Troubleshooting
The following table describes troubleshooting suggestions for issues that you might encounter.
Issue |
Suggested Solution |
---|---|
Connection to BMC is lost after an update and reboot and the KVM session ends. |
This is expected behavior after a firmware update. Log back in to the BMC and reestablish your KVM session. |
The following error message is observed: PID,
Board Part Number, Product Part Number <PID, Board Part Number,
Product Part Number> is not supported by this HUU image. HUU will
not boot on this machine. Press any key to reboot the server.
|
This error message is displayed when the HUU ISO is not supported by the server. Use the HUU ISO that is supported by the server. |
When you update the chassis components simultaneously using either Update or Update All option, the update on the second triggering chassis component is skipped, and the subsequent component is updated. |
Update the server nodes 1 and 2 sequentially. |