Cisco commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine how MSPs can benefit from building managed services practices around Meraki and Umbrella. The purpose of this study is to provide readers with a framework to evaluate the potential impact of establishing and growing service offerings around these two offerings.
Key Average deal size increases by 20% by Year 3.
MSP's benefit from best-in-class network, security, and digital workplace solutions.
The won-deals growth rate increases from 15% for prior managed services to 30% for Meraki- and Umbrella-based managed services.
Managed service gross margins more than doubles by Year 3.
“Our growth rates were stuck at 10% to 15%. With Meraki and Umbrella, we are now growing at 40% per year.”CEO, Cisco managed Service Provider
“We are reaching out to all our existing managed service clients and adding additional services. Bolting on Meraki and Umbrella increases our revenues by 20%.”CEO, Cisco Managed Service Provider
“The Cisco brand creates legitimacy for us. When we say our managed services are based on Cisco platforms, customers know that we can deliver.”President, Cisco Managed Service provider
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