Getting Started Installing or Upgrading Cisco StadiumVision Director
First Published: August 8, 2011
Revised: January 20, 2012
Read this module before you perform an initial installation or upgrade of the Cisco StadiumVision Director Release 2.4 software. It includes the following topics:
•Before You Begin
•Overview of the Installation and Upgrade Process
•Important Notes About Installation and Upgrade
Before You Begin
Be sure that you understand and have met the following prerequisites before you begin to install or upgrade the Cisco StadiumVision Director software:
•Refer to the Release Notes for Cisco StadiumVision Director Release 2.4 for the latest information about hardware and software requirements, changes, important notes, and caveats for your software release.
•Determine if you have compatible Cisco Digital Media Player (DMP) models and firmware versions installed.
•Determine if your Cisco StadiumVision Director server is being installed for the first time, if it is an existing server being upgraded from a software release before release 2.4, or if you are upgrading an existing server that already has a 2.4 version of software installed.
The requirements and tasks for installation and upgrade vary by the initial state of your Cisco StadiumVision Director server.
•Determine if your server hardware is a 32-bit (Cisco 2140 ADE Server) or 64-bit system (SV-DIRECTOR-K9 or SV-PLATFORM2=) so that you can download the appropriate software packages from the Cisco.com download site.
•If you are installing a Platform 2 server, be sure that you are running a minimum of CIMC and BIOS firmware version 1.4(2) to avoid server power off problems. For more information, see the "Cisco StadiumVision Director Server Support" section and "CIMC and BIOS Firmware Installation for Cisco StadiumVision Director Platform 2 Servers" section in the Release Notes for Cisco StadiumVision Director Release 2.4.
•Be sure that you have a supported browser (Microsoft Internet Explorer Version 8 or Mozilla FireFox Version 4.x) and Adobe Flash Player (Version 10.3) installed for access to Cisco StadiumVision Director.
•Be sure that you have a secure FTP application to transfer your downloaded software files to the Cisco StadiumVision Director server.
•Verify that the Cisco StadiumVision Director server is connected to the network using the Ethernet port eth0 on the rear panel.
If you are installing Cisco StadiumVision Director for the first time on a new server:
•Verify that a monitor and keyboard are connected to the Cisco StadiumVision Director server.
•Be sure to have the network information required to configure the Ethernet connection on the Cisco StadiumVision Director server, such as:
–IP address (IPv4 only) and mask
–Default gateway address
–DNS server address
If you are upgrading an existing Cisco StadiumVision Director server:
•Be sure that an SNE TAC account and login credential have been obtained for each server by your Cisco representative, or otherwise contact the Cisco Technical Assistance Center (TAC). This account will be needed to authenticate and obtain an access token for the Cisco StadiumVision server and to create a user with privileges to perform the upgrade and other system tasks.
•Verify that a monitor and keyboard are connected to the Cisco StadiumVision Director server, or that you have a laptop computer connected to the same network as the Cisco StadiumVision Director server with an SSH client (such as PuTTY) to upgrade an existing server.
•Be sure that you do not have any duplicate luxury suite names when you perform an upgrade to Cisco StadiumVision Director Release 2.4 or the upgrade process will fail. Luxury suite names are not case-sensitive, so a duplicate can occur when the only difference in the character string is by case. Unnamed suites are not considered as duplicate.
Overview of the Installation and Upgrade Process
This document describes three different processes to install or upgrade your Cisco StadiumVision Director server for software Release 2.4, depending on your existing server environment:
•Upgrading a server from Release 2.3 to Release 2.4—Upgrade process involves a manual installation of a set of .rpm files from a .zip file available from Cisco.com. For detailed information, see the "Upgrading a Cisco StadiumVision Director Server From Release 2.3 to Release 2.4" module.
•Installing a server with Release 2.4 for the first time—Installation process involves installation from a DVD using a full ISO image file that runs an installation program with configuration prompts for your network information. For detailed information, see the "Installing Cisco StadiumVision Director Software From a DVD".
•Upgrading an existing Release 2.4 server—Upgrade process involves upload of an upgrade ISO image file available from Cisco.com that is used to do an automated upgrade using the Text Utility Interface (TUI) in the Cisco StadiumVision Director software. For detailed information, see the "Using the TUI Upgrade Utility to Update an Existing Release 2.4 Server".
Important Notes About Installation and Upgrade
Duplicate luxury suite names will cause an upgrade to Cisco StadiumVision Director Release 2.4 to fail.
The following changes to the installation process and support have been implemented in Cisco StadiumVision Director Release 2.4:
•Installation integration with Cisco Unified Applications Environment (CUAE) is removed. CUAE is no longer required for Cisco IP Phone Luxury Suite control.
•The DMP firmware image is no longer bundled with the Cisco StadiumVision Director software. You must download the firmware image separately from the software download center site for the Cisco Digital Media Player model. For more information about supported firmware versions, see the Release Notes for Cisco StadiumVision Director Release 2.4.
•Addition of an upgrade utility available from the TUI main menu to simplify the upload of ISO image files to perform future upgrades of the Cisco StadiumVision Director Release 2.4 software without requiring shell access.
Note The TUI upgrade utility cannot be used to upgrade from Cisco StadiumVision Director Release 2.3 to Cisco StadiumVision Director Release 2.4.