm account after entering invalid server address
CSCuj71798	Forwarded call divert phone hang
CSCuj74488	Phone app crash is seen while resuming a hold call on the Endpoint
CSCuj75108	Unable to get audio stream info after call is established
CSCuj77678	Test Case: 11.4.2.4 Intermittent Failure: Dial from call history failure
CSCuj83909	Video user experience with Anyconnect VPN not good
CSCuj85569	Phone app gives force close error
CSCuj90702	Conference message isn't showing in DX650 when called phone is in contac
CSCuj97070	Add a new call" from predictive search causes calling an unknown number"
CSCuj98225	Cannot to return to phone app while on Jabber IM
CSCul02661	Settings sometimes crashes when returning to Call Stats via Recent Apps
CSCul03283	ANR in BundledAppInstaller during onCreate
CSCul06599	In a call, unable to alternative between a BT headset and speaker phone
CSCul07623	Silent Monitoring from the supervisor side is not working
CSCul07743	Phone app crashed during partial speed dial
CSCul15767	Phone app crash is observed when playing greeting without recording
CSCul16783	Audio didn't switch from Bluetooth headset to speakphone
CSCul17933	ICMP_UNREACHABLE caused CC restart
CSCul22958	Keeps asking for UDS creds
CSCul29965	BT headset volume too low for lower steps; too high for higher steps

Step 1	Go to the following URL: http://www.cisco.com/cisco/software/navigator.html?mdfid=268439621&catid=278875240
Step 2	Choose your Cisco Unified Communications Manager version.
Step 3	Choose the appropriate software type.
Step 4	Hover over the desired file. When the popup window displays, click the Readme link to open the readme file.
Step 5	Choose Download or Add to cart for the desired file.
Step 6	Use the instructions in the readme file to install the updated file on the Cisco Unified Communications Manager.

Step 1	Browse to http://software.cisco.com/download/navigator.html?mdfid=268439621&catid=278875240 and log in if necessary.
Step 2	In the right column, click on the Cisco Unified Communications Manager release that is currently installed.
Step 3	On the Download Software page, click Unified Communications Manager/CallManager Device Packages.
Step 4	Download and install the latest Cisco Unified Communications Manager device pack with Cisco DX650 support.

Step 1	To access the Cisco Bug Search, go to: https://tools.cisco.com/bugsearch
Step 2	Log in with your Cisco.com user ID and password.
Step 3	To look for information about a specific problem, enter the bug ID number in the Search for field, then press Enter.

Release Notes for Cisco Desktop Collaboration Experience DX650, Release 10.1(1)

Available Languages

Download Options

Bias-Free Language

Release Notes for Cisco DX650, Release 10.1(1)

System Requirements

Minimum System Requirements

WLAN Requirements

User Features and Benefits

Related Documentation

Cisco Desktop Collaboration Experience DX600 Series Documentation

Cisco Desktop Collaboration Experience DX650

Cisco and the Environment

Cisco Unified Communications Manager Documentation

Tips for Searching Cisco Documentation

New and Changed Features

Features Available with Firmware Release

Application Dial Rules

Check CTL and ITL Files Remotely

Data Migration

Flexible DSCP

Gateway Recording

Remote Lock

Remote Wipe

Self-Provisioning

Wireless LAN Profiles

Features Available with Latest Cisco Unified Communications Manager Device Pack

Default Wallpaper Control

Intelligent Proximity

Phone Only Mode

Serviceability Enhancements

Installation Notes

Install Latest Cisco Unified Communications Manager Firmware

Install Cisco Unified Communications Manager Device Packs

Important Note

Cisco Virtual Office Setup

Limitations and Restrictions

Behavior During Times of Network Congestion

Supported Languages

Caveats

Access Cisco Bug Search

Open Caveats for Release 10.1(1)

Resolved Caveats for Release 10.1(1)

Troubleshooting

Administrator Redistributes Phone

Change User ID of a Device

Documentation, Service Requests, and Additional Information

Problem Report Tool

Was this Document Helpful?

Contact Cisco

This Document Applies to These Products