THIS FIELD NOTICE IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTY OF MERCHANTABILITY. YOUR USE OF THE INFORMATION ON THE FIELD NOTICE OR MATERIALS LINKED FROM THE FIELD NOTICE IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS FIELD NOTICE AT ANY TIME.
Revision | Publish Date | Comments |
---|---|---|
1.0 |
08-Feb-21 |
Initial Release |
Affected OS Type | Affected Software Product | Affected Release | Affected Release Number | Comments |
---|---|---|---|---|
NON-IOS |
Application Patches |
21.sp1 |
21.sp1.2020.05 |
Defect ID | Headline |
---|---|
CSCvf34445 | There were no defects filed with this field notice at the time of publication. |
After you apply patch AP.ums.21.sp1.551.ap372842, the performance monitoring and SNMP no longer work.
It is not possible to view Instant Messaging and Presence (IM&P) statistics:
UMS_CLI/Monitoring/PM/IMP> get
------------------------------------------------------------------------------
imp/server/
------------------------------------------------------------------------------
bwImpServerClusterBufferQueueSize <noSuchObject>
bwImpServerClusterPacketQueueSize <noSuchObject>
bwImpServerClusterTxBytes <noSuchObject>
bwImpServerClusterPackets <noSuchObject>
bwImpServerMessagePackets <noSuchObject>
bwImpServerPresencePackets <noSuchObject>
bwImpServerPacketsDropped <noSuchObject>
bwImpServerQueueSize <noSuchObject>
UMS_CLI/Monitoring/PM/IMP> get
------------------------------------------------------------------------------
imp/msghistory/
------------------------------------------------------------------------------
bwImpMessageHistoryTotalSizeKB <noSuchObject>
bwImpMessageHistoryMaxSizeKB <noSuchObject>
bwImpMessageHistoryNumUsedRows <noSuchObject>
bwImpMessageHistoryAveRowLen <noSuchObject>
bwImpMessageHistoryTimesTenPermPct <noSuchObject>
bwImpMessageHistoryTimesTenPermMaxPct <noSuchObject>
bwImpMessageHistoryTimesTenTempPct <noSuchObject>
bwImpMessageHistoryTimesTenTempMaxPct <noSuchObject>
bwImpMessageHistoryTimesTenPermSizeKB <noSuchObject>
bwImpMessageHistoryTimesTenTempSizeKB <noSuchObject>
Note: This field notice was originally posted in the BroadSoft Xchange portal and has been moved over to Cisco.com as-is for historical purposes.
IM&P monitoring is not possible via the CLI or via SNMP polling.
BroadWorks patches can now be downloaded through the Cisco Software Download Center after logging in with your Cisco.com (CCO) account.
The version of BroadWorks that is currently deployed as well as the patches currently activated can be checked by executing the get versions all
command from the CLI. More information on how to check the patch level can be found in the Cisco BroadWorks Maintenance Guide.
Workaround
Remove patch AP.ums.21.sp1.551.ap372842.
Patch
Apply patch AP.ums.21.sp1.551.ap374366 available on Xchange.
Note: Patch AP.ums.21.sp1.551.ap372842 has specific requirements. See New requirements for MyRoom Solution following activation of patch AP.ums.21.sp1.551.ap372842.
If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:
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