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This document provides information on Cisco Prime Collaboration Assurance Serviceability for 12.1 release.
Cisco Prime Collaboration Assurance Serviceability User Interface in 12.1 is an addition to the Command Line Interface (CLI) used in 11.x Cisco Prime Collaboration Assurance.
Serviceability User Interface helps you perform the following:
Start/stop the process
View the process status
Perform software update
Restore backed up data
Enable Root Access
Check system information
View system history log
Data Migration Assistant
Change system parameters like IP address, DNS, and so on.
Reset globaladmin password
Reboot
Serviceability User Interface runs on the jetty web server.
Note | To launch Cisco Prime Collaboration Assurance, the default password is Cisco123!. You have to change the default password during the first login after a fresh installation. For detailed steps, see Cisco Prime Collaboration Assurance Serviceability User Guide. |
Click the Navigation icon () on the Cisco Prime Collaboration Assurance Serviceability page to view a list of dashlets. You can click the pin icon at the top left to hide or display the left pane.
The following table describes the Cisco Prime Collaboration Assurance Serviceability dashboard.
Dashboard |
Description |
---|---|
Dashboard (Dashboard) |
Allows you to view all the processes along with their status and System Update History. You can Start and Stop all the processes. |
Software Update (Maintenance > Software Update) |
Allows you to install a software bundle. This can be either a patch or an upgrade bundle. |
Backup (Maintenance > Backup) |
Allows you to take data backup for both Assurance and Analytics from the user interface. |
Restore (Maintenance > Restore) |
Allows you to restore the backup data for both Assurance and Analytics from the user interface. |
Root Access (Root Access) |
Allows you to configure root access. |
System Update Log (System History > System Update Log) |
Allows you to view the system update log. |
Backup/Restore Log (System History > Backup/Restore Log) |
Allows you to view the backup and restore log. |
Update System Parameters (System Parameters > Update System Parameters) |
Allows you to update system parameters. |
Show System Information (Show System Information) |
Allows you to view system related information in a quick view. |
Reset Password (Reset Password) |
Allows you to reset the Cisco Prime Collaboration Assurance Serviceability globaladmin password. |
DMA |
Allows you to perform DMA Restore. |
Reboot |
Allows you to Reboot. |
Choose Dashboard to view the following:
The header "Cisco Prime Collaboration Assurance" provides information on Version, License Type, and OVA Type. Click on the cross launch Click here to open PC Assurance to navigate between Cisco Prime Collaboration Assurance and Cisco Prime Collaboration Assurance Serviceability.
Process Name: Name of the process.
Pid: Process ID.
Status: Status of the processes, either Running or Stopped.
Elapsed: Duration for which the process has been running.
Description: Description of the process.
Note | You cannot start or stop an individual process. You can either Start or Stop all processes. |
Note | The View Process Status Detail link appears only when the processes is being started or stopped. The process status dashboard automatically refreshes every 6 seconds. |