Administering a DMM Appliance

Revised: March 16, 2009

This chapter explains how you can use AAI to administer a DMM appliance and includes the following sections:

•Starting and Using AAI

•Performing Routine Administrative Tasks

•Changing the Network Settings for an Appliance

•Changing the Date and Time Settings for an Appliance

Starting and Using AAI

To start AAI from the appliance login prompt, enter the username admin and enter the password that you specified for the admin account when you completed the checklist of tasks in Chapter 3, "Setting Up and Configuring a DMM Appliance."

To see options or change selections in AAI, do any of the following:

•To highlight an option or to navigate through the list of options, press the Up/Down arrow keys.

•To select or deselect a highlighted option, press Spacebar.

•To save your changes to an option that you selected for editing and let your take effect, press Enter.

Performing Routine Administrative Tasks

•Viewing Appliance System Information

•Backing Up an Appliance

•Restoring from an Appliance Backup

•Changing the Logging Level

•Obtaining or Transferring a Copy of the System Log

•Enabling or Disabling the Java Cache

•Changing the Appliance Administrator Password

•Patching or Updating Appliance Software

•Restarting an Appliance

•Shutting Down an Appliance

Viewing Appliance System Information

To see system information for an appliance, log in, choose SHOW_INFO, and press Enter.

Backing Up an Appliance

You can back up an appliance by using AAI. This backup creates a file that includes database and configuration information only for the appliance; it does not contain media files.

Tip You can back up an appliance also by using DMS-Admin. This backup creates a file that includes database and configuration information for both the DMM and Video Portal appliances. For more information, see the User Guide for Cisco Digital Media Manager 5.1.x on Cisco.com.

Before You Begin

•Log in to AAI.

Procedure

Step 1 Choose DMM_CONTROL, and press Enter.

Step 2 To back up DMM, choose BACKUP_DMM, press Enter, and then do one of the following:

•To back up to a USB drive, choose USB, and press Enter.

•To back up to a video portal appliance, choose VIDEO_PORTAL, and press Enter.

Restoring from an Appliance Backup

You can restore an appliance from a backup.

Before You Begin

•Log in to AAI.

Procedure

Step 1 Choose DMM_CONTROL, and press Enter.

Step 2 To restore DMM, choose RESTORE_DMM, press Enter, and then do one of the following:

•To restore from a backup on a USB drive, choose USB, and press Enter.

•To restore from a backup on a video portal appliance, choose VIDEO_PORTAL, and press Enter.

Changing the Logging Level

You can change the level of detail that syslog messages show.

Before You Begin

•Log in to AAI.

Procedure

Step 1 Choose DMM_CONTROL, and press Enter.

Step 2 Choose DMM_LOG_LEVEL, press Enter, and do one of the following:

•To receive messages of only the greatest severity, choose ERROR.

•To receive warning messages and error messages, choose WARN.

•To receive informational, warning, and error messages, choose INFO.

•To receive messages of every severity level, choose DEBUG.

Step 3 Press Enter.

Obtaining or Transferring a Copy of the System Log

You can save a copy of the appliance log file to a USB drive that you attach directly to your appliance, or you can transfer a copy of the log to any SFTP-enabled server.

Before You Begin

•Log in to AAI.

Procedure

Step 1 Choose APPLIANCE_CONTROL, and press Enter.

Step 2 Choose GET_SYSLOG, press Enter, and do one of the following:

•To transfer a copy of the log to an attached USB drive, choose USB, and press Enter.

•To transfer a copy of the log by SFTP to a reachable server:

a. Choose SFTP, and press Enter.

b. Enter the SFTP server IP address or routable DNS name, and press Enter.

c. Enter the username that you use when you log in to the SFTP server, and press Enter.

d. Enter the password that you use when you log in to the SFTP server, and press Enter.

A system message in AAI tells you if the SFTP file transfer was successful.

Enabling or Disabling the Java Cache

Before You Begin

•Log in to AAI.

Procedure

Step 1 Choose APPLIANCE_CONTROL, and press Enter.

Step 2 Choose CHANGE_JAVA_CACHE, and press Enter.

Step 3 Choose ENABLE to turn caching on for Java, and press Enter.

Alternatively, choose DISABLE to turn off Java caching, and press Enter.

Step 4 Press Enter.

Changing the Appliance Administrator Password

You can change the appliance administrator password. The password that you enter must contain at least 6 characters.

Before You Begin

•Log in to AAI.

Procedure

Step 1 Choose APPLIANCE_CONTROL, and press Enter.

Step 2 Choose RESET_PASSWORD, and press Enter.

Step 3 Enter the new password, and press Enter three times.

Patching or Updating Appliance Software

You can install a software patch or a software update.

Before You Begin

•Log in to AAI.

Procedure

Step 1 Choose APPLIANCE_CONTROL, and press Enter.

Step 2 Choose SOFTWARE_UPDATE, and press Enter.

Step 3 Insert the CD-ROM, and press Enter.

Restarting an Appliance

You can restart an appliance.

Before You Begin

•Log in to AAI.

Procedure

Step 1 Choose APPLIANCE_CONTROL, and press Enter.

Step 2 Choose REBOOT, and press Enter.

Step 3 Choose Yes, and press Enter.

Shutting Down an Appliance

You can shut down an appliance.

Before You Begin

•Log in to AAI.

Procedure

Step 1 Choose APPLIANCE_CONTROL, and press Enter.

Step 2 Choose SHUTDOWN, and press Enter.

Step 3 Choose Yes, and press Enter.

Changing the Network Settings for an Appliance

Note•We recommend that you never change the static IP address that you assign to your DMM appliance.

•We recommend that you do not use DHCP to obtain the IP address for your appliance due to the sometimes unpredictable expiration of IP addresses in DHCP systems and the administrative overhead of reconfiguring other devices to reestablish disrupted connections for deployments.

•If your network uses a DNS server, you must reassociate the resolvable DNS hostname for your DMM appliance each time that you change its IP address.

You can change network settings for an appliance.

Before You Begin

•Log in to AAI.

Procedure

Step 1 Choose NETWORK_SETTINGS, and press Enter.

Step 2 Choose the type of network setting to change. The options are:

•HOSTNAME—To change the appliance hostname, choose this option.

•TCP_IP—To change how the appliance obtains its IP address (DHCP or static), choose this option. We recommend that you do not choose DHCP.

•DNS—To change the primary or secondary DNS server for the appliance, choose this option.

•AUTO_NEGOTIATION—To change NIC speed and duplex settings for the appliance, including whether the speed and duplex should be autonegotiated, choose this option.

•NETWORK_TOOLS—To troubleshoot the network, choose this option.

Step 3 Press Enter.

Step 4 Enter or choose the new settings, and choose the options to confirm each individual change.

Step 5 Confirm the combination of all the network settings that you changed:

•If everything is correct, press Enter.

•If anything is incorrect, choose No, and press Enter to enter different settings.

Changing the Date and Time Settings for an Appliance

You can configure the date and time settings for an appliance.

Before You Begin

•Log in to AAI.

Procedure

Step 1 Choose DATE_TIME_SETTINGS, and press Enter.

Step 2 Choose the type of setting to change. The options are:

•TIME_ZONE — To change the appliance time zone, or to enable or disable the appliance system clock to use UTC, choose this option.

•DATE — To change the year, month, or date for the appliance, choose this option.

•TIME — To change the hour, minute, or second for the appliance, choose this option.

•NTP — To enable or disable the appliance to use an NTP server, or to change which NTP server the appliance uses, choose this option.

•SHOW_TIME — To see what time setting is in effect on this appliance, choose this option.

Step 3 Press Enter.

Step 4 Enter or choose the new date and time settings, and choose the options to confirm each individual change.

Step 5 Confirm the combination of all the date and time settings that you changed:

•If everything is correct, press Enter.

•If anything is incorrect, choose No, and press Enter to enter different settings.

Configuring Database Replication

Caution If you use Cisco Video Portal, you must configure and enable database replication between your DMM appliance and your Video Portal appliance. If you do not do this, Cisco DMS will not work as designed.

Note If your DMM appliance goes down temporarily or restarts, you must ensure that replication between it and Video Portal has resumed. To verify this, check that AAI for your Video Portal appliance shows this message: "Replication to Digital Media Manager: Working."

Before You Begin

•Log in to AAI.

Procedure

Step 1 Choose REPLICATION, and press Enter.

Step 2 To enter or edit the IP address of the Video Portal appliance:

a. Choose ADD/CHANGE, and p

b. Press Enter.

c. Enter the IP address.

d. Press OK.

Alternatively, press Cancel.

Step 3 (Optional) To check replication status, choose STATUS, and press Enter.

Step 4 Press Enter.

The speed at which replication is finished depends on how many records must be replicated.