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Cisco IMC Supervisor Rack-Mount Servers Management Guide, Release 2.0

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The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.

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Book Title

Cisco IMC Supervisor Rack-Mount Servers Management Guide, Release 2.0

Chapter Title

Managing Rack Servers

Results

Updated:
August 29, 2016

Chapter: Managing Rack Servers

Managing Rack Servers

This chapter contains the following topics:

Viewing Rack Mount Server Details

Perform this procedure when you want to view the details of a rack mount server such as the memory, CPUs, PSUs used in the server and so on.


Note

You can also perform this procedure by clicking Rack Groups in the left pane.

Before You Begin

The server is already added as a Rack Account under a Rack Group.

Procedure
    Step 1   From the menu bar, choose Systems > Inventory and Fault Status.
    Step 2   In the left pane, expand Rack Groups and select the rack group which contains the server.
    Step 3   In the right pane, select the Rack Servers tab.
    Step 4   Double-click the sever from the list to view the details or click the sever from the list and click the down arrow on the far right and choose View Details.
    Note   

    You cannot see the down arrow on the far right till you select a server from the list.

    The following details are available for a rackmount server:

    Tab

    Description

    Summary

    An overview of the rack account.

    CPUs

    The details of the CPU used in the server.

    Memory

    The details of the memory used in the server.

    PSUs

    The details of the power supply unit used in the server.

    PCI Adapters

    The details of the PCI adapters used in the server.

    VIC Adapters

    The details of the VIC adapters used in the server.

    Select any of the VIC Adapters listed and click View Details to view information such as External Ethernet Interfaces, VM FEXs and so on.

    Network Adapters

    The details of the network adapters used in the server.

    Select any of the Network Adapters listed and click View Details to view information on External Ethernet Interfaces.

    Storage Adapters

    The details of the storage adapters used in the server.

    Select any of the Storage Adapters listed and click View Details to view information such as Controller Info, Physical Drives and so on.

    FlexFlash Adapters

    The details of the FlexFlash adapters used in the server.

    Select any of the FlexFlash Adapters listed and click View Details to view information such as Controller Info, Physical Drives and so on. If you are upgrading Cisco IMC Supervisor from a previous version, you must run the inventory by going to Systems > Physical Accounts > Rack Accounts > Inventory or wait for the periodic inventory to run for the FlexFlash details to appear in the report.

    Communication

    The information on the protocol such as HTTP, HTTPS, SSH, IPMI Over LAN, NTP, and SNMP.

    Remote Presence

    The details of vKVM, Serial Over LAN, and vMedia.

    Faults

    The details of the faults logged in the server.

    Users

    The details of users.

    Cisco IMC Log

    The details of the Cisco IMC logs for the server.

    System Event Log

    the details of the server logs.

    TPM

    Information on the TPM inventory.

    BIOS

    Details about the BIOS settings and Boot Order for the server.

    Select the server and click on View BIOS Settings, View Boot Settings, or View Boot Order.

    Fault History

    Historical information on the faults that occurred on the server.

    Tech Support

    Details about the tech-support log files such as the file name, destination type, status of the upload and so on are displayed in the Tech Support table.

    An option to export the tech-support log files to a remote server or on the Cisco IMC Supervisor appliance, in a local directory is available. For more information about exporting, see Exporting Technical Support Data to a Remote Server.

    Associated Hardware Profiles

    Details of policies that are associated to a hardware profile.

    Step 5   Click the Back button on the far right to return to the previous window.

    Viewing Fault Details for a Rack Mount Server

    Perform this procedure when you want to view the fault details of a rack mount server such as the reason for the issue and the recommended steps to resolve the issue.

    Before You Begin

    The server is already added as a Rack Account under a Rack Group.

    Procedure
      Step 1   From the menu bar, choose Systems > Inventory and Fault Status.
      Step 2   In the left pane, select Rack Groups.
      Step 3   In the right pane, select the Faults tab.
      Step 4   Double-click the sever from the list to view the details or click the sever from the list and click the down arrow on the far right and choose View Details.
      Note    You cannot see the down arrow on the far right till you select the server from the list.

      The following details are available for a rack mount server:

      Tab

      Description

      Explanation

      Brief reason for the issue.

      Recommendation

      Steps to resolve the issue.

      Step 5   Click Close in the Fault Details window to go to the previous window.

      Powering On and Off a Rack Mount Server

      Perform this procedure when you want to power on or power off a rack mount server.

      Before You Begin

      The server is already added as a Rack Account under a Rack Group.

      Procedure
        Step 1   From the menu bar, choose Systems > Inventory and Fault Status.
        Step 2   In the left pane, select Rack Groups.
        Step 3   In the right pane, select the Rack Servers tab.
        Step 4   From the list of servers, select the server you want to power on/off.
        Note   

        You can also select multiple rack servers.

        Step 5   Click Power ON or Power OFF or right-click and choose the options.
        Note    You cannot see Power ON and Power OFF buttons till you select the server from the list.
        Step 6   In the confirmation dialog box, click OK.
        Note   

        A message that the servers were powered on or powered off is displayed. The message will also indicate if any servers could not be powered on or off. Refresh the table after a while so that the current power states are reflected.

        Shutting Down a Rack Mount Server

        Perform this procedure when you want to shut down a rack mount server.


        Note

        You can also select multiple rack servers.

        Before You Begin

        The server is already added as a Rack Account under a Rack Group.

        Procedure
          Step 1   From the menu bar, choose Systems > Inventory and Fault Status.
          Step 2   In the left pane, select Rack Groups.
          Step 3   In the right pane, select the Rack Servers tab.
          Step 4   Select the sever from the list.
          Step 5   Click Shut Down or right-click and choose the option.
          Note    You cannot see the Shut Down button till you select the server from the list. You can also click the down arrow on the far right and choose the option.
          Step 6   In the confirmation dialog box, click OK.

          Performing a Hard Reset on Rack Mount Server

          Perform this procedure to reset the server.

          Note

          You can also select multiple rack servers.

          Before You Begin

          The server is already added as a Rack Account under a Rack Group.

          Procedure
            Step 1   From the menu bar, choose Systems > Inventory and Fault Status.
            Step 2   In the left pane, select Rack Groups.
            Step 3   In the right pane, select the Rack Servers tab.
            Step 4   Select the sever from the list.
            Step 5   Click Hard Reset.
            Note   

            You cannot see the Hard Reset button till you select the server from the list. You can also click the down arrow on the far right and choose the option.

            Step 6   In the confirmation dialog box, click OK.

            Performing a Power Cycle on a Rack Mount Server

            Perform this procedure when you want to power off and on a rack mount server in one cycle.


            Note

            You can also select multiple rack servers.

            Before You Begin

            The server is already added as a Rack Account under a Rack Group.

            Procedure
              Step 1   From the menu bar, choose Systems > Inventory and Fault Status.
              Step 2   In the left pane, select Rack Groups.
              Step 3   In the right pane, select the Rack Servers tab.
              Step 4   Select the sever from the list.
              Step 5   Click Power Cycle.
              Note    You cannot see Power Cycle button till you select the server from the list. You can also click the down arrow on the far right and choose the option.
              Step 6   In the confirmation dialog box, click OK.

              Launching KVM Console for a Rack Mount Server

              Perform this procedure to download the kvm.jnlp file and open the KVM console.

              Before You Begin

              The server is already added as a Rack Account under a Rack Group.

              Procedure
                Step 1   From the menu bar, choose Systems > Inventory and Fault Status.
                Step 2   In the left pane, select Rack Groups.
                Step 3   In the right pane, select the Rack Servers tab.
                Step 4   Select the sever from the list.
                Step 5   Click KVM Console.
                Note    You cannot see KVM Console button till you select the server from the list.
                Step 6   Click Submit.

                Cisco IMC Supervisor downloads the kvm.jnlp file.

                Step 7   Double-click on the kvm.jnlp file in your downloads folder.

                The KVM Console opens in a separate window.

                If you do not have the required Java Runtime Environment (JRE) installed, click More Info in the dialog box and follow the instructions to download and install the JRE.

                Launching GUI for a Rack Mount Server

                Perform this procedure to launch the Cisco IMC Supervisor GUI from a separate browser.

                Before You Begin

                The server is already added as a Rack Account under a Rack Group.

                Procedure
                  Step 1   From the menu bar, choose Systems > Inventory and Fault Status.
                  Step 2   In the left pane, select Rack Groups.
                  Step 3   In the right pane, select the Rack Servers tab.
                  Step 4   Select the sever from the list.
                  Step 5   Click Launch GUI.
                  Note    You cannot see the Launch GUI button till you select the server from the list.
                  Step 6   In the Launch GUI dialog box, click Submit.

                  The GUI for the server is launched in a separate browser.

                  Setting Locator LED for a Rack Mount Server

                  A server locator LED helps you to identify a specific server among many servers in a data center. Perform this procedure to set the LED to on or off.


                  Note

                  You can also select multiple rack servers.

                  Before You Begin

                  The server is already added as a Rack Account under a Rack Group.

                  Procedure
                    Step 1   From the menu bar, choose Systems > Inventory and Fault Status.
                    Step 2   In the left pane, select Rack Groups.
                    Step 3   In the right pane, select the Rack Servers tab.
                    Step 4   Select the sever from the list.
                    Step 5   Click Locator LED.
                    Note    You cannot see Locator LED button till you select a server from the list.
                    Step 6   From the Turn drop-down list, choose ON/OFF.
                    Step 7   Click Submit.
                    Step 8   In the Submit Result dialog box, click OK.

                    Setting Label for a Rack Mount Server

                    Setting label names to servers help you in classifying servers. This makes it easier to find, view, and compare the servers that you require. Perform this procedure to set the labels for a rack mount server.

                    Before You Begin

                    The server is already added as a Rack Account under a Rack Group.

                    Procedure
                      Step 1   From the menu bar, choose Systems > Inventory and Fault Status.
                      Step 2   In the left pane, select Rack Groups.
                      Step 3   In the right pane, select the Rack Servers tab.
                      Step 4   Select the sever from the list.
                      Step 5   Click Set Label.
                      Note    You cannot see Set Label button till you select the server from the list.
                      Step 6   Enter a new label.
                      Step 7   Click Submit.
                      Step 8   In the Submit Result dialog box, click OK.

                      Managing Tags for a Rack Mount Server

                      Tagging is used to assign a label to an object, such as a resource group or a rack server. Tags can be used to provide information such as rack locations, responsible support groups, purpose, or Operating System. Perform this procedure to add tags or modify tags.

                      Before You Begin

                      The server is already added as a Rack Account under a Rack Group.

                      Procedure
                        Step 1   From the menu bar, choose Systems > Inventory and Fault Status.
                        Step 2   In the left pane, expand Rack Groups and select the Rack Group which contains the server.
                        Step 3   In the right pane, select the Rack Servers tab.
                        Step 4   Click Manage Tags.
                        Note   

                        You cannot see Manage Tags button till you select the server from the list.

                        Step 5   Click on the plus icon to add a new tag.
                        Step 6   In the Add Entry to Tag dialog box, complete the following:

                        Field

                        Description

                        Tag Name

                        Select the tag name from the drop-down list and click Submit or create a new tag.

                        1. Click the + icon.

                        2. In the Create Tag window, do the following:

                          1. In the Name field, enter a descriptive name for the tag.

                          2. In the Description field, enter a description of the tag.

                          3. In the Type field, select String or Integer from the drop-down list.

                          4. In the Possible Tag Values field, enter a possible value for the tag.

                          5. Click Next.

                          6. Click the + icon to add a new category.

                        3. In the Add Entry to Entities window, from the Category drop-down list, choose the category. It can be one of the following:

                          • Physical_Compute category creates tag entities for a Rack Server.

                          • Administration category creates tag entities for users.

                        4. Choose the taggable entities from the table.

                        5. Click Submit.
                          Note    The tags are displayed under the respective category according to the set taggable entities.

                        6. In the confirmation dialog box, click OK.

                        Tag Value

                        Select the tag value from the drop-down list.

                        Step 7   Click Submit.
                        Step 8   In the Submit Result dialog box, click OK.
                        Step 9   Select a tag in the Manage Tags dialog box and click on the Edit icon to edit a tag.
                        Step 10   Choose the Tag Name and Tag Value to modify the tags
                        Step 11   Click Submit
                        Step 12   In the Submit Result dialog box, click OK.

                        Adding Tags for a Rack-Mount Server

                        Tagging is used to assign a label to an object, such as a resource group or a rack server. Tags can be used to provide information such as rack locations, responsible support groups, purpose, or Operating System. Perform this procedure to add tags to a rack mount server.

                        Before You Begin

                        The server is already added as a rack account under a rack group.


                        Note

                        You can also select multiple rack servers.

                        Procedure
                          Step 1   From the menu bar, choose Systems > Inventory and Fault Status.
                          Step 2   In the left pane, expand Rack Groups and select the Rack Group which contains the server.
                          Step 3   In the right pane, select the Rack Servers tab.
                          Step 4   Click Add Tags.
                          Note   

                          You cannot see Add Tags button till you select the server from the list.

                          Step 5   Choose the Tag Name from the drop-down list.
                          Step 6   Choose the Tag Value from the drop-down list.
                          Step 7   Click on the plus icon to create a new tag. Refer Managing Tags for a Rack Mount Server to create tags.
                          Note   

                          You can also clone, edit, delete, and view tag details.

                          Exporting Technical Support Data to a Remote Server

                          Perform this procedure to upload the technical support files to a specified server.

                          Procedure
                            Step 1   From the menu bar, choose Systems > Inventory and Fault Status.
                            Step 2   In the left pane, select Rack Groups.
                            Step 3   In the right pane, select the Rack Servers tab.
                            Step 4   Double-click the sever from the list to view the details or click the sever from the list and click the down arrow on the far right and choose View Details.
                            Step 5   Click the Tech Support tab.
                            Step 6   Click Upload Logs.
                            Step 7   In the Upload Technical Logs dialog box, complete the following fields:
                            Name Description

                            Network Type drop-down list

                            The network type. This can be one of the following:

                            • TFTP

                            • FTP

                            • SFTP

                            • SCP

                            Server IP/Hostname field

                            The IP address or hostname of the server on which the support data file should be stored. Depending on the setting in the Network Type drop-down list, the name of this field will vary.

                            Path and Filename field

                            The path and filename that must be used when exporting the file to the remote server.

                            Username

                            The username the system should use to log in to the remote server. This field does not apply if the network type is TFTP.

                            Password

                            The password for the remote server username. This field does not apply if the network type is TFTP.

                            Step 8   Click Submit.
                            Note   

                            • You can only select and download the tech-support files you have created choosing LOCAL as the Destination Type.

                            • You can select the existing technical support files and download only those files that are stored within the Cisco IMC Supervisor appliance. Select a specific file and click Download. This creates a <hostname>_<timestamp>. tar.gz file.

                            Clearing SEL

                            The System Event Log (SEL) records most server-related events that can be used for troubleshooting issues. Perform this procedure to clear the SEL logs.

                            Procedure
                              Step 1   From the menu bar, choose Systems > Inventory and Fault Status.
                              Step 2   In the left pane, select Rack Groups.
                              Step 3   In the right pane, select the Rack Servers tab.
                              Step 4   Double-click the sever from the list to view the details or click the sever from the list and click the down arrow on the far right and choose View Details.
                              Step 5   Click the System Event Log tab.
                              Step 6   Click Clear IMC SEL Log.
                              Step 7   (Optional)In the Clear IMC SEL Logs dialog box, check the Delete historical logs from Cisco IMC Supervisor check box.

                              Selecting this option clears the system event logs from the Cisco IMC Supervisor GUI.

                              Step 8   Click Submit.

                              Managing System Tasks

                              The System Tasks tab displays all the system tasks that are currently available in Cisco IMC Supervisor. However, this list of system tasks is linked to the type of accounts that you have created in Cisco IMC Supervisor. For example, if you have logged in for the first time, then only a set of general system-related tasks are visible on this page. As and when you add accounts, such as rack accounts, or Cisco IMC Supervisor accounts, system tasks related to these accounts are populated on this page.

                              Expand the tasks on the left pane, select the individual tasks such as purging, rack server, and user and group tasks and manage them.

                              In circumstances when there are multiple processes or tasks running on the appliance, you can choose to disable a system task. If you do so, then until such time that you manually enable it, the system task will not run. This will affect the data that is populated in other reports. For example, if you disable an inventory collection system task, then reports that require this data may not display accurate data. In this case, you will have to manually run an inventory collection process, or enable the system task.


                              Note

                              It is not recommended to edit any of the system tasks.

                              Procedure
                                Step 1   From the menu bar, choose Administration > System.
                                Step 2   Click the System Tasks tab.
                                Step 3   Select a task from the list and click Manage Task.
                                Step 4   In the Manage Task dialog box, complete the following:

                                Field

                                Description

                                Task Execution drop-down list

                                (Optional) Choose enable or disable.

                                System Task Policy drop-down list

                                Choose one of the following options:

                                • default-system-task-policy

                                • local-run-policy

                                Hours drop-down list

                                Choose the hourly frequency to run the task.

                                Step 5   Click Submit.
                                Step 6   Click OK.

                                Running a Task

                                Each task is schedule to run at a user-defined time interval. However, you can override this and run it manually. After running a task manually, the task is then scheduled to run again as defined in the frequency column. Perform this procedure when you want to run a system task manually.

                                Procedure
                                  Step 1   From the menu bar, choose Administration > System.
                                  Step 2   Click the System Tasks tab.
                                  Step 3   Choose a system task from the table.
                                  Step 4   Click Run Now.
                                  Step 5   Click Submit.
                                  Step 6   Click OK.

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