Uninstalling Prime Performance Manager
The following topics provide steps to uninstall the Prime Performance Manager gateway and unit.
If you are uninstalling Prime Performance Manager installed in a gateway HA environment, complete the Uninstalling Prime Performance Manager in a Gateway Local HA Environment before completing the uninstallation steps below.
Note If Prime Performance Manager is integrated with Cisco Prime Central, all Cisco Prime Network instances must be running in order for Prime Performance Manager to uninstall the Prime Network cross launch points.
Note You must log in as the root user to use this command.
When you run the Uninstall option, note that:
The default for each prompt is the value in square brackets [ ]. To accept the default value, press Enter.
To stop the uninstall tool at any time, press Break or Ctrl-C.
To uninstall the Prime Performance Manager software:
Step 1 Log into the Prime Performance Manager server as the
Step 2 Enter one of the following:
To uninstall a gateway or gateway and colocated unit:
Note If you want a completely unprompted uninstall you can can run: ppm uninstall -n
The uninstall option checks for the gateway and/or unit installation, then displays the uninstallation menu:
1) Uninstall Prime Performance Manager Gateway and Unit 2) Uninstall Prime Performance Manager Gateway Only 3) Uninstall Prime Performance Manager Unit Only Please choose an option -> 1 The menu is adjusted based upon the components that are installed. For example, if you installed only the gateway, only the Uninstall Prime Performance Manager Gateway Only and Exit options are displayed.
Step 3 Choose an uninstall option:
Uninstall Prime Performance Manager Gateway and Unit (enter
Use this option if the Prime Performance Manager gateway and unit reside on the same server and you want to remove all Prime Performance Manager software from the server including the gateway (CSCOppm-gw) and unit (CSCOppm-unit) packages.
Uninstall Prime Performance Manager Gateway Only (enter
Use this option if you want to remove only the Prime Performance Manager gateway package (CSCOppm-gw) from the server.
Note Because the unit depends on gateway, do not use this option if the gateway and unit are installed on the same server. You can uninstall unit first, then uninstall the gateway later.
Uninstall Prime Performance Manager Unit Only (enter
Use this option if you want to remove only the Prime Performance Manager unit package (CSCOppm-unit) from the server.
Step 4 Choose the option, enter
Messages indicate that the packages were deleted successfully. For example, the following example shows the message displayed when uninstalling the Prime Performance Manager gateway:
INFO: The following Cisco Prime Performance Manager packages INFO: have been successfully deleted from the system: CSCOppm-gw Please review /var/tmp/cisco_primepm_gw_uninstall.log for detailed results Would you like to view the log? [ n ] ->
Step 5 If you do not want to view the log, press
. If you want to view the log, enter
. The gateway uninstallation log appears, followed by the prompt:
Press Return to continue ->
Step 6 Press
The following message appears:
Thank you for using Cisco Prime Performance Manager!
Step 7 To verify that Prime Performance Manager and its associated services are uninstalled, enter:
The packages are listed based on your uninstallation option. For example, if you uninstalled only the unit on a server containing gateway and unit, the following gateway packages are listed:
Uninstalling Prime Performance Manager in a Gateway Local HA Environment
To uninstall Prime Performance Manager when installed in a gateway HA environment:
Step 1 Use a standalone Red Hat Conga (the standalone Conga is installed on a standalone server; it is not part of the cluster node) to delete the Prime Performance Manager gateway HA cluster service.
Step 2 Run the following commands to stop the RHCS ricci service on each gateway:
Step 3 Go to the primary gateway, mount the SAN storage where you installed Prime Performance Manager, then complete the Prime Performance Manager uninstallation steps above.
Step 4 After Prime Performance Manager is uninstalled on the primary gateway, log into the secondary gateway as the root user.
Step 5 Rename the installation directory to back to CSCOppm-gw. This will help when you uninstall Prime Performance Manager on the secondary gateway.
Step 6 Complete the Prime Performance Manager uninstallation steps above.
Step 7 Reboot the primary and secondary gateway servers.