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Updated:July 30, 2015
The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
The Cisco AnyConnect
Secure Mobility Client for
provides seamless and secure remote access to enterprise networks. AnyConnect
allows installed applications to communicate as though connected directly to
the enterprise network. AnyConnect is a sophisticated networking application
that also allows you to set preferences, control the operation of AnyConnect,
and use diagnostic tools and facilities on your device as recommended by your
AnyConnect may be used
in your enterprise in conjunction with Mobile Device Management software. If
so, work with your administrator to abide by device management rules. Your
organization may provide additional documentation on using AnyConnect for
app store provides the application for initial installation and all upgrades.
The Cisco Adaptive Security Appliance (ASA) is the secure gateway that admits
access to the VPN, but it does not support updates of AnyConnect for mobile
includes software developed by the OpenSSL Project for use in the OpenSSL
includes cryptographic software written by Eric Young (firstname.lastname@example.org).
includes software written by Tim Hudson (email@example.com).
Till December 31, 2017 AnyConnect is also supported on mobile devices that run Microsoft Windows Phone 8.1 Update which includes the following versions: 8.10.14141.167, 8.10.14147.180, 8.10.14157.200, 8.10.14176.243, 8.10.14192.280, 8.10.14203.206, 8.10.14219.341, or 8.10.14226.359. The OS on the phone must be one of the listed versions in order for AnyConnect to work properly.
Users can verify
their OS version at
Settings > About > More
Information on their device. For more OS version
information see Microsoft's
Windows Phone 8.1 update
of Windows Phone 8.1 will allow AnyConnect installation, but it will not
operate or be available to configure under
Settings > VPN > AddProfile > Type.
Once installed and
opened, you will see that the AnyConnect app screen contains important app
release and copyright information only. You must proceed to the VPN panel in
Settings to configure AnyConnect and establish VPN connections.
Connect AnyConnect VPN on Windows Phone Devices
Windows Phone VPN
information for general instructions on configuring and using
your VPN. This procedure provides AnyConnect specific instructions to augment
You should configure
and connect your AnyConnect VPN as directed by your administrator. Contact your
administrator if you do not have clear instructions. Your administrator may
also provide you with directions to configure a digital certificate for
authorizing your VPN connection.
digital certificate(s) necessary to complete a connection to your VPN as
directed by your administrator.
administrator defines the type of authentication that will be used to connect
to your enterprise's VPN. They can make any required Root CA certificates,
server certificates, and client certificates available by email or on a web
page for you to open and install on your device.
Settings > VPN > Add
Profile to configure a VPN profile.
Server name or IP address of your secure gateway.
https:// at the beginning of this field if you are
going to specify a Group URL or port. For example, use
AnyConnect as the
Type of VPN.
Connect automatically Off.
The automatic connection feature in the VPN
Profile requires additional on-demand VPN configuration be done before you can
save a profile. Without the additional on-demand configuration in place, you
must turn the
Connect automatically feature Off to
Save the profile.
is auto populated with the contents of the
Server name or IP address field, even though it may
contain invalid characters. If necessary, manually specify the
Profile name using only valid alphanumeric
save the profile, the
Profile name cannot be changed.
There are no
Advanced settings for this release of AnyConnect.
Tap this created
profile in the
Settings > VPN
screen to initiate a VPN connection.
If an untrusted
certificate is received from your secure gateway, you can choose to accept it
or not, and have AnyConnect remember your choice for future connections to this
credentials, by specifying a username and password or by choosing a client
certificate, to complete the VPN connection.
Troubleshooting AnyConnect on Windows Phone
The Field Medic app,
obtained from the Windows Phone Store, is used to view and gather AnyConnect
logging. You will need to reproduce the scenario you are logging while Field
Medic is running to capture and report logging.
Statistics for the
active VPN connection are kept by AnyConnect, but are not accessible when the
connection is live. Upon termination of the VPN connection, the statistics will
be logged and available in the Field Medic app.
Before You Begin
Launch the Field
Medic app and enable the
Enterprise categories (under Advanced settings).
reproduce the scenario, and stop logging.
What to Do Next
If you are
encountering an issue that needs to be reported to Cisco, please email us with
a problem description, steps to reproduce the issue, and a zip file of the
logging captured from Field Medic to