The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
Training Center includes all the features of Meeting Center but also provides:
To use all of the interactive features in a training session, download and install the WebEx Training Manager on your computer. Training Manager automatically downloads the first time you start a training session. Each time you start a session thereafter, it checks for the latest version and automatically updates itself.
For a detailed list of the computers, operating systems, and browsers that work with WebEx Training Center, see
Several enhancements were made in the Training Center application for the Windows platform to provide keyboard accessibility and partial screen reader support in certain features. These enhancements comply with Section 508 of the U.S. Rehabilitation Act. For additional information, refer to the "Accessing the meeting window using the keyboard" topic in Training Center Help. In this release, users can now access the Session Controls panel and other floating panels using the keyboard when sharing content in full-screen mode.
Yes. We also provide French, German, Italian, Spanish, Portuguese, Korean, Japanese, Simplified Chinese, and Traditional Chinese versions. However, the optional On-demand Module (with the Training Center-Presentation Studio integration) is only available in English. Dutch, European Spanish, and Russian are available only for Windows.
Yes. Our Training Center Consultative Services can help you set up, run, and wrap-up your training sessions. For details contact WebEx Training Services by email at training_registration@webex.com or by call us at 866-22-WebEx (866-22-93239) and select option "1".
WebEx allows you to schedule training sessions, invite attendees, and start sessions from Microsoft Outlook or Lotus Notes. To get started, see detailed instructions and download the installer from the Support page of your Training Center service site. Not all features in the Scheduler are supported in Outlook integration and Lotus Notes integration.
Yes. To prevent uninvited attendees from joining a training session you can:
Training session times automatically appear in the host's time zone because we cannot determine each attendee's time zone.
With document sharing, attendees can see the document, but you can't change it. With application sharing, you share the application that you used to create or change the document; as you change the document, your attendees see your changes. Application sharing uses more bandwidth and therefore can affect the overall performance of your session.
You can share virtually any type of document or application, but those that stream video or audio may not display appropriately. To share streaming content, use WebEx "Web content sharing" which displays the content in a Web browser on each attendee's computer. All you have to do is select Web Content from the Share menu, enter the URL of a Web site that contains the streaming content, and your attendees can see it in their own browsers. You can share many documents or presentations at the same time; each document or presentation appears on its own tab in the content viewer.
You can share virtually any document or application. For best results, if the application you want to share streams audio or video and is available on the web, you should:
No. Only you need the file or application on your computer.
Tip | If some of your attendees have slow network connections, you might ask them to cache the course material prior to the session. For detailed information see the Training Center Host's guide on the Support page of your Training Center service site. |
Yes. Use our application sharing feature and change documents during your training sessions. With application sharing, you can also allow your attendees to control the application for you.
Yes. Use the WebEx content viewer to share as many documents or presentations as you like. Each document or presentation that you open appears on its own tab in the WebEx content viewer. For detailed information see the Training Center Host's guide on the Support page of your Training Center service site.
Yes. To save documents or presentations that you annotated, on the File menu, select Save. To view the saved file from your desktop, simply double-click it. The document or presentation appears in the WebEx Document Viewer, which is part of Training Manager.
Yes. If you share a Microsoft PowerPoint presentation, attendees can see the animations and slide transitions. You can also use the WebEx application sharing feature to show animation and slide transitions; just display the presentation in your slide-authoring application and then run the slide show in the application.
The quality of images sometimes may degrade if your Internet connection is slow.
Attendees can see your desktop or application no matter which resolution they are using. For best results set your monitor's resolution to 800x600 pixels.
The crosshatched pattern is the shadow of a window that is in front of the application that you are sharing. Just close the window and the pattern no longer appears.
Some of the factors that affect performance include:
Although you may have a high-speed connection to the Internet, there may be congestion or packet loss on the Internet. You usually can't do much about it other than to inform your network administrator or Internet service provider. Congestion is often transient and resolve itself over time. You should, however, report serious or persistent problems.
Use a route tracing utility, such as Trace Route, to determine where problems are exist between your computer and the WebEx servers. The utility sends data from your computer and measures the time it takes to for the data to reach the WebEx server. Ideally, data should take between 1-60 ms to reach the server. If it takes between 60-100 ms, your connection is slow. Times longer than 100 ms are unacceptably slow. If you continue to experience poor performance, contact your network administrator.
To run Trace Route on Windows, open a command prompt and then enter "tracert your_site_URL" (where "your_site_URL" is the address of your WebEx service site). Make sure that you place a space after "tracert".
Your Meeting Center service Web site dynamically generates many of its pages so you cannot bookmark them. You can, however, bookmark the following pages on your WebEx service site:
URL |
Description |
---|---|
<sitename>.webex.com |
The home page for your WebEx service site. |
<sitename>.webex.com/meet/<username> |
Your Personal Meeting Room page, which shows online sessions that you scheduled and any in-progress meetings that you are currently hosting. You can provide this URL to a user in an email, and you can print it on your business cards. Users who view this page can join any meeting that you are hosting or download your shared files and folders. In the My WebEx > My Profile page, you can specify options for your Personal Meeting Room page, such as including a welcome message, graphics, and links to files and folders that you want to share. |
<sitename>.webex.com/join/<username> |
Your join meeting page, which allows an attendee to join a meeting you have started, or if no meeting is in progress, it displays your Personal Meeting Room. |
<sitename>.webex.com/start/<username> |
Your start meeting page, which allows you to start a meeting you have scheduled, or if more than one meeting is scheduled, it displays your Personal Meeting Room. |
Yes. For better ease-of-use for global attendees, you can invite attendees in their own language and time zone. The invitation displays the meeting time in the attendee's time zone, and the meeting link in the invitation displays meeting information in the attendee's language and allows the attendee to join the meeting in their own language. This option is available only when scheduling on Web pages.
The host's settings for language and time zone are used by default. When inviting an attendee from an address book, stored settings for language and time zone are used. Any attendee's language and time zone can be overridden by the host when inviting the attendee.
If your site has WebEx audio turned on, and if your site also has the Global Call-in Numbers option turned on, you can view or display the global call-in numbers in two ways:
For information about global toll-free calling restrictions, go to http://www.webex.com/pdf/tollfree_restrictions.pdf.
Yes. Calendar pages, meeting information pages, Join pages, and email invitations now display links that allow users to easily change their language, time zone, and locale settings.