Preface


This preface describes who should read the Cisco Service Control Application Reporter User Guide, how it is organized, and its document conventions.

This guide is intended for experienced network administrators who are responsible for generating reports of the daily operation using the Cisco Service Control Application Reporter (SCA Reporter).

Document Revision History

The Document Revision History below records changes to this document.

Revision
Cisco Service Control Release and Date
Change Summary

OL-8411-06

3.1.6
May, 2008

Minor changes throughout the guide.

OL-8411-05

3.1.5
November, 2007

Added the following new features:

Configuring colors used in charts. See:

How to Set the Colors Used in Charts, page 2-13

How to Change the Colors Used in a Chart, page 5-11

Configuring the chart legend globally (see How to Configure the Legend Displayed in Charts, page 2-18)

OL-8411-04

3.1.0
May, 2007

Added the following new features:

Installing the SCA Reporter under Linux, page 2-6

New Command-Line Interface commands

Prescheduled Reports, page 6-1

Virtual Links Monitoring Template Group, page D-9 and new templates to existing template groups

OL-8411-03

3.0.5
November, 2006

Minor changes throughout the guide.

OL-8411-02

3.0.3
May, 2006

Updated Online Help

Added Troubleshooting Section

OL-8411-01

3.0.0
December, 2005

First version of this document.

Parts of this document are based on Chapter 8 and Appendix A of the Release 2.5.5 Cisco Service Control Application for Broadband User Guide.


Organization

This guide contains the following sections:

Chapter
Description

Chapter 1, "Cisco Service Control Overview"

Provides a brief overview of the Cisco Service Control solution and describes the components of the system.

Chapter 2, "Getting Started"

Provides an introduction to the Cisco Service Control Application Reporter (SCA Reporter), explains some basic concepts, and provides instructions on how to install and launch the SCA Reporter. It also provides Basic terminology and a Quick Start section.

Chapter 3, "Using the Cisco Service Control Application Reporter"

Describes basic and advanced configuration of the SCA Reporter. It also describes how to navigate in the GUI.

Chapter 4, "Managing Report Instances"

Describes the features of the SCA Reporter, including creating a new report instance and modifying an existing report instance.

Chapter 5, "Working with Reports"

Describes the available actions for the SCA Reporter, including viewing and adjusting the chart display.

Chapter 6, "The SCA Reporter Command-Line Interface"

Explains how to use the SCA Reporter Command-Line Interface to generate reports.

Appendix A, "Installing and Upgrading SCA Reporter Templates"

Describes how to install and upgrade SCA Reporter templates.

Appendix B, "Troubleshooting"

Describes SCA Reporter error messages and their probable causes and solutions.

Appendix C, "The SCA Reporter as a Tool in the SCA BB Console"

Describes the SCA Reporter as a tool in the SCA BB Console.

Appendix D, "SCA Reporter Templates"

Describes the properties of report instances created from the SCA Reporter templates, organized by template groups.


Related Publications

Use this Cisco Service Control Application Reporter User Guide in conjunction with the following Cisco documentation:

Cisco Service Control Application for Broadband User Guide

Cisco Service Control Application for Broadband Reference Guide

Cisco Service Control Management Suite Collection Manager User Guide

Conventions

This document uses the following conventions:

Convention
Indication

bold font

Commands and keywords and user-entered text appear in bold font.

italic font

Document titles, new or emphasized terms, and arguments for which you supply values are in italic font.

[ ]

Elements in square brackets are optional.

{x | y | z }

Required alternative keywords are grouped in braces and separated by vertical bars.

[ x | y | z ]

Optional alternative keywords are grouped in brackets and separated by vertical bars.

string

A nonquoted set of characters. Do not use quotation marks around the string or the string will include the quotation marks.

courier font

Terminal sessions and information the system displays appear in courier font.

< >

Nonprinting characters such as passwords are in angle brackets.

[ ]

Default responses to system prompts are in square brackets.

!, #

An exclamation point (!) or a pound sign (#) at the beginning of a line of code indicates a comment line.



Note Means reader take note.



Tip Means the following information will help you solve a problem.



Caution Means reader be careful. In this situation, you might perform an action that could result in equipment damage or loss of data.


Timesaver Means the described action saves time. You can save time by performing the action described in the paragraph.



Warning Means reader be warned. In this situation, you might perform an action that could result in bodily injury.


Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0.