Full-Stack Observability in Financial Services

Full-Stack Observability in Financial Services

Turbocharging digital banking

Turbocharging digital banking

Since the pandemic, 44% of banking customers say they are using their primary bank’s mobile app more often.

(Source: Deloitte)

61% of bank consumers interact weekly with their financial institutions' digital channels.

(Source: PwC)
Turbocharging digital banking
Customer expectations

Customer expectations

40% of customers said the most important factor in choosing a banking partner is based on mobile and online banking capabilities.

(Source: Citizens Bank)

Companies with strong digital-first capabilities have an 89% customer retention rate.

(Source: Aberdeen)
Customer expectations
Digital customer engagement

Despite the higher rates of digital customer engagement, financial institutions must ensure that applications are stable, secure, and available in the moments that matter.

Digital customer engagement
Full-Stack Observability

When a problem arises, it could be the app itself, a malware attack, the user’s network connection, a data center issue, a cloud service issue, or a range of other problems. All the customer wants to do is pay a bill.


That’s where Full-Stack Observability by Cisco comes in, giving insights to find the problem and the intelligence to take action across the stack for performance, optimization, and security.

Full-Stack Observability
SaaS services

Cisco delivers Full-Stack Observability through
integrations across three SaaS services:

Cisco AppDynamics

Cisco® AppDynamics® gives real-time information on application performance and security incidents.

Cisco ThousandEyes

Cisco ThousandEyes gives businesses unparalleled visibility into internet showdowns that can impact cloud and SaaS experiences.

Cisco Intersight

Cisco Intersight™ optimizes and automates multicloud infrastructure changes needed to improve an app’s performance.

SaaS services

Full-stack observability gives your app everything you need to keep
it running smoothly, and to keep customers satisfied.

Learn more about Full-Stack Observability from Cisco