About Cisco DNA Center-to-Cisco Webex Integration
You can integrate Cisco DNA Center with Cisco Webex.
The following table displays the supported Cisco DNA Center-to-Cisco Webex integration workflow.
Step | Description | ||
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Step 1 |
Review the following Cisco DNA Center-to-Cisco Webex integration requirements:
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Step 2 |
Create a Cisco Webex Bot for use in the integration. For information about creating a Cisco Webex Bot, see Webex Teams - Integrations & Bots. |
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Step 3 |
Configure the integration settings. From the top-left corner, click the menu icon and choose . Enter your callback URL hostname or IP address. |
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Step 4 |
Select and subscribe one or more events to forward notifications from Cisco DNA Center to Cisco Webex. To access an event in Cisco DNA Center, click the menu icon and choose . Event Catalog displays all the events. Review the events and click the Notifications tab to subscribe to an event. |
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Step 5 |
In the Notifications tab, create a new notification for the event. Follow the steps in the Create a New Notification wizard and select Cisco Webex as the notification channel. The following required data must be entered in the Cisco DNA Center platform GUI:
For detailed information about this procedure, see Subscribe Cisco DNA Center Event Notifications to Cisco Webex. |
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Step 6 |
Any notifications for the selected event are now forwarded to Cisco Webex from Cisco DNA Center and published as a new message in Cisco Webex. |
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Step 7 |
Cisco Webex responds to Cisco DNA Center with one of the following API messages:
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Step 8 |
Review the issue in Cisco Webex. |
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Step 9 |
Close the issue in Cisco Webex. |
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Step 10 |
Cisco DNA Center receives the status from Cisco Webex and then closes the issue. |